Designed, built and managed a multi-account AWS Cloud InfrastructureWorked with Enterprise Architecture Team to create Cloud Adoption StrategiesFocused on Business need, Brand Identity, Cost Modeling, and SecurityStrategy for Transformation Cloud Maturity Model / Cloud Center of ExcellenceCreated an open communication culture via sharing knowledge through Slack, wiki and GitAdvisor to Leadership on Cloud AdoptionEmpowered Application Teams to build Cloud Native and adopt a CI/CD Agile MethodologyCreated AWS Cloud Training and offered asynchronous, self-paced and in-person classesCreated Repeatable infrastructure - VPC, Subnets, IAM, Security Groups in TerraformCreated Security auditing from CloudTrail, AWS Config Rules and LambdaEvangelist for Cloud and regularly speak at engagements on behalf of our Cloud Team

Create secure and robust hosting solutions spanning all AWS services for King County Design and deploy scalable and resilient multi-VPC, multi-account infrastructure in the AWS environmentIncreased adoption of AWS at King County from 2 applications to over 40 complete or in progressWork directly with software development teams on designing applications for and moving current applications to the AWS CloudGIS Team, eGov Developers, Shared Services Team, Service Quality TeamCreate and host training sessions on the AWS Cloud for operations team and external customersWeekly Brown Bags, Intro Classes, Certification Training, Hack-a-thonsFacilitate all King County AWS cloud planning and decision pointsCreating a DevOps Culture at King County Cloudformation Templates and infrastructure as code Created scripts to automate management of AWS Billing and cost reduction Serverless architecture with S3 / Cloudfront / Elasticache

Cloud Support Engineer - Amazon Web ServicesProvides technical support and architects safe and robust cloud hosting solutions spanning all services for clients of Amazon Web Services (AWS)• Assists in migration of in-house server resource to AWS for high availability, fail-safe hosting to optimize cost and ease in management • Supports automation of application deployment in the cloud through LAMP, CHEF, Puppet, Cloudformation, Beanstalk• Advises clients on security best practices for cloud-based resources• Subject area expert in relational database services (MySQL, PostgreSQL, Redshift, MS SQL, and Oracle databases), storage services (Simple Storage Service, Glacier), application services (Simple Notification Service, Simple Queue Service, Elastic Transcoder, Cloud Search, Mobil Push, Simple Email Service), and backup solutions (Storage Gateway, Virtual Tape Library)• Provides consultation to the S3, SNS, SQS, Import/Export service development teams in troubleshooting bugs, diagnosing usability issues, and development of new features and training materials• Certified AWS Solutions Architect• Scripting support including powershell, bash, python• Troubleshooting complex cloud computing problems that span all AWS services (RDS, EC2, ELB, S3, R53, VPC, VPN/DX, EBS, IAM, SQS, SNS, Beanstalk, CloudFront, CloudFormation, OpsWorks, Cognito, Zocalo, Cloudtrail, CloudSearch)• Support Linux (Amazon AMI, Ubuntu, Redhat) and Windows Server• Support Developer code and AWS REST API interactions with Powershell, Javascript, PHP and .net/asp • Works directly with service teams, communicating challenges and helping to implement improvements to services at AWS• Developing documentation for training• Provides training and mentorship for new developer supports• Architecting backup solutions via Storage Gateway, S3, Glacier and 3rd party applications

Windows System Administrator IIIntensive/Enterprise, International Team

Evaluate and create support solutions for small and medium businessesOffer complete IT support on Windows Server 2003 and 2008 systemsSupport Windows XP, Vista and 7 in a Domain and Remote EnvironmentsLaptop, Desktop, Printer, Network Troubleshooting and SupportOn Site Support or remote desktop, telephone supportCreate proposals and assess company needsOutlook, Office, Adobe, Quicken, Shrink-wrap SoftwareProject management, website creation and managementNetwork support – installation and configuration, including Cisco devicesVirus/Spyware/Rootkit removal, Anti-virus Software Management, Symantec and McAfeeDisaster Recovery PlanningData backup and reclamation, NAS and SAN configuration

GambleWorks and Arbo’s.* Evaluate and create support solutions for small and medium businesses* Offer complete IT support on Windows Server 2003 and 2008 systems* Support Windows XP, Vista and 7 on client pc’s* On Site Support or remote* Create proposals and assess company needs* Project management* Network support – installation and configuration, including Cisco devices* Virus/Spyware/Rootkit removal* Disaster Recovery* Data backup and reclamation

Provided Server, Account, Exchange, Network and client support and maintenance for a Windows 2003 based Network of over 500 users.* Supported and maintained Citrix, Sonicwall, Backup Exec, Surf Control, McAfee Antivirus, FaxMaker, Cisco/Network Equipment, VPN, and Avaya Phone System* Analyzed requirements for new technology, presented recommendations and worked on multiple projects simultaneously* Designed and Implemented Group Policy and System Security* Experience with MMC, Powershell, Scripting, Remote Desktop, SQL Server, Schema Management, AS400, C#, Visual Basic.Database Administrator /SQL; with Cisco Switch and Router troubleshooting* Responsible for ticket escalations, inventory and technical training* Supported Windows Mobile Devices

Provided systems and network infrastructure support and analysis for an Oil and Gas manufacturerMaintained and Supported Active Directory, Exchange Server 2007, Citrix, DNS and DHCP in a Windows Server 2003 environmentManaged Group Policy, System Security, Inventory, Voice over IP Phone SystemWindows XP, Windows 2000 Support, Email – Outlook, Office 2003, Office 2000Installed and configured laptops and desktops, installed Cisco networking equipment and cabling/punch downsManaged Windows Terminal Server and remote applications, VPN connectivityHardware Installation

Supported a 1600 user environment, installed and configured workstationsManaged remote assets, configured Windows 2003 Servers, set up test lab environment, created unified Windows XP imageDesktop Support, Phone Support, Email Support – Customer Service FocusedWindows XP, Windows 2000, Office 2000, XP and 2003 SupportData Encryption for laptopsAsset and Ticket Management, Case Resolution and Tracking – JD Edwards, PrimusVPN Support, Remote ConnectivityManaged blackberry devices, hardware/software support, Printer/Network Support, Asset management

Provided technical support for a large school district, Upgraded computers to Windows XPInstalled computer labs (6) – 25 computers each, Windows XP Image Desktop Support, Windows XP, Windows 2000, Office 2000, Electronic Grade Book, Installed cabling and configured switchesAsset and Ticket Management, Case Resolution and TrackingProvided training and workshops to faculty on Office and Windows Applications

Provided technical support and network management for a 700 user environment, installed and upgraded Windows 2000 and Windows XP workstations* Managed video conference lab, managed palm pilots, created pc images, web page design

Provided technical support and network management for a 700 user environment Installed and upgraded Windows 2000 and Windows XP workstations Installed Computer Labs Created PC images for labs and workstations Installed Computers and PDA's in classrooms Installed Smart Boards Assisted System Administrator with Active Directory Management, VLANs and Switch Configuration Asset and Ticket Management, Case Resolution and Tracking ­ Custom Software Managed video conference lab, managed palm pilots, created pc images, web page design