Johnny Herescu Email & Phone Number

Chicago, Illinois, United States

• Ensure compliance with state regulations and eligibility requirements for energy service program denials and payment plans.• Provide courteous, efficient customer service via online chat and in-person interactions.• Meet daily quotas for processing verified and non-verified applications.• Proofread denied applications for accuracy during the verification process.• Process appeal documentation for incomplete applications.• Collaborate cross-functionally to ensure timely application registration.• Stay updated on process changes to maintain compliance and efficiency.

Chicago, Illinois, United States

• Gained hands-on experience working assisting with residential and apartment flips.• Developed skills in drywall, painting, framing, demolition, cornering, flooring, and installation.• Communicated with clients to understand their remodeling needs and ensure alignment with project goals.• Negotiated project terms, timelines, and budgets with clients, ensuring mutually beneficial agreements.• Led smaller projects, coordinating work on-site and managing client expectations throughout the process.