Johnny M. Ramirez Email & Phone Number

Provide support to District Manager and Store Manager on development of new business through sales and service to create a sales culture to increase customer count. Open and Closing procedures, payroll and budget forecast. Merchandising for new product sets, shipping and receiving. Delivered Results:Increase sales and customer retention by 20% within 90 daysIncrease daily sales by 15% by merchandising and customer serviceImplement daily and monthly goals to created a team building environment Implement new logistic process to save time and payroll on freight flow

Set Strategic direction and managed over 185 associates for a fortune 50 company with annual sales of $55 million, top department store chain with over 1,830 stores across the United States, Devised challenging performance expectations and oversaw work flow, point of sales, customer service, logistics, Administrated payroll, expenses, and budget planning. Delivered Results:Improved store pricing focus and signing accuracy by over 50% during state inspections by executing a plan to initiate process improvements.Maximized sales and service during peak selling times by reallocating store hours.Developed new logistic process to save time and payroll on freight flow. Increase annual sales by 30% to exceed annual sales increase by 10%.

Maximized performance and profitability by Evaluating store finance, sales and operations, to maximize margins and improving daily efficiency. Set Strategic direction and managed over 195 associates for a fortune 50 company with annual sales of $65 million, with a department store chain with over 2,200 stores across the United States. Provide support to District Manager and Store Manager on development of new business accounts through sales and marketing to create a sales culture through the market, and implement forecast and budgets for 6 stores.Delivered Results:Improved sales culture and gained market share over competitorsDevelop Strategic corporate communications, sales, and margin plans, devised and executed key strategies for special events and campaigns. Planned and executed store openings and closingsEnhanced store inventory processes and increased vendor performance through improved communication and validation

Utilize financial reports to validate and approve all Business, Consumer, and SBA loans, Oversee 35 associates and manage their marketing and sales goals monthly. Provide support to all branch personnel on marketing tools and sales goals to create and implement sales culture through service and sales in marketDelivered Results:Advised board of directors on organizational leadership across western region branches to help develop marketing, finance, and incentive program to drive new customer base.Ensure all branches rolled out new loan programs to increase SBA loans and Business loans. Decreased loan generation lead time by 3 days which increased branch targets and goals.