It Support Analyst
CurrentHaving worked for major financial institutions for a number of years, I have gained valuable knowledge of all aspects of Investment Banking IT infrastructures. This experience encompasses supporting and administering Operating/Server Systems, Voice and Data communications, Market Data Services, Local Area Networks and Structured Cabling Systems. In addition I have managed a number of various-size projects as the principal project manager. I feel I am a good communicator and able to liaise with users and IT professionals at all levels and confidently advise on their IT requirements. I am a strong team player.Courses Attended -• Windows 7 – Installing and Configuring• Windows 7 - Planning and Managing Deployments and Environments.• Windows 7 – Supporting in the Enterprise.• M40336 – Introduction to Windows 10• Microsoft Office 2010• Windows Server 2008 – Configuring, Maintaining and Managing• Active Directory for Windows Server 2008• Blackberry Enterprise Server• DNA Extension Manager• MX-One Messaging System• Shavlik Patch Management • ITIL Foundation