John Ragsdale Email and Phone Number
John Ragsdale work email
- Valid
- Valid
- Valid
- Valid
John Ragsdale personal email
- Valid
- Valid
John Ragsdale phone numbers
As a results-focused IT and C-Level Business Executive and Leader, over the last 25+ years I have transformed organizations with innovative and creative People, Process, Information, and Technology (PPIT) solutions, and continue to use these best practices to accelerate company performance and growth. People: A ‘game changing’ business leader, strategist and decision maker, I have led organizations’ most valuable assets, People, in the form of high performing 5+ to 260+ person teams with IT vision, strategic planning, large-scale project and implementation experience in global, world-class organizations; including 22+ years in Healthcare IT. Process: With an Industrial Engineering degree, a passion for process improvement and automation and providing ‘shared services’ to 50+ to 14,000+ person organizations with multiple sites, divisions and departments.Information: Leading with results and metrics, I am a creator of powerful Information and Data solutions for Business Intelligence, analytics and decision making.Technology: With People, Processes and Information in place, I have designed and leveraged Digital Tools to deliver amazing solutions for business success. I define this as true Digital Transformation: the act of resolving business and IT issues, challenges and problems for all stakeholders with agile Digital Tools. With these tools I have Digitally Transformed many organizations.In 2017, I founded theAppPlace (TAP) Innovations…THE Integrated Digital Toolbox to eliminate an organization’s Manual Efforts and SpreadSheets (MESS) through amazing web and mobile solutions. I currently provide executive leadership, implementing proven processes within a robust and agile IT strategy for optimal business performance and growth.Specialties: Digital Transformation with Digital Tools, Leading and Motivating Organizations’ Most Valuable Assets: People, Process Improvement, Leveraging Information and Metrics for Success, Healthcare Information Technology (IT)Elimination of an organization’s Manual Efforts and SpreadSheets (MESS) to improve processes, enable collaboration, and open barriers among people and document access.2019 Dallas CIO of the Year #ORBIE Award finalistInnovation Advisory Council Member at Vation Ventures- 2019 2020 ABTP DFW Advisory Board 2019 Technology Ball Sponsor, November 9, 2019 2021 BizX Award Winner for Most Innovative Company2022 Tech Titans Startup Company CEO Finalist2022 #1 Fastest Growing LSU100 Company
Theappplace (Tap) Innovations
View-
Founder CeoTheappplace (Tap) Innovations Nov 2021 - PresentIrving, Texas, UsTAP Innovations... THE Integrated Digital Toolbox with many TAP tools that can be combined to create dynamic solutions to eliminate Manual Efforts & SpreadSheets (MESS) for businesses across industries including,- HR Information Systems and Technology Providers- Medical Billing/Revenue Cycle Management (RCM) Solutions- Banking- Master Data Management (MDM) for Hotel/Hospitality Groups- Time & Data Automation for Restaurant Groups- On/OffBoarding (O2B) Automation for Senior Care and IT- Home improvement, construction and remodeling businesses
-
Co-Founder And Board ChairTheappplace (Tap) Innovations Nov 2017 - Nov 2021Irving, Texas, UsRecognizing a gap in the market for tools and solutions to replace Manual Efforts and SpreadSheets (MESS), I formed TAP Innovations... THE Integrated Digital Toolbox with many TAP tools that can be combined to create dynamic solutions to eliminate Manual Efforts & SpreadSheets (MESS) for businesses across industries including,- HR Information Systems and Technology Providers- Medical Billing/Revenue Cycle Management (RCM) Solutions- Banking- Master Data Management (MDM) for Hotel/Hospitality Groups- Time & Data Automation for Restaurant Groups- On/OffBoarding (O2B) Automation for Senior Care and IT- Home improvement, construction and remodeling businesses
-
