Ifeanyi John Ochiagha, M.Div. Email & Phone Number

San Antonio, TX

• CHRISTUS® Santa Rosa is a faith-based, non-profit health care system in San Antonio and New Braunfels, TX; including five full-service hospitals with 1,159 licensed beds, and specialty centers covering acute care.
• Provides spiritual care to patients, families, and staff in diverse clinical settings including five hospitals spanning acute care services within pediatrics, geriatrics, palliative care, transplant, and behavioral.
• Works as a colleague with other CPE Residents and hospital staff.
• Participates in interdisciplinary team approach to patient care.
• Serves in the 24–hour in house spiritual care on call rotation and other duties as required.
• Facilitates and conducts liturgical rites in required circumstances.

San Antonio, Texas Area

• Engaged with groups from all lines of business to expedite company-wide transformation and adoption of business architecture standards, including socializing efforts and hands-on development and creation of program.
• Developed portfolio model for Business Strategy & Planning Group to enhance cross-team collaboration with inter-functional teams by providing vignettes that concretize groups overall methodology, deliverables, and.
• Provided hands-on consulting on initiatives to craft target state roadmap which provided the basis for developing high-level multi-year plans for implementation.

• Program/project leadership on a platform renewal initiative, including QNXT enterprise application implementation, with a regional healthcare management firm.
• At KAHR Foundation: Orchestrated disparate stakeholder interests into a coherent roadmap for urban and county renewal initiatives. Created program roadmap to facilitate concurrent projects.
• At Wells Fargo Home Mortgage: Consultant on strategic initiatives/programs; and delivered business blueprint basis, which facilitated reengineering, cross-functional problem solving, and business - IT collaboration.
• At United Health Group: Established enterprise program/project environment and facilitated business/IT portfolio management, financial and performance management and related best practices; conducted hands-on mentoring.
• At Prudential Insurance and later at Best Buy, Inc.: Generated model enterprise portfolio framework to support business/IT (EPMO) investment analysis and portfolio planning; facilitated collaboration between enterprise.
• At Augustine Medical: Developed blueprint for field clinical studies; while providing on-going support for clinical studies practice and support for bio-statistician requirements.

• Instituted new Global Clinical Science program management framework, and achieved buy-in among the global executive sponsors and senior leadership stakeholders.
• Launched portfolio management environment, increased transparency and visibility on Clinical Science projects, and contributing to significant/favorable organizational cultural change and global operations efficiencies.

• Reengineered operations value chain and supply chain (workflow) to support navigation through functional silos, in a manner that significantly reduced operations value chain life cycle.
• Streamlined program office project count from 135 to 7 multi-year strategic initiatives in a unified manner with aligned resources.
• Improved operational efficiencies (cost-to-produce) by 30% as well as exceeding qualitative measures.
• Guided the leadership team and members of the Operating Committee in adopting the strategic business architecture blueprint in keeping with the Balanced Scorecard timeline and benchmarking measures.
• Orchestrated new framework for business/IT investment/portfolio management.
• Championed launching of first business-to-business (B2B) e-commerce initiative, Customer Connectivity, from visioning to business case justification and funding to implementation.

• Delivered the first enterprise-wide corporate standard for managing all project endeavors. The components include essential project management methods plus extended integration or links to technical, quality.
• Hands-on coverage and delivery of the Virtual Bank Technology program.
• Streamlined core team and introduced leveraging of a collaborative/groupware tool (Lotus Notes).
• Expedited functional management of cross-business and cross-channel core, aligned infrastructure architecture evolution, integration management, and performance facilitation covering priority business and business.
• Delivered first brokerage electronic banking transaction portal.
• Orchestrated large scale product platform architecture for delivering new products and successive releases.

• At Xcel Energy (formerly Northern States Power): Led a major supply chain/materials distribution reengineering project, with significant savings to the client.
• At Blue Cross & Blue Shield of Minnesota: Led IBM and client teams on methodology selection and adoption. Also led demonstrative best practices implementation efforts and knowledge transfer.
• United Health Group: Provided project management consulting across over 20 concurrent business/IT projects, including a core staff of over 15 professionals to deliver systems integration commitments (platform.
• Fairview Hospitals: Led implementation of a new system environment and application conversion, including database migration, from Unisys A-Series to IBM ES/9000 MVS/ESA computer platforms. Project budget was over $10.
• Pillsbury: Led IBM warranty closure contract. Established procedures ("clean house") to isolate and resolve all software defects to finalize IBM warranty. Early completion resulted in over $5 million in resource.
• 3M: Led contract initiative to introduce and pilot the implementation of a paperless document routing, tracking, and approval system.

Master Of Divinity (M.Div.), Theology/Theological Studies

Theological And Ministerial Studies

M.B.A., Business Administration And Management Information Systems

B.A., Accounting And Management, Minor In Computer Science