John Prugh, Pmp Email & Phone Number

Cary, North Carolina, United States

Raleigh-Durham, North Carolina Area

Manage program providing Change Management support for Cisco Commerce platforms.

Falls Church, Va

As head of the Program Management Office, provided project management and program management support for Data Engineering/Data Management (DEDM) program for the Department of State, Bureau of Consular Affairs (CA). Managed team responsible for project management, business analysis, and technical writing. Led key infrastructure and software development projects.

Arlington, Va

• Successfully supported projects to migrate a legacy order processing system to a salesforce.com-based platform• Worked with business stakeholders to revamp business processes to maximize the potential of the new systems• Provided requirements gathering and analysis, design and development support, UAT support, and user training

Arlington, Va

• Managed team responsible for requirements management, testing, Configuration Management , trouble ticket management, project reporting, program and project status reporting, and process improvement• Requirements gathering and analysis for: Database reports, SOA services, and applications, Web services, Data exchange interfaces between Government agencies, Hardware implementations• Project planning and management functions: Creating project planning artifacts such as Project Charters, project management plans, project plans, tailoring plans, and Concept of Operations (ConOps) documentation; Creating Change Control Requests (CCRs) and seeing them through the SDLC process; Conducting Initial Impact Analysis (IIA) of new projects and determining LOE; Developing implementation plans for client’s Enterprise Change Management (ECM) process; Developing Use Cases; Soliciting user feedback from software demos and ensuring developers incorporate user-requested changes; Acting as liaison between business stakeholders and technical teams; Performing risk assessments and tracking risks throughout the project lifecycle• Coordinated documentation efforts including the creation of Standard Operating Procedures (SOPs), requirements, design, testing, end user and project management documentation such as charters and project management plans• Co-led SSCI’s process improvement working group, achieving SSCI’s successful CMMI rating

Andover, Ma

• Worked with major clients in the Property and Casualty Insurance industry to develop and maintain their rating database using Ratabase• Defined, analyzed, implemented and tested business rating requirements in Ratabase• Provided on-site knowledge transfer to clients• Mentored clients in Ratabase development, testing and maintenance methodologies