John Quattrocchi Email & Phone Number

Remote

Providing technical support, training and quality assurance for consumer-level Ninebot products in North America.

Greater Seattle Area

Co-owner of content project management company. Deliverables produced and facilitated by staff include learning modules, user manuals, how-to guides, getting-started training, and similar marketing and collateral content types. Clients include Pearson Digital Learning, Kemp Technologies, Active Learning Technologies and University of California, Davis. Exemplary record for outsourcing subcontractors, individual front-line contributing when necessary, and resource management, as well as scoping projects and providing status updates to customers. Business development focus and front-line response implementation to customer requests for proposal and requests for information. Budgeting, sales, and international focus.

Kent, Wa

Seattle Bike Supply and Raleigh America merged to become Accell North America in 2014. Manage and coordinate all activities and personnel engaged in the forecasting and procurement of $20m Parts and Accessories business. Oversee 7 team members in 2 departments. Oversee top level fiscal and budget plans. Manage vendor and sku selection. Oversee selection and development of proprietary products. Manage vendor relations, terms and conditions. Manage multiple pricing programs and price files. Maintain optimal inventory levels, fill rates, and profit margins. Coordinate efforts with other department leaders to achieve company objectives. Maintain item master info including landed costs, margins. Manage forecasting system with input from multiple sales channel and industry statistics. Supervise production manager.• Led team thru second IT system migration and a company merger with project management processes• Improved inventory availability by 18% by training team to use 3rd party forecasting tool• Reduced inter-DC product transfers by 75% by redefining procurement & forecast strategy• Reduced overstock purchases by 30% by analyzing demand vs. MOQ• Delivered largest-ever annual P&A catalog using content database system• Reduced cross-dock shipping 50% by improving forecasts at each DC• Improved supplier relations with clear communication of company strategy• Maximized in-house production of wheels by restructuring department and planning better product selection

Kent, Wa

Supervised staff of 11 in 3 departments. Developed and maintained processes for achieving company strategy. Develop & maintain PO process. Ensured detailed data integrity at the sku level to feed ERP & WMS systems. Coordinated purchasing, sales and marketing teams to develop printed catalog & B2B site. Coordinated with other divisions on sales programs, product launches & promotions. Managed communication between staff and other departments to ensure process flow. Continually evaluated procedures, practices, and developed plans and procedures for improvement. Traveled domestically and overseas for trade shows and meetings.• Increased content available for print and web by training a dedicated content coordinator• Restructured team for better use of strengths, result, method• Led team thru IT system migration• Increased productivity by identifying procedural bottlenecks and defining better methods• Earned Certificate in Project Management, University of Washington, 2012

Kent, Wa

Developed complete bicycles, aftermarket parts & accessories for multiple brands sold thru specialty retailers. Negotiated with domestic and foreign manufacturers & suppliers. Created, validated and maintained digital content of thousands of items for use in print, websites and other media. Supervised the design, specification, graphics, and marketing direction for 5 private label brands. Visited Asian production facilities to inspect private label products. Sought and acquired new brands & product categories for distribution. Updated & revised existing brands & oversaw brand makeovers. Evaluated sourcing & pricing options. Built and maintained relationships with domestic and overseas vendors. Researched and ensured regulatory compliance. Project management. Quality control. Forecasting. Purchasing.• Revamped a complete line of over 30 models of bicycles & P&A with market research and company objectives resulting in 5% sales boost in 1st year• Increased international sales by 7% by presenting packages, incentives and training to overseas customers• Assisted in the design and launch of product that led to multiple Olympic medals

Kent, Wa

Reviewed and selected product mix. Maintained vendor relations. Created promotions with sales department. Trained sales staff on new product features and benefits. Maintained inventory, pricing, and margins for 4 regional warehouses. Coordinated vendor sales promotions with the sales department. Participated and contributed in the product design and selection committee processes.• Increased fill rates by 15% by detailed review of item selection• Eliminated 10% bottom performing items by establishing criteria• Created regular review cycles for product mix, vendor selection, ordering criteria

Kent, Wa

Responsible for creating, increasing and maintaining domestic and international accounts. Achieved $1.5m+ annual sales regularly. Managed and mentored a growing department of sales representatives, both experienced and inexperienced. Served on the product selection committee to determine new product directions. Ensure compliance with contract requirements and acceptable trade practices. Attended & represented SBS at annual trade shows.• Increased sales revenue by 25% by developing key accounts• Helped launch a new warehouse location by developing sales new territories• Top performer in Redline and Torker bicycles sales every year