John Long Email and Phone Number
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Throughout my career, I have built a solid track record of managing and developing IT teams and providing services for clients in both the public and private sector. Whether it is leading projects for presales engineering processes or post sales delivery, my expertise as a project manager have led to profitability and growth for the organization. When faced with these tasks, I have seamlessly designed and implemented solutions that led to achieving the goals set before me.I bring an extensive background and experience to successfully providing a company with data center solutions, productive service delivery models through utilizing a range of project management methodologies. Additionally, through developing and training my teams, and collaborating across multidisciplinary teams, I have advanced customer offerings and solutions on behalf of the company. My technical expertise includes EMC, NetApp, Nimble and Pure Storage, Cisco and HP services, VMWare, and Virtualization. I have demonstrated tremendous success in executing business objectives that reached profitability quickly and exceeded expectations. With my technical skills, project management knowledge, and leadership experience, I bring the ability to maximize opportunities to any company. Contact me to have your company benefit from my experience and abilities.
Catapult Solutions Group
View- Website:
- catapultsg.com
- Employees:
- 144
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Engagement ManagerCatapult Solutions Group Dec 2020 - PresentAtlanta, Georgia, United StatesAlign with Sales to identify, qualify and ensure projects are relevant, accurately estimated and prioritized during the proposal phase. Manage all stages of the Service Solutions Delivery Cycle, related to partner engagements. Identify opportunities with customers and internal teams to optimize engagement profitability. Draft Statements of Work, and develop Level of Effort Estimates and other project documentation. Propose service solution recommendations and serve as the key point of contact for each owned opportunity as well as the escalation point for customer matters. Technical Program and Project Management for high-visibility projects, and direct leadership of delivery teams.
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Vice-President, Program And Technical ServicesNorwin Technologies Feb 2016 - Sep 2018Atlanta, GaUtilizing my expertise, I expanded the technical capabilities of Norwin Technologies through the management of solutions delivery practices where I grew the department to a staff of over 15 engineers. Ultimately, this increased customer satisfaction by more than 30%. Also as Vice-President of Program and Technical Services, I was responsible for overseeing all aspects of post-sales, management of cross-functional teams in for projects, technical delivery engineers, and data center solutions tasks. The following are highlights from my contributions to the company…• Facilitated the design of pre-sales architecture for technical solutions and preparing customer statements of over $500K per month. • Spearheaded the development and implementation of key technical solutions that produced significant increases in quarterly revenue from $75K to over $1.6 million for the company portfolio. -
Services Operations ManagerDimension Data Jul 2014 - Feb 2016Greater Atlanta AreaAs the Services Operations Manager, I provided leadership to the organization through the management of specialized data center solutions and for the delivery team, thus producing substantial financial results for the organization. Through my work to demonstrate and promote exceptional customer service standards, I led the company to achieve a 15-point increase their average Net Promoter Score.A key accomplishment from this tenure includes…• Enhanced productivity for the company that increased annual contributed income by $1.5 million by streamlining operational processes and personnel roles. -
Senior Delivery ManagerEmc Jul 2000 - Feb 2014Atlanta, Ga & Mclean, VaI began my career with EMC Corporation as a Backup and Recovery Practice Manager. During my time in that role, I leveraged by knowledge and leadership to build backup and restore related services that reached over $1 million in sales each quarter within my first year. I provided expertise in presales consulting, architecture design, project estimations, and pricing for current and new clients. I was promoted to Senior Solutions Architect after two years. In this role, I was awarded EMC’s Platinum Player award multiple times for outstanding service standards towards company goals.In 2005, I was advanced to Senior Delivery Manager. Achievements during this tenure include…• Transitioned the Federal Division from a district model to a practice model, which increased the average utilization of each engineer by 25%.• Employed Six Sigma methodologies which were adopted companywide, and standardized customer project pricing to increase consistency and boosted bet profits by 10%.• Implemented customer data center solutions for high profile clients and agencies, including the Executive Office of the President, United States Treasury, the Internal Revenue Service, Caterpillar, AT&T, and Home Depot. -
Vice-President Of Information TechnologyCdc Fcu May 1999 - Mar 2000Atlanta, GaAs Vice-President of Information Technology, I directed IT staff that consisted of software developers, computer analysts, data entry operations, and system administrators to support the daily operations of the company data center. Key achievements in this role include…• Maintained critical IT systems to ensure regulatory compliance through careful monitoring for optimal performance.• Demonstrated leadership through developing process improvements that significantly reduced annual operating expenses by $700K per year for the IT department. -
Director Of Technical OperationsBellsouth Telecommunications Jul 1995 - May 1999Atlanta, Ga & New Orleans, LaAs Director of Technical Operations, I directed all IT-related activities associated in the startup of a new corporate venture into 100% digital wireless cable television and managed the day-to-day operations of cable television head-ends / data processing centers in Atlanta, GA and New Orleans, LA.
John Long Skills
John Long Education Details
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Computer Information Systems
Frequently Asked Questions about John Long
What company does John Long work for?
John Long works for Catapult Solutions Group
What is John Long's role at the current company?
John Long's current role is Engagement Manager at Catapult Solutions Group.
What is John Long's email address?
John Long's email address is jl****@****ies.com
What is John Long's direct phone number?
John Long's direct phone number is +167864*****
What schools did John Long attend?
John Long attended Georgia State University.
What skills is John Long known for?
John Long has skills like Pre Sales, Storage Area Networks, Data Center, Unix, Storage, Hardware, It Operations, Storage Virtualization, Management, Business Continuity, Virtualization, Six Sigma.
Who are John Long's colleagues?
John Long's colleagues are Dodie Hollenbach, Luis Ramirez, Armando Blanco, Milku Mok, Krystyna Bekhvandi, Jane Gorlacheva, Mike Wallace.
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