Senior Customer Success Manager
Current
Jan 2024 - Present
AeroLeads people directory · profile
John Presson Email & Phone Number
Senior Customer Success Manager
at
Forcepoint
1 work email found
@forcepoint.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Manager
Location
Cardiff-by-the-Sea, California, United States
Who is John Presson? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
John Presson is listed as Senior Customer Success Manager at Forcepoint, based in Cardiff-by-the-Sea, California, United States. AeroLeads shows a work email signal at forcepoint.com and a matched LinkedIn profile for John Presson.
John Presson previously worked as Senior Technical Account Manager at Forcepoint and Technical Account Manager at Forcepoint, Llc (Formerly Raytheon|Websense). John Presson holds Bachelor Of Science (B.S.), Information Technology from National University.
Company email context
Email format at Forcepoint
This section adds company-level context without repeating John Presson's masked contact details.
{first_initial}{last}@forcepoint.com
86% confidence
AeroLeads found 1 current-domain work email signal for John Presson. Compare company email patterns before reaching out.
Profile bio
About John Presson
John Presson is a Senior Customer Success Manager at Forcepoint. He possess expertise in network security, data security, saas, ccna, mcsa and 14 more skills.
Listed skills include Network Security, Data Security, Saas, Ccna, and 15 others.
Current workplace
John Presson's current company
Company context helps verify the profile and gives searchers a useful next step.
6 roles · 25 years
John Presson work experience
A career timeline built from the work history available for this profile.
Senior Technical Account Manager
Technical Account Manager
- The Enterprise level Technical Account Manager goal is to ensure customer success, focusing both on reactive support and proactive services to enable the customer to successfully deploy their Websense solution set and.
- Builds and grows relationships with both Technical staff and Sr. Management from the customer team.
- Collaborates with Engineering and QA teams in Websense to validate Deployment architectures and Sizing parameters.
- Conducts at a minimum a weekly call with each of their accounts and provides the customer team a status update.
- Performs a quarterly review of the account with Sr. Management staff of the customer team.
- Owns, drives and tracks Hot Customer escalations, including partnering with the CritSit, Sustaining Engineering, Product Management teams.
Mar 2011 - Jun 2019
Technical Support Specialist
Answer basic and complex telephone or written inquiries from customers regarding Websense and select third-party products, analyze software and system configurations to identify and diagnose customer-reported issues and recommend corrective actions. Maintain records of customer contact to track customer history and report recurring problems to software.
Nov 2007 - Mar 2011
Site Support Technician Iii
Responsible for the complete health and maintenance of desktops, laptops, local area network (LAN) and ensured customer connectivity to the network backbone. Duties included installation, repair and preventative maintenance of personal computer and related systems, day-to-day technical support to employees for network infrastructure and internal desktop.
2001 - 2007
~6 yrs
Data Processing Technician/Radioman First Class (Esws)
The Information Systems Technician (previously the Data Processing Technician) operates and maintains the Navy's global satellite telecommunications systems, mainframe computers, local and wide area networks, and micro-computer systems used in the fleet. Administrative support is also provided with the operation of automated equipment that keeps records of.
Jan 1989 - Jul 1999
3 education records
John Presson education
Bachelor Of Science (B.S.), Information Technology
Education record
Education record
FAQ
Frequently asked questions about John Presson
Quick answers generated from the profile data available on this page.
What company does John Presson work for?
John Presson works for Forcepoint.
What is John Presson's role at Forcepoint?
John Presson is listed as Senior Customer Success Manager at Forcepoint.
What is John Presson's email address?
AeroLeads has found 1 work email signal at @forcepoint.com for John Presson at Forcepoint.
Where is John Presson based?
John Presson is based in Cardiff-by-the-Sea, California, United States while working with Forcepoint.
What companies has John Presson worked for?
John Presson has worked for Forcepoint, Forcepoint, Llc (Formerly Raytheon|Websense), Websense, Saic, and Us Navy.
How can I contact John Presson?
You can use AeroLeads to view verified contact signals for John Presson at Forcepoint, including work email, phone, and LinkedIn data when available.
What schools did John Presson attend?
John Presson holds Bachelor Of Science (B.S.), Information Technology from National University.
What skills is John Presson known for?
John Presson is listed with skills including Network Security, Data Security, Saas, Ccna, Mcsa, It Management, Network Architecture, and Cloud Security.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the John Presson you were looking for.
John Presson
6 email domains
John Presson, M.S., PHR
2 email domains
John Presson, aPHR
2 email domains
John E. Presson
2 email domains