Vice President Of Information Technology (It)Us Eye Jan 2020 - Nov 2021University Park, Florida, UsBuilding and implementing a robust and agile IT Strategy for US Eye, a Private Equity (PE) backed organization buying optical, ophthalmology, and eye surgery practices on the East Coast: Standardize.Secure.Scale. My accomplishments in this role included moving 90%+ foundational infrastructure to the cloud, hardening the monitoring/maintenance of end points, standardizing and growing the UCaaS and CCaaS platform, implementing an enterprise operations and maintenance solution, and implementing a centralized Service Desk/Support model. I also led the implementation of a robust Actionable Information model across all departments. I developed an innovations model focused on business transformation that accomplishes key healthcare goals: Patient Satisfaction, Patient Outcomes, Employee Satisfaction, Revenue and Profitability. -
Innovation Advisory Council MemberVation Ventures Oct 2019 - Jan 2020Denver, Colorado, UsAs an Advisory Council Member I give feedback on Emerging Tech companies from Silicon Valley and elsewhere to Venture Capital firms to help shape the roadmaps of showcased companies and provide direction that will influence investor thinking about the future of technology. -
2020 Abtp Dfw Advisory BoardAbtp Dfw Oct 2019 - Jan 2020Dfw Metroplex, North Texas, Texas, Usa, Global, Tx, UsAdvise the executive board and board of directors on topics of interest as it relates to the Association of Business Technology Professionals of Dallas/Fort Worth. -
Chief Information OfficerEyecare Services Partners (Esp) Sep 2017 - Jul 2019Dallas, Tx, UsRecruited to build, consolidate and mature IT resources/teams, data center, network, telco, domains, email, IT support/operations, applications/EMR (NextGen), BI/Reporting, PMO, and the IT Integrations process to support fast acquisition growth in 2018-2020.35% of Infrastructure Moved to the new ESP IT Infrastructure Foundation/Dallas Data Center. -
Chief Information OfficerSenior Care Centers Health And Rehabilitation Jun 2016 - Sep 2017Dallas, Texas, UsRecruited to quickly consolidate and mature IT shared services & solutions after 400% acquisition growth in 2015.- Consolidated 5 Electronic Medical Record applications (EMR) to the ‘cloud’ for 108 skilled nursing facilities (10k patients) in Texas and Louisiana- Infrastructure Upgrade (switches, routers, access points, bandwidth, and redundant internet) and workstations for 108 facilities- Merged 20+ copier and printer vendor contracts into 1-saved $1M- Consolidated all corporate and facility websites and in-sourced; saved $150k/yr- Negotiated new phone system implementation; 20+ vendors to 1; saves $1M/yr- Created, Designed and Developed innovative app platform with custom Agile methodology; not replacing core systems, but complementing and integrating; automate business processes, capture data for business intelligence, low cost, quick to develop, web/mobile, $0 licensing costs- Implemented new BI/Reporting app with MS SSRS; saved $400k/yr- In 10 months, restructured team, improved processes, outsourced Tier I/Phone Support; Reduced tickets from 1200 to 195; 1 hr+ Avg Speed of Answer to 45sec; First Call Resolution 25% to 85%; M-F 8-5 to 24/7/365; > 1 month to < 3 Bus Day HW turnaround; CSAT from 3.5 to 4.5+ and NPS from 60 to 95- Designed HIPAA/Security Framework; Served as CISO- Implemented first Business/IT Project Governance program, Developed Business Leader Technology/Information Roadmaps, & expanded project throughput with innovative ‘PM Lite’ program- IT Employee Engagement increased 75%; due to IT Leader development, IT All Hands meetings, standard Staff Expectations; trademark Ownership, Thoroughness, Communication and Closure Methodology (OTCCTM); Staff Recognition programs, Aligning Employee Evaluations with IT Goals; Implementing IT Service and Social events -
Chief Information Officer / CioStratifi Health, Llc Sep 2013 - Jun 2016Plano, Texas, UsAlso, Catalyst Health Network, Village Health Partners• Designed/implemented enterprise healthcare ‘cloud’ technology platform in 3 months for a ‘nationally recognized’ independent primary care physician practice, Village Health Partners (www.villagehealthpartners.com) – 160 users/3 sites; scaled for multi-specialty clients (160+ users/3 sites)• Developed/implemented 15+ new technology products & services for clients- On-premise/site IT implementation and support for all technology devices, networks, and connectivity- Phone (including VoIP) and Contact/Call Center (35+ agents) platform- Backend Practice Management, Electronic