John Rizzo Jr, Cua Email & Phone Number

Lombard, Illinois

Lombard, Illinois

Sparks, Nevada

My main role is supporting the development team, as well as the Systems Analysts team, in order to redesign the UX of a CRM application to increase efficiency, lower training time and to architect new workflows.

Hoffman Estates, Il

My main role was driving the user experience for an Enterprise scale software suite of applications for automotive dealerships nationwide. My focus was on integrating usability best practices, providing my expertise in user-centered design, responsive design and cross-platform strategies. I had leading and supporting roles developing wireframes and prototypes in various projects.I designed interaction patterns that contributed to the global Pattern Library and style guide. I also created new workflows and complex interactions in order to re-think the car buying process within car dealerships. Conducting field research by visiting car dealerships across the United States helped drive the experience to match the mental models and the business processes that are used in the industry today.Leading and supportive roles in user experience designs, interface designs and usability testing for several different parts of the Enterprise Application, which included mobile design.Leading a holistic user-centered design experience for a large enterprise facing software suite of applications used by car dealerships nationwide.Developed high-level and detailed user scenarios, wireframes and prototypes to effectively communicate design ideas.Lead and support usability research, concept testing, and usability testing.Demonstrated ability to design complex user interfaces and interactions.Worked in Kanban and supported fast paced Agile product and development teams.Designed and contributed to UX Pattern Library and Style Guide.Managed backlog for 4+ product owners and their development teams.Practice Usability, User-Centered Design, Human Factors and overall User Experience best practices.Understanding of target audience needs, their tasks and their goals.

Greater Chicago Area

Clevermind is an iPad app made specifically for elderly people, and people with decreased cognitive abilities. The app allows them to surf the Internet, connect with their loved ones and stay independently entertained while strengthening their cognitive proficiency using interactive, fun, specialized games to exercise their brain.

Chicago, Illinois

Leading role in user experience design, information architecture, interface design and usability testing for online and mobile channels, including company web site, microsites, landing pages, promotional pages, marketing banners, online banking web site, mobile optimized online banking site, iPhone apps and Android apps.Redesigned the new online banking site for Alliant Credit Union in 2010. I performed card sort testing, conceptual inquiry and wireframe testing before creating an all new information architecture for the site. Worked with developers and designers to bring the IA and UI that I designed to life. I also had key roles in redesigning the front end user experience and back-end process flow for the login, forgot password, forgot username and new user setup. Proficient in:OmnigraffleWeb copy optimizationPhotoshopiShowU HDDreamweaverGraphic design for all web sites, email campaigns landings pages, promotional pages, microsites, banners, Facebook, Twitter, YouTube, LinkedIn and Scribd.Member of core social media steering committee.Manage all usability initiatives and strategies. Perform card sorts, wireframe/paper prototype testing, conceptual inquiry, A/B testing, industry best practice analysis, site search analytics and Google Analytics data analysis.Lead on wireframing user interfaces for all online banking enhancements including beneficiary and joint owner management, person to person money transfers, automated decisioning messages for checking account application.Optimize business processes, paper application forms and general advice regarding user experience best practices.

Primary responsibilities included Web design and front-end development on the company web site and writing technical documents.Designed and developed company web site using Flash, PHP, HTML and CSS. Developed all graphical web site elements using Photoshop.Worked with executive management and marketing to attain requirements and approvals for site content and marketing direction. Utilized Photoshop, XHTML, CSS, PHP, JavaScript, DHTML, ASP, Dreamweaver, Fireworks, ImageReady and Flash. Responsible for the maintenance and effectiveness of the online channel. Developed technical documentation for casino slot controller hardware and software.

Consulting projects using Visual Basic, IIS, HTML, CSS, Stored Procedures, SQL, and dynamic PDF creation. Projects included automating a non disclosure agreement process. Highlights included creating a web based legal document generator for the International law department of a major manufacturing company, by working effectively as part of a team and repaired and enhanced an Access database and trained 25 employees on how to use it for a Chicagoland electric utility company. Collaborated with several different teams of employees to obtain business and user requirements on consulting projects. Developed requirements documentation and user manuals.

Chicago

Worked with clients on web development projects on both front end and back end design and development. I worked with clients from internet service providers all the way to local artists websites, from concept, to strategies all the way to the design, development and launch of these websites.