•Co-founded Pointagram and served as Product Owner, directing the strategic vision and overseeing the development of the company’s gamification platform to align with evolving business objectives and user requirements.•Managed the product lifecycle from concept to deployment, ensuring strategic alignment and operational excellence.•Led and facilitating agile processes and fostering effective collaboration to achieve project milestones and deliver enhancements.•Engaged with… Show more •Co-founded Pointagram and served as Product Owner, directing the strategic vision and overseeing the development of the company’s gamification platform to align with evolving business objectives and user requirements.•Managed the product lifecycle from concept to deployment, ensuring strategic alignment and operational excellence.•Led and facilitating agile processes and fostering effective collaboration to achieve project milestones and deliver enhancements.•Engaged with stakeholders to gather critical feedback for continuous product improvement, directly influencing the prioritization and management of the product backlog.•Oversaw project management activities for product rollouts, ensuring that implementations were tailored to meet customer needs and achieved high satisfaction rates.•Coordinated and monitored testing phases to validate product updates, ensuring quality and operational stability prior to release.•Implemented gamification for HR, SALES, MARKETING, LMS, and more. Show less

-Lead projects that help clients adopt new digital technologies and methods, improving their business operations.-Responsible for technology projects including harmonization of case/ticket management systems and CRM -implementations, Field Service, and Marketing Automations. -Served as CRM Manager, implementing and optimizing CRM systems. -Conduct data analysis for effective reporting, aiding organizations in making informed, data-driven decisions.

As a Project Manager, I led the seamless integration of a case management system by migration from four Winserv environments and a Dynamics platform to SuperOffice Service. This strategic initiative successfully brought together IT Helpdesk, Field Service, Project Management, and financial processes, creating unparalleled synergy across IT, document management, AV, video, and office facilities.My role extended beyond project management; I actively facilitated workshops to capture user… Show more As a Project Manager, I led the seamless integration of a case management system by migration from four Winserv environments and a Dynamics platform to SuperOffice Service. This strategic initiative successfully brought together IT Helpdesk, Field Service, Project Management, and financial processes, creating unparalleled synergy across IT, document management, AV, video, and office facilities.My role extended beyond project management; I actively facilitated workshops to capture user requirements and collaborated closely with the development team. Together, we designed and implemented new features, significantly boosting the efficiency and usability of the new case management system and the CRM system.Serving as a consultant within the internal "Affärsstöd IT" team, I played a key role in improving processes across the organization, encompassing marketing, sales, after-sales, service, delivery, and financial operations. I also led integration projects between various systems, ensuring seamless connectivity and operational efficiency. Participated in several projects such as e-commerce and BI.Furthermore, I focused on user training and established SuperUser groups for the Service and Sales departments. This initiative was key to providing ongoing system support and enhancements, ensuring the system remains relevant and effective. Show less

- Management Team Member- Board of Directors Member

- Management Team Member- Board of Directors Member

Generate BusinessWe work exclusively with SuperOffice-based CRM-solutions (Customer Relationship Management). All our consultants have a wide experience of CRM, and business systems in particular. We have offices in Stockholm and Gothenburg, but work all over the country.As of 2004 we are also a SuperOffice Platinum Partner. This means we not only sell and implement SuperOffice CRM, but are also a certified system integrators and software suppliers. (Also integration partners with… Show more Generate BusinessWe work exclusively with SuperOffice-based CRM-solutions (Customer Relationship Management). All our consultants have a wide experience of CRM, and business systems in particular. We have offices in Stockholm and Gothenburg, but work all over the country.As of 2004 we are also a SuperOffice Platinum Partner. This means we not only sell and implement SuperOffice CRM, but are also a certified system integrators and software suppliers. (Also integration partners with Visma.)Our goal is to remain Sweden's largest and best supplier of SuperOffice CRM. We aim to be the obvious choice when it comes to implementing new systems for CRM.Specialties within SuperOffice CRM:-SuperOffice Sales & Marketing-SuperOffice Customer Service(ticketing)-SuperOffice Analyze(BI)-Integrations Show less

Responsible for building/developing a channel for distributors/partnersRegional market responsibility: Finland, Stockholm and Northern Sweden. Creating and executing business plans with distributors/partners Track pipeline and evaluate sales performanceCoach and educate salesreps in sales and opportunities Educate partners in product awarenessSpokesperson at seminaries and eventsI am proud of my accomplishments at Superoffice, especially for the good track… Show more Responsible for building/developing a channel for distributors/partnersRegional market responsibility: Finland, Stockholm and Northern Sweden. Creating and executing business plans with distributors/partners Track pipeline and evaluate sales performanceCoach and educate salesreps in sales and opportunities Educate partners in product awarenessSpokesperson at seminaries and eventsI am proud of my accomplishments at Superoffice, especially for the good track record and being top performer. I feel confident in leaving a good and strong distributor/partner channel for the next PAM. Show less

- Mortgage Lender- Part of a user group that requested new features and testing for optimizing the lending system.