Medical Record (EMR), Patient Portal, Secure Messaging, System Interfaces hosting and support (GE Centricity, eClinicalWorks, Phoenix)- ‘myServiceDesk’ 24x7 phone, email, and onsite technician support- Microsoft Office 365 (email, SharePoint, Lync, OneDrive, Office) - Infrastructure/connectivity for new physician practice site/building (50 exam rooms, 70+ staff)- Client ‘paper to PM/EMR’ conversion (90 users)- Automated Patient Satisfaction Survey solution with Net Promoter Score dashboard analytics- Population Health/Care Coordination technology platform (Rise Health, Medecision)- Enterprise Security Evaluation, Remediation, and Ongoing Compliance- Senior Independent and Assisted Living physician services technology- EMR Conversion (eCW to GE Centricity)- Meaningful Use and PQRS reporting• Created IT business model and marketing plan. 200% user growth in 1 year. • Evaluated and selected population health technology platform for new clinically integrated physician network, Catalyst Health Network (120+ physicians in 2 months; growing to 400 in 6 months)• Built Staff & Resource Team & Internal processes- Leading team of 50+ FTEs supporting 340+ users across 6 sites; $1.75M budget- Formed first Portfolio/Project Governance and Management process- Implemented client account management function -
Chief Information Officer / CioBerylhealth, A Stericycle Communication Solutions Company Feb 2011 - Sep 2013Bedford, Texas, Us• Recruited for BerylHealth’s vision ‘To be a Technology Enabled Services Company’ - Developed enterprise ‘Cloud’ Strategy with Salesforce.com platform - Structured and led multi-year, multi-phase, business reengineering and technology rearchitecture program for core business, call center, online, and back office apps & infrastructure - Positioned BerylHealth technology for a company sale to Stericycle - Developed BerylHealth’s first mobile application: Mobile Physician Finder - Implemented Intranet and Portfolio & Project Management (PPM) systems on Salesforce.com - Increased Appointment Scheduling product sales with Force.com solution. - Built Business Intelligence Center of Excellence. Reduced report inventory. Streamlined report request process & increased throughput. - Key technologies/Vendors: Salesforce.com/Force.com, Avaya, NICE, VMWare, Information Builders, Tableau, MS SQL Server, MS Exchange, Informatica, Okta, ADP, MS Dynamics GP, Barracuda.• Improved IT Staff and Customer satisfaction and engagement - Implemented BerylHealth IT Innovations 2.0, a multi-channel communication program (video, music, written, verbal, social). Raised IT Customer Satisfaction scores by 18% to 84%. - Facilitated building a unique IT culture, the ‘Bits & Bytes’ Culture Committee. Raised IT Staff satisfaction scores by 26% to 86%. - Created an outsourced Legacy Application Support team. Increased internal staff project allocation by 30%.• Transformed IT Processes to Optimize the ‘Running’ of IT and Maximize ‘Growing’ the Business - Built first IT Governance process. Increased project success rate. - Implemented Agile/Scrum methodology for business to ‘see solutions sooner’, ‘fail earlier’, and increase overall business and IT communication. - Designed Executive Project Sponsor program. Increased sponsorship participation. -
Chief Information Officer / Cio, Department Of Health And HospitalsLouisiana Department Of Health Jan 2009 - Feb 2011Baton Rouge, Louisiana, UsLargest Louisiana State Agency, 10,000 staff, 200+ locations, $7.2B in operating budgetStrategy• Created Vision for and Transformed Louisiana DHH IT into the preeminent IT organization among Louisiana state organizations and Improved Louisiana’s Digital States Survey ranking from 20th to 13th• Designed and Organized innovative ‘C’ and ‘D’ Level IT Governance structure for IT Decisions, Transparency, and Business/IT alignment and Established the first DHH IT Strategic Plan• Led the public/private Louisiana Health Information Technology (HIT) Collaboration for Federal Meaningful Use (MU) adoption and won $16M in ARRA funding • Creatively and effectively maneuvered Government Procurement processes and Budget Reductions (30%) to obtain resources, services and equipment and accomplish goals in less than 2 yearsPeople• Improved ‘average IT staff’ environment with the trademark ‘Ownership, Thoroughness, Communication, and