John Robert Guray Email and Phone Number
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Uniquely positioned to apply multifaceted technical experience, expertise in all phases of product management and operations lifecycle, strong team-management background, and extensive track record of innovation and success to enhancing your firm’s bottom line and identifying opportunities for accelerated growth.• Senior entrepreneurial executive with two decades of solid and functional experience in customer relationship management, marketing, operations management, consulting, telecommunications and IT solutions, digital transformation and leadership roles in mature, start-up and turn-around operations• Strong and results-oriented leader with motivational management style, and reputation for building and retaining highly motivated teams resulting to efficient execution of strategic plans• Successful leadership in digital marketing initiatives including website design, development & management, SEO/SEM, social media marketing, content marketing, email marketing, campaign landing page development, and marketing automation.• Large International & Domestic, Small & Medium Enterprise Markets Background• Valuable Global Network of ContactsMarketing & Operations Strategist | International Client RelationsEmail: jrqguray@gmail.comUnited States: +1 (832) 7777271CORE QUALIFICATIONSGeneral/Operations ManagementP & L ManagementStrategic Business PlanningBusiness Process ImprovementBPO & Contact Center ManagementDigital Transformation Revenue & Profit GrowthCustomer Relationship ManagementChurn Management & AnalyticsChannel Development and ManagementTeam Building & LeadershipInternational Client RelationsEmail: jrqguray@gmail.comUnited States: +1 (832) 7777271
3Rivers Global Llc
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Founder3Rivers Global Llc Mar 2024 - Present3Rivers Global crafts tailored strategies, provides insightful advisory services, and delivers seamless digital transformations. Our expertise navigates the complex waters of the industry, enabling your success and growth. 3Rivers Global assists businesses and select individuals in adapting to the rapidly evolving digital landscape, driving growth, and ensuring competitive advantages. -
Co-FounderSparkle Clean Services Llc Jan 2024 - PresentSparkle Clean Services LLC is a professional cleaning services company based in Northern California that provides high-quality cleaning services to businesses and households. -
Chief Visionary CouncillorCaribbean Asean Council Feb 2018 - PresentThe mission of the Caribbean ASEAN Council is to build a global community that aims to further progress dialogue, economic and trade relations between Caribbean and ASEAN countries. It is a volunteer programme that also focuses on the advocacy of trade possibilities and education on relevant information that complements the initiatives of the Sustainable Development Goals (SDGs). The Caribbean ASEAN Council provides an environment where government representatives, business persons, educators and other interested parties are able to communicate and share information freely for mutually beneficial objectives.
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Independent Business ConsultantSelf-Employed 2003 - Present• Strategy & Operations Consulting. Design, develop, implement, coach and enhance customers’ support functionality to improve their performance, primarily through the analysis of existing organizational problems and development of plans for improvement.• Start-Up Support. Offer as a part of any solution, or just on its own, coaching and facilitation services in jumpstarting operations in areas of human resources, organizational development and transition management.• Professional Development Programs. Results-oriented and tailored to organizations’ unique circumstances through programs that target human capital development, including executive coaching, on-boarding, de-hiring & de-layering, and strategic leadership & management.• Online Presence Management. A holistic approach to building, leveraging and measuring a brand’s collective online presence in order to advance its relationships, and overall exposure and reputation, across all online channels: Web and Mobile Sites and Content; Social Media and Social Media Optimization (SMO); Search Engines, Search Engine Optimization (SEO) and Search Engine Management (SEM); Blogs; Multi-Channel eCommerce; Partner Sites; Directory Listings; Reputation Management; and, Social Public Relations strategies.
