John Crocker Email & Phone Number

El Segundo, California

El Segundo, California

Greater Los Angeles Area

• Developed and actively manage performance metrics to evaluate all parts of revenue cycle. This includes measuring authorization/verifications rates, charge review errors, and overall biller performance.
• Created new system of working AR to help team work more efficiently. Helped to increase collections at a faster rate than revenue growth.
• Performed ad-hoc analyses to find current weaknesses in revenue cycle process and areas with biggest opportunity for growth.
• Helped develop processes to increase in-clinic collections.
• Designed and disseminated various Excel templates to assist teammates in helping to increase efficiency in daily duties.

Greater Los Angeles Area

• Responsibilities:
• In charge of creating and evaluating potential physician compensation models to increase productivity and revenue.
• Apply mathematical models and statistical techniques to analyze large amounts of data, and prepare reports and presentations of their results.
• Coordinate system development as subject matter expert for company’s Electronic Medical Record system.
• Create daily dashboards to monitor physician production and clinic performance in order to improve the patient experience.Accomplishments:
• Helped recover reimbursements by creating company’s physician and optical budget.

Greater Los Angeles Area

• Tracked and analyzed game statistics and identified key trends for on-air talent.
• Entered sports data quickly and accurately and verified the results of my own work in a high-pressure environment; performed with a consistently high attention to detail.

Greater Los Angeles Area

• Reviewed and analyzed policy cancellations to ensure timely processing.
• Maintained and organized client database using Microsoft Excel.
• Assessed cancellation process to determine validity of moving to paperless processing and presented recommendation based on findings.