John O'Connor Email & Phone Number

Nashville, TN, US

Nashville, Tennessee, United States

I lead Product for Mozaic, where we make tools that ensure creators of all types get paid fairly, reliably, securely, and easily.Big questions I use to lead my team:* How much of a creator's complicated, burdensome payment processes can we simplify to help them focus on their craft?* What might it look like for creators to have easy-to-use tools to better.

Nashville, Tennessee, United States

I shaped the product development life cycle for Simplr's generative AI suite and managed some enterprise partnerships to drive quality at scale.Big question I used to lead my team:* How closely can we replicate the best customer support agents using AI?Short answer:* Very closely! Depending on the vertical and level of integration into partner's tools.

Nashville, Tennessee, United States

I guided product development for our B2B support SaaS platform to make every customer contact an amazing experience.Big questions I used to lead my team:* Can we make it easier for non-employee customer support agents to do the right thing than nothing at all?* Can a contact center become a revenue driver instead of a cost center?Short answer:* Yes! With.

Nashville, Tennessee, United States

I examined the viability of moonshots and started up a distributed, scalable tech support platform for enterprises.Big question I used to lead my team:* Can we change perceptions in the market of outsourced CX if we deliver a cost-effective way to get customers the right answer fast from globally distributed customer support agents and the quality is.

Nashville, TN

Flock was founded to connect musicians to get better shows on tour, and I helped guide the company's strategic vision and manage partnerships.Big question I used to lead my team:* Can we devise an equitable way for artists and bands to share their fanbases?Short answer:* Yes! By the time we decided to end the experiment, more than 500 acts across the US.

Berlin, Germany

I conceptualized and guided the creation of glispa's big data management platform (DMP) and designed improvements to it, related to UI, UX, business demands, legal requirements, backend performance, architecture, etc.Big question I used to lead my team:* Facebook uses massive amounts of data to be able to target users very precisely. Could we approximate.

Berlin, Germany

I focused on analytics and business intelligence (BI), managed technical relationships with mobile advertisers, and empowered my team to fix attribution problems.

Berlin, Germany

I administered technical server-to-server (S2S) integrations with mobile advertisers and fixed attribution problems, creating BI tools* on an ad hoc basis.*Related to app usage, ad campaigns, marketing clients, finance, distribution, and sales

Berlin, Germany

I built reporting tools to eliminate inefficiencies and detect fraud in mobile real-time bidding (RTB) advertising campaigns.

Nashville, TN, USA

I analyzed data about accidents, people, weather, marketing, and sales to advise regional leadership and agency owners.

Nashville, TN, USA

I analyzed financial data in order to effectively promote products and incentivize sales teams.

Nashville, TN, USA

I analyzed data about accidents, people, and weather to support product consultants.

Alpharetta, GA, USA

I analyzed auto accident data to price insurance.