Johnny Johnston Email & Phone Number

Grand Canyon Village, Arizona, United States

Assist the Manager with staffing, customer satisfaction, daily procedures, and operations.Follow all budgetary guidelines for labor and sales goals. Coach and ensure associates are performing their job duties and providing excellent customer service. Work directly with vendors to order products and maintain inventory.Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked.Keep daily records of store sales, damages, deposit log, scheduling and employee discounts.

Grand Canyon Village, Arizona, United States

Provide exceptional guest service through professional and friendly interactions with guests, co-workers, vendors, and other partners. Responsible for the issued bank including change orders and security of the bank. Operate POS system maintaining accurate entries, charges, change, and deposits.Carry out the assignments given by the Store Manager and/or Assistant Managers and see that Sales Associates carry out assigned duties. Assist with opening and closing duties as directed, including assisting Sales Associates with deposits and drops.

Brandon, Florida, United States

Act as training ambassador, assist with new employee orientation, new product launch education, and skill development of the team.Assume the role of Manager on Duty responsible for operational tasks for opening, closing, banking, and security of the store.Model best-in-class service that consistently exceeds customers' expectations and builds a long-term rapport using an established customer service model.Provide customers and caregivers with expert cannabis recommendations, and discuss therapy goals, product effects, potency, dosing, methods of consumption, and administration.Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records while maintaining privacy and confidentiality of sensitive information.Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).Appropriately resolves customer conflict or complaints, inspiring long-term relationships and loyalty to Parallel's brands.Maintain accurate records of all activities including customer records for all activities in accordance with the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies.

Brandon, Florida, United States

Model best-in-class service that consistently exceeds customers' expectations and builds a long-term rapport using an established customer service model.Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records Maintain accurate records of all activities including customer records for all activities in accordance with the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies.Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance.Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to brands. Maintain the cleanliness of the store on a daily basis.

Brandon, Florida, United States

Support retail leadership team by providing excellent customer service. Educating guests about a variety of cannabis products, including flower, oils, edibles, and concentrates.Providing recommendations on products based on guest requests/needs.Advising guests on proper safety measures/compliance to follow when consuming & traveling with cannabis.Provide information to sales team regarding inventory changes throughout the day. Assist in accurately maintaining inventory stock levels for sales. Daily operations including: Maintaining medical patient information/records, Verifying proper identification, Operating POS System/Cash handling, Facility cleaning'/upkeep.

Riverview, Florida, United States

Serving well-prepared food to guests, and taking care of any special requests.Lead and inspire the service team to fulfill all restaurant requirements, capitalizing on efficiency, production, and cost-effectiveness.Maintain a work environment that ensures cleanliness & presentation standards are met.Covering Shifts when others call out.Create an environment that is passionate about customer service along with setting an example of professionalism, ownership, and initiative.Taking to-go orders (walk-in, Uber eats, Door dash, Phone-in, Post Mates)Maintain a positive rapport with customers throughout their dining experience and be available with any additional services, as needed.Training new service Team Members According To Ihop SOPAssist manager in daily operations dealing with customer complaints creating alternative solutions and problem-solving as needed.Make a constant effort to become familiar with regular customers and how to meet their needs to ensure a pleasant dining experience.Layoff Caused by Covid-19 Shutdown

Riverview, Florida, United States

Greeting customers upon arrival and quickly seating them.Taking customers’ orders and ensuring that special requests are fulfilled when possible.Quickly getting food and beverages to customers.Process payments and provide the appropriate change.Keeping tables and designated work areas clean and tidy.

Brandon, Florida

Fords Garage Scratch batch recipes such as; cheese sauce, chili, French onion soup, lobster sauce and Rumcake!Prep kitchen 85% scratch.Provide high level support to Management team.Oversee A.M. operations, walk-through and prep sheets including updating pars based on product mix.Monitor inventory and perform bi-weekly stock inventory.Train kitchen employees for designated work stations.Food and dry stock rotation in compliance with food safety.Ensure kitchen is clean and sanitized.Maintain an active WORKING presence on the kitchen line and expo station.Pace the team to retain speed of service goals.Create a great work atmosphere, Motivate the culinary team.

Bradenton, Florida

Circus Hollywood, Ringling Brothers Barnum Circus, Cirque Italia, Shrine Circus, Seaworld, Busch Gardens .Logistics of all midway decoration, banners, props, concessions equipment and petting zoo equipment.Assist in the logistics of 13 semi- trailers, and 30 animals traveling 48 weeks annually. Responsible for safe operation of touring show onstage and off stage. Woking closely with tour business manager to ensure show expenditures are in budget.Quarterly inventory of circus inventory and quarterly financial balancing.Maintain a clean and sanitary concession trailer/ pop-up retail stands in compliance with local and state health regulationsCreate, drive and accomplish strategic goals for the department through menu, product knowledge and promotions.Assist with control of all inventories, product cost, cash handling and purchasing.Acted as liaison to local health departments to ensure code compliance in multiple locations.Assigned task and oversaw direction of employees to ensure compliance with food safety procedures and quality control guidelines.Trained and developed subordinates to achieve their maximum potential.Entertained Audiences all over the country!

Orlando, Florida, United States

Assistant to all executives and staff making sure that all specified needs for the team and guests were met during show week on-site in Orlando, Fl.Deliver clear and concise brand information to consumers through multiple mediums at convention booth. Meeting and guiding clients from registration area to convention booth.

Tampa, Florida, United States

Setting up venues for events, including chairs, stages, lighting and sound equipment, General decoration. Working as Usher ensuring that seating arrangements adhere to fire code regulations/ floor plan.Dispensing useful information to event-goers while ensuring excellent levels of customer service.Inspecting equipment for damage after use and checking it against an inventory list.Packing up equipment when the event is completed.Ensuring the event hall is clean and organized.Preshow Entertainment.

Valrico, Florida, United States

Responsible for overseeing mid shift and closing shift of 6 employees.Assisting the General Manager and Assistant Manager with all facets of the successful operations for an Arby's Restaurant.Supporting the General Manager and Assistant Manager with all aspects of generating sales and profit growth efficiently and effectively.

Valrico, Florida, United States

Quickly and accurately processed meal orders while developing rapport with guests.Operated cash register, received and dispensed correct change.Resolved customer needs using professionalism and sensitivity.

Bachelor Of Arts - Ba, Hospitality Administration/Management

High School Diploma, Restaurant, Culinary, And Catering Management/Manager, 11-12

Activities and Societies: culinary operations 3&4

High School Diploma, Theatre/Theater, 9-11

Activities and Societies: Thespians, Culinary arts 1& 2