Closure (OTCC)’ framework to a progressive and professional IT environment• Managed 260+ IT FTEs (Infrastructure, Database Services, IT Financial/Audit, Business Intelligence/Reporting, Applications, PMO, Business Analysis, Quality Assurance); $65M IT BudgetProcess• Transformed DHH IT by implementing ‘DHH IT Factory’ enterprise processes and Improved Dell Simplification Maturity Level from 1.92 to 3.0. (PMBOK, ITIL, HIPAA) Information• Armed Business Leaders and DHH staff with Business Intelligence and Collaboration tools including: MS SharePoint and SQL Reporting, SAS, Information Governance and Government 2.0/Social Media solutionsTechnology• Converged and strengthened IT infrastructure and systems, saving $2M+ (Broadband/MetroE, Virtualization, Email, DR, App Integration)• Advanced and maintained business by implementing key innovative IT solutions, on-time and on-budget (State Lab System, healthfinderla.com) -
Director Of ApplicationsCgi Mar 2007 - Dec 2008Montreal, Quebec, Ca10 year Outsourcing Engagement for Humana, health & life insurance• Implemented SDLC metrics/improvements and won the 2008 Top CGI India Engagement Award • Grew team from 40 to 90 for Humana’s buy-out of KMGAmerica and Increased account revenue by $20M• Improved client satisfaction by 10% in 6 months for a 70M+ outsourcing account and won CGI’s ‘Key to Member and Client Satisfaction’ award• Led 90 member team, 33 onsite/57 offshore (.NET, SQL Svr, RPG, COBOL, AS/400, DB2) -
It Strategy Consultant / Project Manager - Blue Cross Blue Shield Of LouisianaStrategic Staffing Solutions May 2006 - Feb 2007Detroit, Mi, UsLargest Healthcare Provider in Louisiana. 1M+ members and $800M in assets• Recruited to jump-start IT project management and strategy for the HIPAA National Provider Identifier (NPI) implementation project. Successfully implemented Phase 1&2 on-time and within budget.• Led 31 developers (EDI, .NET, VB, mainframe, SQL, Oracle), 62 project staff, and a 5 FTE offshore team -
Director Of It Operations / ApplicationsMcic Vermont, Inc. Oct 1996 - Apr 2006New York, Ny, UsMedical Malpractice Insurance Company for Johns Hopkins Health System, Yale-New Haven Health System, New York-Presbyterian Hospital (Weill Cornell and Columbia campuses), and the University of Rochester Medical Center. $250M in premiums and $800M in assets.• Developed multi-year IT strategy to align IT with claims management, underwriting, and patient safety/loss prevention that included: - Establishing a C-Level IT Steering Committee and building the PMO function - Implementing a web-based claims & risk management system with a 5 FTE offshore team, saving $4.1M - Designing a ‘Cutting-Edge’ Loss Prevention data capture and business intelligence/reporting system• Built the IT department from the ‘ground up’ and saved $600k+ - Designed, implemented, and led application, desktop, and infrastructure support functions for multiple US locations and improved customer satisfaction by 100% -
Systems AnalystAndersen Consulting Jul 1994 - Sep 1996Dublin 2, IeGlobal IT Consulting company• Delivered problem solving, business analysis, development, and QA for global manufacturing companies.
John Ragsdale Skills
John Ragsdale Education Details
-
Louisiana State UniversityIndustrial Engineering
Frequently Asked Questions about John Ragsdale
What company does John Ragsdale work for?
John Ragsdale works for Theappplace (Tap) Innovations
What is John Ragsdale's role at the current company?
John Ragsdale's current role is Founder CEO | Entrepreneur | #1 LSU100 Fastest Growing Business | CIO.
What is John Ragsdale's email address?
John Ragsdale's email address is jo****@****ail.com
What is John Ragsdale's direct phone number?
John Ragsdale's direct phone number is +167852*****
What schools did John Ragsdale attend?
John Ragsdale attended Louisiana State University.
What are some of John Ragsdale's interests?
John Ragsdale has interest in Children, Education, Science And Technology, Arts And Culture, Health.
What skills is John Ragsdale known for?
John Ragsdale has skills like It Strategy, Integration, Business Intelligence, Sdlc, Process Improvement, Business Analysis, Business Process Improvement, Cloud Computing, Salesforce.com, Leadership, Enterprise Software, It Management.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial