John Parry Email & Phone Number

London Area, United Kingdom

- Work with customers and Version 1 colleagues delivering high quality solutions on Microsoft Azure- Engage with customers to understand requirements and identify solutions and opportunities.- Use DevOps processes and tooling for the delivery of IaaS and PaaS services using Infrastructure as Code (IaC)- Produce and contribute to high quality documentation.

• My primary responsibility was to evaluate the network infrastructure, including hardware, software, and security protocols, to ensure that it effectively supported secure and efficient business operations. This.
• Designed and implemented Zscaler Branch and Cloud Connectors within a Zero Trust Network framework, increasing network security and improving connectivity efficiency for branch offices and cloud environments.
• Designed and implemented Zscaler DLP, CASB, and Advanced Sandbox, reducing data breach risk and improving threat detection and response times.
• Handled 4th-line escalation for technical issues, achieving a 50% reduction in resolution time for complex problems and improving overall user satisfaction by 20%.

Ipswich, England, United Kingdom

• As a cloud engineering team leader, I translated strategic visions into practical, cloud-based solutions within ISG’s digital transformation framework. My hands-on experience in Azure cloud technologies enabled me to.
• Led the migration to Azure, successfully transferring 300 VMs and 500 terabytes of unstructured data, resulting in a 30% reduction in operational costs and a 25% improvement in system performance.
• Deployed Checkpoint Cluster into Azure and Project Site DC, enabling shared management of security policies, resulting in a 45% increase in management efficiency and a 30% reduction in downtime.
• Led the global SD-WAN deployment to over 50 sites worldwide, executed out of hours with zero downtime, resulting in a 40% improvement in network performance and a 30% reduction in operational costs.

Ipswich, England, United Kingdom

• As a Principal Technical Specialist, I managed ISG’s IT infrastructure, overseeing network performance, conducting root cause analyses, and configuring network devices. I performed critical maintenance activities.
• Replaced Cisco switches and wireless networks with Meraki in 30 UK offices within 12 months and under budget, boosting network efficiency and reliability.
• Successfully deployed Zscaler ZIA to all ISG employees, significantly enhancing security and productivity across the organisation.
• Deployed ZPA to 5000+ employees in two weeks, ensuring secure application access during the COVID pandemic.
• Deployed ZDX to all employees, enabling the IT service desk to resolve 40% of tickets preemptively, enhancing efficiency and user satisfaction.

Ipswich, England, United Kingdom

As the Principal IT Designer I am responsible for the creation, maintenance and management of IT architecture models and their lower level components. I am also required to interpret, use and apply information contained within IT architecture to inform a range of business improvement activities, particularly those involved in the design, development.

Ipswich, England, United Kingdom

• I was responsible for managing the IT Infrastructure Team to ensure the stable operation of ISG’s IT infrastructure. This includes developing, maintaining, supporting, and optimising key functional areas, particularly.
• Provide technical leadership to optimise the performance of IT infrastructure.
• Ensures operational issues are identified, recorded, monitored, and resolved.
• Provides appropriate status and reports to specialists, users, and managers.
• Aligns all operations procedures to service expectations, security requirements and other quality
• Ensures that operational procedures and documentation are fit for purpose and kept up to date.

Ipswich, Suffolk

Solutions Architect / 3rd Line Team Leader and Lead Technical resource for the following projects:VBLOCK(VMware/Cisco UCS/EMC VNX) Installation and Systems Migration Active Directory Migration (4,000 users) ICT Systems Merger (Websense, Sophos, SCCM, MS UAG) Microsoft Lync Deployment and Migration (2000 users) Build Cisco UCS Blades to Host new Exchange.

Ipswich, Suffolk

Solutions Architect / 3rd Line Team Leader and Lead Technical resource for the following projects:Key Achievements:Design and implemented new Hospital Network (CISCO)Design and implemented new Cisco Unified Communication System (4000+ Handsets, 15 Sites)Design and Implemented new VMware Cluster and HP EVA Storage ArrayDesign and implemented Sophos.

Ipswich, United Kingdom

3rd Line Support Engineer and Technical Resource for the following Projects:Key Achievements:- Active Directory 2K3 implementation and Migration from NT4- Exchange 2K3 Implementation and migration from 5.5 - Hub and Spoke Point to Point Wireless Network (WiMax)

Great Yarmouth

Key Achievements:- Create New Corporate Network - Migrate Clinical System to new HPUX Server / Informix Database Migration

Post Graduate Diploma, Computer Science

Bsc, Electronic Engineering