Highly proficient technical infrastructure leader, focused on Infrastructure Operations (CCIE #19290, VMWare & ITIL 2011 certified) with substantial global experience & over 20 years’ industry experience, primarily in banking & finance as well as in the IT managed services, telecommunications & technology vendor sectors. I have undertaken various roles such as Global Head Network Operations, APAC Network Operations Manager, Pre-Sales Lead, Technical Design Architect, Network Engineer, Security Engineer, Technical Project Management.I have a proven track record of creating high performing teams, managing across globally dispersed locations & diverse cultures; the ability to master new technologies quickly and to a high degree of proficiency, able to articulate problems, designs & technologies in simple language to internal & external stakeholders to produce, present and deliver solutions. I have excellent interpersonal skills; I’m comfortable interacting with and influencing people up to C-Suite level, I’m team focused with a proven ability to motivate employees to maximize their potential as well as fostering and encouraging teamwork to ensure customer service is delivered. I am calm and thrive under pressure, with a demonstrated capability to handle major incidents proactively with strong communication skills aimed at conflict management and problem resolution.