I am a seasoned professional with a decade of instructional design and training management experience in diverse sectors. Recognized for demonstrating a natural aptitude for program development, as well as for learner engagement and teaching methodologies, I have a verifiable history of contributing directly to company growth and success throughout my career. As such, I have consistently exceeded performance goals, and I am adept at achieving maximum operational impacts with minimal resource expenditure. Professional focal points include curriculum development, content creation, training objectives, needs assessment, remote instruction, performance evaluation, and client support. Delivering superior administration on the latter areas of expertise requires utilization of effective communication and prioritization skills, as well as team leadership, critical thinking, strategic planning, and resource management to support efficiency and maximum returns. Currently, I am the Senior Training and Instructional Designer with ezCater. Under my leadership, I spearhead the complete design and implementation of both in-person and remote onboarding training programs as well as develop on-demand online courses. I also conceptualize and produce interactive training modules through Articulate Storyline 360 and Rise 360 and compose written reference materials and train-the-trainer guides. In addition, I liaise with senior leadership, stakeholders, and cross-functional teams to ensure the company’s educational support structure is driving the business forward with minimal expenditures.
Colleagues describe me as a progressive, driven, down-to-earth, instruction and content design expert who can be relied on to offer superior solutions that deliver desirable results on time and under budget.
Listed skills include Training, Public Speaking, Leadership, Customer Service, and 15 others.
