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Ecommerce expert with over 23 years’ experience in Ecommerce and more than 30 years’ experience in Retail and Business Management for brands such as AXA PPP Healthcare, John Lewis and Avis. Built and led teams of over fifty people that have developed and delivered multi-country, multi-channel systems and marketing programs encompassing systems development, business change and digital transformation.Confident, self-motivated and people-oriented leader with proven commercial ability, entrepreneurial flair and an ability to take an innovative approach to Ecommerce & multi-channel businesses of any size. Influential and creative with an ability to solve problems through lateral thinking, honesty and integrity. Credible at all levels within an organisation with a rare ability to operate in creative, commercial and technical arenas, bridging the divide between business functions. Accomplished at delivering solutions to business issues and problems through tangible technical and business strategies. Excellent at influencing, inter-personal, people management and communication skills.
Feather & Black
View- Website:
- featherandblack.com
- Employees:
- 33
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Ecommerce And Marketing ManagerFeather & BlackPenn, Gb
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Ecommerce DirectorWm Retail Limited May 2018 - PresentWM Retail is a small organization that provides complete outsourced Ecommerce systems and services to small independent manufacturers and retailers. Offering complete management, build of ecommerce platforms to organisations that do not have the relevant capability or bandwidth internally, acting as the retailer for all online transactions, management of ecommerce platform and associated content and merchandising, customer service and where required, marketing services.
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ConsultantJ60 Limited 2001 - PresentBuckinghamshireJ60 provides business, strategy, digital transformation, ecommerce, customer service and operational consultancy to online and traditional businesses. -
Ecommerce Director Axa Retail - Axa Active+Axa Ppp Healthcare Aug 2013 - Aug 2017UkOverall management and responsibility for a business division within AXA PPP healthcare, providing a retail Ecommerce platform offering health and wellbeing products and services to AXA PPP members to drive customer acquisition, retention and loyalty. Ecommerce platform build and management included circa 30 dropship vendorsand Puregym integration. -
Ecommerce DirectorChuckle Monster Gift Company Limited Jun 2012 - Mar 2013- Management of online digital marketing strategy including SEO, PPC, direct mail and social strategy- Operational website management with day to day execution of merchandising, marketing & development- Development of functional roadmap tied to marketing and sales plan- Management of all third party partners for branding, design, website development & marketing
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Operations And Ecommerce Director (Interim)Redbox Digital Oct 2011 - Feb 2012London, United Kingdom• Management of ecommerce delivery, development and design• Provided digital leadership around clients requirements offering strategic advice, ideas generation and best practice guidance• Managed and mentored the development and design teams consisting of 12 people• Led innovation, architecture, user experience, customer interaction and design processes across multiple clients• Formulated and established a robust commercial growth and efficiency strategy -
Principal Ecommerce Consultant (Contract)Cognifide Apr 2011 - Jul 2011Farringdon, London• Developed new ecommerce strategy• Consultant to Skype on new global ecommerce strategy• Conducted workshops with Chivas.com in ecommerce and global content strategy -
Ecommerce & Operations Director (Board)Digivate May 2008 - Mar 2011London, United Kingdom• Devised new client focussed ecommerce and marketing platform strategy • Direct management and responsibility for client services, project management, development and user experience teams• Commercial responsibility for new build, site development and strategic partner revenues• Managed supplier and service provision for hosting and cloud services -
Director Of Emea B2C, B2B, Ecommerce & Customer Contact SystemsAvis Europe Plc Nov 2005 - Feb 2008BracknellCreated and implemented new business driven IT strategy for sales channels across 169 countries. Managed departmental P&L and development budget of over £6 million per annum. Responsibility for all systems functionality - online B2C & B2B, travel agents, car pick up & return, call centre and third party services. -
Head Of Web Development & EcommerceJohn Lewis Jan 2001 - Oct 2005London, United Kingdom• Architected, planned, developed and launched John Lewis website in nine months• Responsibility for website design, functional specifications and development strategy for all John Lewis websites • Migrated four externally managed websites in-house, reducing costs by over £120,000 per annum• Re-designed checkout processes during 2003, increasing conversion to 94%, delivering incremental sales in excess of £1m per annum• Created and managed new photographic studio reducing production costs resulting in a multi-million pound cost saving• Completed a total rebuild of the johnlewis.com website and content management systems during 2004, making it the market leader -
Vp CommercialBuy.Com Sep 1999 - Jan 2001London, United Kingdom• Created web merchandising and buying division; managed this to increase range from 10,000 to 35,000 products• Secured over £100,000 vendor marketing support for the buy.com launch• Worked with USA team on requirements and deliverables to launch buy.com in the UK, with £8m turnover in year one • Completed BBC Radio campaign as an industry specialist during six weeks of broadcast interviews• Following acquisition by John Lewis, led and managed successful transition of over 100 buy.com employees into the John Lewis Partnership
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Business Development DirectorCpm Marketstar Feb 1999 - Sep 1999Thame, Buckinghamshire• Implemented a new joint venture between the CPM International, part of the Omnicom group and Marketstar USA• Developed marketing launch strategy
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Category ManagerComet Mar 1998 - Feb 1999Chorleywood• Developed SME and consumer PC build strategy; managed sourcing and negotiation of all component purchasing• Negotiated new and reviewed existing supplier contracts• Secured £150,000 vendor funding from Intel for local education project -
BuyerStaples Aug 1993 - Mar 1998High Wycombe• Sourced innovative PC range for Staples UK, increasing sales by 400%• Devised and implemented software promotions, resulting in category sales exceeding target by over £1 million• Achieved 370% increase in software category sales through successful national promotions and vendor funding of over £250,000• Recruited team for a new 20,000 square foot store -
Retail ManagerMertec 1985 - 1991Day to day management of retail operation including all product sourcing & marketing
John Phipps Skills
Frequently Asked Questions about John Phipps
What company does John Phipps work for?
John Phipps works for Feather & Black
What is John Phipps's role at the current company?
John Phipps's current role is Ecommerce and Marketing Manager.
What is John Phipps's email address?
John Phipps's email address is jo****@****j60.com
What skills is John Phipps known for?
John Phipps has skills like E Commerce, Digital Marketing, Strategy, User Experience, Management, It Strategy, Business Strategy, Seo, Digital Strategy, Cms, Ppc, Business Development.
Who are John Phipps's colleagues?
John Phipps's colleagues are Anita Katai, Dan Wilkins, Suzanne Mcdonald, Peter Marsh, Colin Woolterton-Bardwell.
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A Highly Accomplished And Skilled Addiction Recovery Facilitator Delivering Person Centred Care From Crisis To Ongoing Support, Specialising In Drug & Alcohol Support.Greater Guildford Area, United Kingdom -
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