• Managed a Discord server with 14,000+ members, increasing user engagement by over 600%.• Administered company social media accounts with over 65,000 combined followers.• Designed engaging digital assets using Adobe Photoshop.• Conducted A/B testing and data analysis to optimize content performance.• Monitored user comments and moderated activity on several platforms including Discord, Reddit, Instagram, X, TikTok, Facebook, and Twitch, swiftly resolving conflicts and implementing new moderation policies.• Led a cross-functional team of five in day-to-day and big picture tasks.• Partnered with major brands like Sanrio and eBay, successfully launching exclusive product releases.• Managed communications between the company and retail partners, driving B2B relationships and supporting strategic brand initiatives.• Provided customer support in conjunction with the customer support department.• Researched and observed digital media landscape to stay current with platform algorithms and trending content.• Assisted online community members with day-to-day questions and issues.• Coordinated with staff across several departments to refine brand strategy, resulting in a cohesive brand presence across platforms and improving workflow efficiency.• Structured online platforms to best accommodate users and staff members.• Led events and performed back end technical work to keep events running smoothly in a live setting.• Traveled around the country to assist in running convention booths to expand brand awareness.

• Served as second-in-command to an organization of over 1,000 workers.• Directed 5 committees, ensuring successful completion of all projects.• Participated in negotiations to create international contracts.• Facilitated ongoing communication with executive board members to ensure alignment on strategic direction and project progress.• Provided stage and technical setup and breakdown for live events and films.• Installed speakers, sound boards, LED panels, electrical wiring, and cable setups to deliver audio/visual presentations.• Collaborated to plan and implement lighting installations.• Operated a plethora of top-of-the-line technical equipment including video cameras and spotlights.• Led crews upwards of several dozen workers at a time.• Remained onsite during shows and responded promptly to technical issues, changeovers, and client requests.• Coordinated work across committees to keep teams on track with the organization's goals.

• Executed multi-platform social media campaigns, increasing audience engagement and brand visibility.• Devised digital media strategies to optimize reach and engagement with content.• Developed visual assets and copywriting for content.• Reviewed performance of content by capturing and assessing analytics.• Moderated content across multiple platforms, ensuring brand safety and community standards.• Built a backlog of evergreen content.• Led team of moderation staff and delegated tasks.• Hosted events to boost community engagement.• Coordinated advertising campaigns across social media platforms to boost community membership by over 1100%

• Live broadcasted to an audience of 200-300 concurrent viewers/13,000+ followers.• Designed still and animated graphics for live video and social media.• Managed advertising campaigns.• Produced content for and managed several social media accounts.• Wrote and edited video scripts.• Produced and edited video content.• Continually researched SEO tactics to take advantage of recommendation algorithms.• Upheld company standards and demonstrated brand safety as a verified member of the platform and brand ambassador.• Networked with the largest organizations of livestreamers.• Built and maintained strong relationships with sponsors, executing co-branded campaigns.• Beta tested and provided feedback to video game developers to assist in the development of their games.• Attended meetings with executives in the video game industry to discuss ideas and developments.• Fund-raised for charities including St. Jude Children's Research Hospital and Extra Life.• Ranked within the top 0.1% of broadcasters on the platform in 2019 in terms of factors such as viewership and follower growth.

• Collaborated with clients to define the creative concept, style, and goals of the event, ensuring alignment with brand objectives and audience engagement.• Developed comprehensive event timelines, production schedules, and managed all logistics from pre-production to on-site execution, ensuring seamless transitions between event phases.• Managed setup and breakdown of equipment before and after performances.• Resolved technical issues on-site during live events, troubleshooting under pressure and ensuring uninterrupted event flow.

• Oversaw the development, implementation, and evaluation of organizational programs, ensuring alignment with strategic goals and mission.• Led the design and execution of new programs, initiatives, and services• Managed and mentored program staff, including recruitment, training, and performance evaluation, to ensure high levels of motivation, productivity, and collaboration.• Developed and managed program budgets, monitored expenditures, and allocated resources effectively to ensure financial sustainability and cost efficiency.• Prepared and presented regular reports on program performance, including progress updates, outcomes, and financial status, to executive leadership.• Coordinated program marketing and outreach efforts to raise awareness, attract participants, and promote program success through various communication channels.• Researched and identified funding opportunities, wrote grant proposals, and worked with fundraising teams to secure financial support for programs.