Johnnie Kim Email & Phone Number

Lewisville, Texas, United States

Dallas-Fort Worth Metroplex

• Apply technical experience, knowledge, accountability, strong attention to detail, and critical thinking to detect the source of issues for sytems that require troubleshooting and configuration of various AV such as camera systems, video walls, and conferencing systems in multiple environments i.e. corporate headquarters, offices, churches, etc.• Achievement: Resolved 50+ complex projects for several industries that include tasks such as reviewing and correcting designs, troubleshooting and fixing existing systems, and commissioning and configuring AV equipment.• Competently analyze all the technical specifications and physcial system requirements with the primary goal of distinguishing the first-rate approaches, schedule feasibility, accurate cost controls, and applicable solutions.• Assess and evaluate project requirements; measure the performance of AV devices and their components.• Effectively coordinate the budget, timeline, and technical specifications with clients, vendors, and management team.• Strategize testing methods to steer process improvements and aid customers and staff for technical projects.

Irving, Texas, United States

Responsibilities:• Installed and configured various kinds of AV such as camera systems, video walls, and speakers in different environments (corporate headquarters, parking garages, churches, etc)• Dealt with installation complications through research and collaboration with experts• Conducted field verifications of connections, quality, and system configuration• Troubleshooted system components and tested functionalities• Made reports documenting project status of installation and testing• Trained customers on how to use their system and answered any questions they had• Calculated heat transfer of equipment and implemented cooling methods• Determined power draw of equipment• Created test plans for systems to make sure all the equipment functioned properly• Recreated AV systems in-shop in order to preconfigure and ensure functionality• Went on service calls for customers to help fix the issues they had with their systems• Corrected drafting mistakes of AV blueprints through AutoCadProject involvement:• AT&T Discovery District• GM Financial Office Spaces• City of Southlake CCTV• Oxy Inc. Conference Rooms• Fannie Mae Conference Rooms

Allen, Tx & Frisco, Tx

• Educated students grade K-12 weekly in classroom etiquette and in Math, English and Science• Evaluated the progress of 100+ students during and after hours to examine their understanding• Updated documents with grades and progress of students and organized their work in files• Observed how new employees teach and grade in order to give them feedback on improvements

Houston, Texas Area

• Monitored three different CNC machines through sound and visuals to ensure safe and correct operation• Inspected inserts in-between processes to make certain the machines would properly cut and replaced them when they got worn down• Measured the dimensions of the resulting parts using tools such as calipers and depth gauges in order to confirm the product was within acceptable tolerance• Cleaned and polished finished products to prepare them for delivery to customers

Richardson, Tx

• Oversaw shifts of up to 10 hours to ensure orders were correctly made and served at a timely rate• Trained new coworkers in cashiering, making drinks, and maintaining cleanliness• Assessed customer satisfaction through direct communication and alleviated any complaints