John Mora Email & Phone Number

Everett, Wa

Greater Seattle Area

Renton

• Manage first wave and second wave inbound shifts for P&D operations.• Manage 40 – 45 drivers a day through city dispatching.• Coordinate maintenance repairs and resolve issues with tractors and trailers.• Stay current with maintenance that is needed with all equipment.• Manage the outbound shift for shipments consigned out of state. • Contribute in running a “Lean” terminal and create standard work procedures accordingly. • Train employees and supervisors on the inbound, outbound, and dispatch shifts.• Reconcile time cards for employees to ensure accurate record of hours.• Schedule drivers and dock employees according to freight levels. • Prepare and lead daily safety meetings in accordance with Con-Way, OSHA and DOT guidelines with staff.• Meet with customers in order to understand and meet their shipping needs.• Work with sales team on new leads and customers.

Tukwila, Wa

• Manage inbound shift of 500 shipments while hitting production goals and effectively delivering 300+ shipments per day.• Able to run inbound shifts successfully at two different terminals servicing the majority of western Washington.• Schedule employees (12 dockworkers and 20 drivers) in accordance with hours planning, UPS’s run bid process and service requirements.• Prepare and manage safety procedures in accordance with UPS, OSHA and DOT guidelines with staff.• Maintain Freight control throughout shift.• Manage timecards for 30+ employees on a weekly basis. • Partner with sales representatives to ensure maximum customer satisfaction.• Check and account for equipment in yard/inventory.• Manage and implement security and loss prevention procedures.• Hire, train, and hold employees accountable for top efficiency.

Sumner, Wa

• Manage $12 million in assets while keeping a strict monthly budget.• Conduct performance evaluations and resolve operational performance issues.• Review all operational reports (ie. billing, cash, collections, vendor, etc.) daily.• Monitor and help improve utilization of fleet by ensuring trailers are DOT approved when requested.• Accountable for daily financial budget of operations.• Build and maintain strong relationships with external vendors.• Conduct branch safety audits to ensure compliance with regulatory guidelines.• Responsible for reviewing insurance certificates and that customer accounts are accurate and compliant.• Assist customers as needed, via email, phone or in person. • Apply policies and procedures to operational business situations.• Assist operational team as needed.

Phoenix, Arizona Area

• Conduct assigned safety meetings.• Responsible for tire and idle unit inventory.• Meeting demands of customer business cycles.• Assist with new customer accounts that are in need of equipment.• Manage/issue vendor and mechanic work orders to assure that units are ready and awaiting customer demands.

Commerce, Ca

• Perform collection calls.• Manage maintenance and non-maintenance invoices.• Perform inspections on trailers ensuring they are operable and DOT approved.

City Of Industry, Ca

• Manage driving personnel – Schedule appointments and coordinate each truck for fast and efficient deliveries.• Perform clerical duties – Answer customer’s requests and work with collections.• Customer relations – Meet with potential customers (sales leads) and visit customers regarding company operations.