• Became a certified mental strength coach in January 2024• Work with individuals to peak personal performance through mental strength training• Achieve character breakthroughs with clients by enhancing and reforming mind strategies that accurately align with the clients current goals and values• Help individuals reach athletic, personal, and professional goals by coaching and strengthening mental disciplines

• Managed the public engagement team’s top client since August 2022 who generates over 65% of the total revenue for the department; in addition, I also manage the videography team of four video producers• Served as the communications lead on various infrastructure projects including parks & recreation, city, roadway, environmental, municipal, highway, and transportation projects in the Metro and Greater Minnesota• Implemented a digital communications outreach strategy that includes social media outreach, media reporting, website engagement, and project marketing promotion

• Managed location to top 10% overall performing store out of 800+ stores (March 2021)• Led nationwide most improved store from ranking #348 to #201(February 2021)• Helped district achieve a #4 overall rank out of 200+ districts (January 2021)• Supervisory duties include managing schedule, interviewing candidates, selecting hires, training, compliance, delegating work assignments, and sales growth

• Led a 97% increase in membership from 365 to 719 members in four months• Budgeted $50k for gym equipment, events, and expenses for the calendar year of 2020• Lead facilitator of team meetings, provided team performance enhancement strategies, also served as team mentor, and mediated conflict as needed• Assembled and integrated club rules and regulations, scheduling, and functionality of all gym operations for all staff and clientele

• Leadership Excellence Award and Service Excellence Award Winner for being formally recognized as highest overall performer while serving in leadership roles and quality assured overall customer service performance• Managed and participated in volunteer work as the team’s designated Volunteer Coordinator. In this role, I expanded team volunteer participation by over 150%• Lead trainer, mentor, and facilitator in program training and development of newly hired team members• One of four hand selected facilitators for implementation of new web-based equipment; coordinated setup of new system programming