John Weber Email & Phone Number

International

• Provide consulting services to clients including State of Rhode Island, Hexagon Metrology, Welch’s, AT Cross, Essex Technology, Turning Point Systems, LGW and Agilysys.
• Delivers pre-sales presentations and solution demonstrations, provides technical and functional expertise throughout pre-sales process in collaboration with sales and professional services teams.
• Identifies, qualifies and documents clients’ business and functional requirements to effectively present solutions, identifying solution gaps and communicating with product management.
• Responds to RFI / RFP / client queries and develop new business opportunities and interface with product management, professional services, support and development organizations.
• Keeps current through continuous awareness of industry trends, drivers and regulatory initiatives.
• Maintains a thorough understanding of competitive offerings and differentiators in the market; keep abreast of industry thoughts and initiatives through monitoring trade and industry journals.

Remote

• Virtual IT Team member supporting multiple large service industry clients.
• Enabled clients to maximize productivity and efficiency while minimizing their on-site footprint by performing IBM iSeries admin duties, daily system monitoring, verifying the integrity of all associated hardware and.
• Acted as a liaison between clients and IBM and other support teams when system issues could not be resolved remotely.
• Managed and monitored Hosted systems located in COLO (remote data center) facilities. Worked with COLO facility staff to resolve hardware and OS related issues and using Hosting facilities’ ticketing and problem.
• Remotely oversaw and performed OS and PTF updates for hosted and VIT clients.
• Upgraded planning and project management for both Hosted/Remote and on-site clients by assessing customer requirements and devising plans around goals, existing architecture, budgets and schedules.

International

• Provided technical expertise for onsite project planning, sales support, installations, upgrades and maintenance.
• Led several enterprise projects for Fortune 500 companies located in US, including the federal government and Europe; liaise with external contractors working remotely throughout US/Europe. Collaborated with other IBM.
• Sourced new clients and business opportunities, maintaining relationships and built strong rapport with current clients.
• Assessed customer requirements and devised plan around goals, existing architecture and budgets, negotiating with vendors for parts, systems, services, etc.
• Traveled to various client sites domestically and internationally for specified on-site technical assessments and support.
• Performed full project lifecycles including initial planning, design, assembly, installation, configuration, testing, and implementation.

Rhode Island, South Eastern Massachusetts

• Responsible for onsite installation, maintenance and repair of IBM and multi-vendor systems and components.
• Installed, upgraded, and repaired specialized equipment for IBM customers, specializing in AS400, iSeries, HMC and midrange peripherals (i.e. tape drives, libraries and external storage)
• Managed expansive territory consisting of 100 accounts across Southeastern/Metro West Massachusetts, Rhode Island and Connecticut, developing long term professional relationships with several clients