John P. Email & Phone Number

Richmond, Va, Us

Richmond, Virginia Area

PMO for NextGen high-speed currency processing program. Delivering the next generation strategy and currency processing machines for the Federal Reserve system.Maintaining confidence in U.S. Currency: http://www.frbsf.org/cash/

Richmond, Virginia Area

Scrum Master and Agile Coach

Richmond, Virginia Area

2014 to ‘15 - Lead Scrum Master for Enterprise Data Services Customer Data Integration teams. Scrum master for three delivery teams and provide oversight for three scrum masters leading 9 other teams. Team Scrum Master on multiple Agile Release Trains using Scaled Agile Framework.2012 to ‘13 - Lead Scrum Master for a $10 million effort to integrate the acquired HSBC business into Capital One data warehouses. Drove delivery, and team organizational troubleshooting. Supervised 5 Scrum Masters and 90+ resources in a matrix environment. Managed the integration of acquired personnel into Capital One project and delivery processes.2012 – Partnered with technology director to stand-up Enterprise Customer technical teams to manage customer account matching to facilitate having a 360 degree view of the customer relationship.2010 to ‘12 - Scrum Master / Project Manager on the Bank Data Warehouse Program, and member of the program management office. Responsible for full project life cycle to implement several subject areas while leading two teams of 35 people. Led the data warehouse implementation of several subjects including customer account, credit scoring, and reference data management process. Participated in systems conversion from Chevy Chase bank to Capital One Bank.

Chester, Va

Northrop Grumman and Virginia Information Technology Agency (VITA) undertook an enterprise-level IT transformation and outsourcing program impacting 70,000 users at 2,000 locations. Services being transformed are: Data center operations, email migration, centralized MPLS network operations, personal computer refresh, VoIP telephony system deployment, operations and support outsourcing.In the position of Process Improvement Project Manager I have had the opportunity to work on enterprise-level processes and systems to drive efficiency and consistency into the IT organization. • Project Manager for electronic service catalog to deploy a web based website to enable authorized users to request standard IT services from Northrop Grumman.• Deployment manager for automated IT asset inventory monitoring system that watches the environment to find changes to IT assets and compliance with Change Management processes. The system uses CiscoWorks, Active Directory, Altiris agents, and HP Service Center monitor IP based assets.• Program liaison for the Northrop Grumman Service Request Management team which is developing asset management and invoicing systems for the NG/VITA program.• Designed, documented, and deployed HP Service Center Request Management Module in support of Install / Move / Add / Change (IMAC) processes. The process and tools serve 70,000 users supported by 850 service technicians. • Team lead for asset inventory quality improvement Tiger Team focusing on sources of inventory changes by transformation and service delivery teams. Asset inventory accuracy has been designated as a business critical item for Northrop and VITA because it is a key driver for customer invoicing.

Richmond, Va

Project Manager for My Phone, My way 9,000-phone Cisco Voice over IP telephone system implementation and support outsourcing project (migration from Nortel PBXs). Capital One’s VoIP project won a top ten finish on Info World’s best IT projects for 2007. Project had an implementation budget of $3.2 million and follow-on $20 million 5-year outsource contract. Led architectural compliance approval effort, network readiness assessment and upgrades, deployment plan design, user experience / communications, and roll-out testing effort. I was heavily involved with the RFP and selection process partnering with functional management and corporate procurement.

Glen Allen, Va

Xperts is a software firm with $6 million in annual revenue and a technical staff of fifteen people. The primary products offered are; web based case management software for the K through 12 special education market, and Medicaid claims management software. -Directly managed Lake Washington School District implementation (Washington State market penetration), and developed a new deployment model. This project achieved unprecedented levels of customer satisfaction and a gross profit margin of 52% while reducing the project schedule by two months. Previous customer deployment projects were loss leaders that rarely met original schedule commitments.-Responsible for all project management and product delivery/processes for the products line of business activities.-Responsible for development of unified scheduling a workload process to maximize utilization and minimize resource conflicts.

Glen Allen, Va

Responsible for the full project life cycle planning and execution from initiation to close (Scope, requirements, technical design, training and implementation plan, testing plan, migration to support plan, budgets and scheduling). Responsible for compliance with corporate project management policies and procedures.Project Manager for multiple projects including: • Teradata data warehouse migration; • Essbase conversions and upgrades for Finance and HR; • Managed components of business continuity / disaster recover exercise; • DNS re-architecture; web server development platform deployment; • Enterprise implementation of Open Text’s LiveLink web based document management system; • Development of corporate security case management system; • Building decommission and removal of IT infrastructure, • Redesigned and deployed updated MPLS network switches and phone tie-line system for Richmond area offices in support of real-estate re-alignment..

Richmond, Va

Project Manager responsible for company-wide JDEdwards ERP implementation for Payroll and Human Resources modules (2,000 salary employees and 3,000 hourly employees). Activities included project planning, organizational change management, training, and coordination of approximately 15 team members at 11 locations. Functional departments included in project implementation were Information Systems, Accounting, Human Resources, and Payroll.Responsible for enterprise-wide virus protection system project. The system was designed to manage virus protection on approximately 1500 PCs and 100 NT servers.General NT system administration and hardware trouble-shooting (40 sites, 1800 users, and 2,350 networked devices). Responsible for root-cause-analysis of system problems and remediation procedures deployment.

Rome, Ga

•Successfully redesigned and upgraded the school’s IT infrastructure. •Responsible for the redesign and management of the campus primary computer lab achieving unprecedented levels of usability and stability.•Managed user support for the school of business.•Supervised fifteen support technicians.

Fort Bragg, North Carolina

Sergeant in Charge of FM Radio Communications for 1st Battalion, 39th FA, Airborne, United States Army. (Started as Private E1 then promoted to Sergeant E5)•Responsible for the operations of the Battalion Forward Operations Center (BFOC). The BFOC controlled battalion operations during rapid deployments and alerts.•Supervised three paratroopers in the operation and maintenance of 35 encrypted tactical radios, and two HUMMV vehicles.•Army Commendation Metal, Graduate US Army Airborne School.

Master Of Science

Bachelor Of Science