John Ragsdale Email & Phone Number

Irving, Texas, US

TAP Innovations... THE Integrated Digital Toolbox with many TAP tools that can be combined to create dynamic solutions to eliminate Manual Efforts & SpreadSheets (MESS) for businesses across industries including,- HR Information Systems and Technology Providers- Medical Billing/Revenue Cycle Management (RCM) Solutions- Banking- Master Data Management (MDM).

Irving, Texas, US

Recognizing a gap in the market for tools and solutions to replace Manual Efforts and SpreadSheets (MESS), I formed TAP Innovations... THE Integrated Digital Toolbox with many TAP tools that can be combined to create dynamic solutions to eliminate Manual Efforts & SpreadSheets (MESS) for businesses across industries including,- HR Information Systems and.

University Park, Florida, US

Building and implementing a robust and agile IT Strategy for US Eye, a Private Equity (PE) backed organization buying optical, ophthalmology, and eye surgery practices on the East Coast: Standardize.Secure.Scale. My accomplishments in this role included moving 90%+ foundational infrastructure to the cloud, hardening the monitoring/maintenance of end.

Denver, Colorado, US

As an Advisory Council Member I give feedback on Emerging Tech companies from Silicon Valley and elsewhere to Venture Capital firms to help shape the roadmaps of showcased companies and provide direction that will influence investor thinking about the future of technology.

DFW Metroplex, North Texas, Texas, USA, Global, TX, US

Advise the executive board and board of directors on topics of interest as it relates to the Association of Business Technology Professionals of Dallas/Fort Worth.

Dallas, TX, US

Recruited to build, consolidate and mature IT resources/teams, data center, network, telco, domains, email, IT support/operations, applications/EMR (NextGen), BI/Reporting, PMO, and the IT Integrations process to support fast acquisition growth in 2018-2020.35% of Infrastructure Moved to the new ESP IT Infrastructure Foundation/Dallas Data Center.

Dallas, Texas, US

Recruited to quickly consolidate and mature IT shared services & solutions after 400% acquisition growth in 2015.- Consolidated 5 Electronic Medical Record applications (EMR) to the ‘cloud’ for 108 skilled nursing facilities (10k patients) in Texas and Louisiana- Infrastructure Upgrade (switches, routers, access points, bandwidth, and redundant internet).

Plano, Texas, US

• Also, Catalyst Health Network, Village Health Partners
• Designed/implemented enterprise healthcare ‘cloud’ technology platform in 3 months for a ‘nationally recognized’ independent primary care physician practice, Village Health Partners (www.villagehealthpartners.com) –.
• Developed/implemented 15+ new technology products & services for clients- On-premise/site IT implementation and support for all technology devices, networks, and connectivity- Phone (including VoIP) and Contact/Call.
• Created IT business model and marketing plan. 200% user growth in 1 year.
• Evaluated and selected population health technology platform for new clinically integrated physician network, Catalyst Health Network (120+ physicians in 2 months; growing to 400 in 6 months)
• Built Staff & Resource Team & Internal processes- Leading team of 50+ FTEs supporting 340+ users across 6 sites; $1.75M budget- Formed first Portfolio/Project Governance and Management process- Implemented client.

Bedford, Texas, US

• Recruited for BerylHealth’s vision ‘To be a Technology Enabled Services Company’ - Developed enterprise ‘Cloud’ Strategy with Salesforce.com platform - Structured and led multi-year, multi-phase, business reengineering.
• Improved IT Staff and Customer satisfaction and engagement - Implemented BerylHealth IT Innovations 2.0, a multi-channel communication program (video, music, written, verbal, social). Raised IT Customer Satisfaction.
• Transformed IT Processes to Optimize the ‘Running’ of IT and Maximize ‘Growing’ the Business - Built first IT Governance process. Increased project success rate. - Implemented Agile/Scrum methodology for business to.

Baton Rouge, Louisiana, US

• Largest Louisiana State Agency, 10,000 staff, 200+ locations, $7.2B in operating budgetStrategy
• Created Vision for and Transformed Louisiana DHH IT into the preeminent IT organization among Louisiana state organizations and Improved Louisiana’s Digital States Survey ranking from 20th to 13th
• Designed and Organized innovative ‘C’ and ‘D’ Level IT Governance structure for IT Decisions, Transparency, and Business/IT alignment and Established the first DHH IT Strategic Plan
• Led the public/private Louisiana Health Information Technology (HIT) Collaboration for Federal Meaningful Use (MU) adoption and won $16M in ARRA funding
• Creatively and effectively maneuvered Government Procurement processes and Budget Reductions (30%) to obtain resources, services and equipment and accomplish goals in less than 2 yearsPeople
• Improved ‘average IT staff’ environment with the trademark ‘Ownership, Thoroughness, Communication, and Closure (OTCC)’ framework to a progressive and professional IT environment

Montreal, Quebec, CA

• 10 year Outsourcing Engagement for Humana, health & life insurance
• Implemented SDLC metrics/improvements and won the 2008 Top CGI India Engagement Award
• Grew team from 40 to 90 for Humana’s buy-out of KMGAmerica and Increased account revenue by $20M
• Improved client satisfaction by 10% in 6 months for a 70M+ outsourcing account and won CGI’s ‘Key to Member and Client Satisfaction’ award
• Led 90 member team, 33 onsite/57 offshore (.NET, SQL Svr, RPG, COBOL, AS/400, DB2)

Detroit, MI, US

• Largest Healthcare Provider in Louisiana. 1M+ members and $800M in assets
• Recruited to jump-start IT project management and strategy for the HIPAA National Provider Identifier (NPI) implementation project. Successfully implemented Phase 1&2 on-time and within budget.
• Led 31 developers (EDI,.NET, VB, mainframe, SQL, Oracle), 62 project staff, and a 5 FTE offshore team

New York, NY, US

• Medical Malpractice Insurance Company for Johns Hopkins Health System, Yale-New Haven Health System, New York-Presbyterian Hospital (Weill Cornell and Columbia campuses), and the University of Rochester Medical Center..
• Developed multi-year IT strategy to align IT with claims management, underwriting, and patient safety/loss prevention that included: - Establishing a C-Level IT Steering Committee and building the PMO function.
• Built the IT department from the ‘ground up’ and saved $600k+ - Designed, implemented, and led application, desktop, and infrastructure support functions for multiple US locations and improved customer satisfaction by.

Dublin 2, IE

• Global IT Consulting company
• Delivered problem solving, business analysis, development, and QA for global manufacturing companies.