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Sales Business DevelopmentCisco Apr 2019 - Jul 2024San Jose, Ca, UsResponsible for the overall strategic direction, service creation and go-to-market plan for partner service provider as a major Cloud and SP Channel partner for Cisco. Aligns to the Service Provider’s desired business outcomes and top line revenue, by working to embed Cisco’s entire portfolio into their managed services business.Handles executive-level communication, business development, managed and cloud services, and building customer and partner relationships.Focuses on service creation to achieve product-market fit in target segments with key buyers by:· Defining and executing the service creation plan while driving Cisco's strategy and meeting financial targets set for the business· Envisioning and building cloud and managed services into the market with partner service provider as part of their industrialization model for agile product development· Being an integral part of the business planning process and ensure close interaction and collaboration with Cisco Architecture sales teams, Partner Organisation, GSP account team, along with other operational functions (Marketing, Finance, Legal, Support, etc.) and external partners to develop the Cloud & Service Provider Channel business. Works closely with Cisco ASEAN leadership to drive key business initiatives spanning Enterprise, Commercial and Public Sector customer acquisition, nurture and retention. -
Business BrokerLink Business Broking Philippines Inc. Jun 2017 - Apr 2019Established in 1996 as a small Auckland, New Zealand-based brokerage, LINK's success and a strong demand for the high quality of service that LINK is renowned, has led to offices opening in Australia, South Africa, the U.S A., and the Philippines. As a market leading business brokerage, the company's success is based a unique approach to facilitation and a focus on delivering exceptional service.LINK's professional reputation is built on integrity, honesty, uncompromising quality, and a passion for bringing businesses and purchasers together. Our Business Brokers are committed to helping businesses maximize their value and facilitate a smooth transition period.With a strong focus on workplace training and rigid quality control, LINK is established as the authority on selling businesses.In the Philippines, LINK is the pioneer as a company that specializes in business brokering. We are here to help business owners who want to sell their business, as well as people who want to buy businesses in all the countries where LINK operates.
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FounderThree Rivers Management Solutions Inc. Dec 2014 - Apr 2019Pasig City, National Capital Region, PhThree Rivers Management Solutions Inc. (3Rivers) is a management solutions company that provides consulting, and learning and development services across a wide range of industries and sectors. With its extensive knowledge of issues, trends and best practices across market segments, owing to its Founders’ and Allied Subject Matter Experts’ decades of combined professional experience from leading global and local businesses, 3Rivers works with its customers to achieve business and organizational success through the development and implementation of operational enhancements resulting to improved performance and productivity, and optimal operating costs and capital expenditure. As a solutions provider, 3Rivers also serves its customers by harnessing their most important capital resource – its people. Through learning and development services, we provide human capital solutions that help enhance capabilities and develop leaders resulting to a better-equipped human resource which can sustain the delivery of our customers’ successes. -
Distributor/Premier Club MemberVortexmax Corporation Jan 2015 - Dec 2016VortexMax Corporation is a consumer goods company that was incorporated in 2014. It distributes health care, beauty and personal care, household care, and auto care products with unique selling propositions. It provides distributor orientations, sales and product trainings, and personal development seminars to its partners i.e. distributors and employees. It promotes health, environmental, social, and economical awareness. VortexMax believes in the endless pursuit for knowledge and betterment and thus, educates its partners i.e. distributors and employees on health, environment, business, entrepreneurship, financial literacy, and investing. It emphasizes the value of attaining time freedom and embraces the times and needs of the changing world.
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AdvisorAxa Philippines Aug 2015 - Aug 2016Makati City, PhHeadquartered in Paris, and active across all five continents in 59 countries, the AXA Group is focused on the world’s major markets particularly in Europe, North America, and the fast-growing economies in Asia Pacific. As a global leader in Financial Protection, we support both individuals and businesses at every life stage by providing exceptional personalized solutions and services including insurance, personal protection, savings and wealth management.For seven (7) consecutive years, AXA has been listed as the #1 global insurance brand, according to the "Best Global Brands" ranking of Interbrand, the world's leading brand consultancy firm. Moreover, in 2015, AXA made it as one of the world's Top 50 Global Brands.In the Philippines, AXA is a joint venture between the AXA Group and the Metrobank Group, one of the country’s largest financial conglomerates.AXA Philippines is one of the largest and fastest growing life insurance companies in the country, offering financial security to more than 811,000 individuals through our group and individual life insurance products.Most recently, AXA Philippines announced its entry into the non-life insurance business with the acquisition of Charter Ping An, the 5th largest non-life insurance company in the Philippines.As one of AXA's Advisors, my group and I offer solutions depending on your financial situation, risk preference and investment horizon. We take the time to understand your needs, present different options to you and earn your trust before offering possible solutions. By working with us, you can take meaningful, manageable steps toward developing an integrated strategy to help achieve a secure financial future. Since your financial situation is bound to change, we will work with you over time to monitor your progress and help ensure you are on track to achieving your goals. -
Vice President - OperationsTeledevelopment Services, Inc. 2013 - 2013Broadview Heights, Ohio, UsSelected to direct and provide executive leadership for the day-to-day management and operations of the company including human resources, business development, information technology, and administration.Reports directly to the President while maintaining matrix reporting to the Chief Operating Officer. -
Head - Channel Management, Small And Medium Enterprises GroupPhilippine Long Distance Telephone Company 2011 - 2013Makati City, Gmm, PhDirects and provides executive leadership for the development and management of alternative and non-traditional sales and marketing channels nationwide, including 3rd party channels, web and voice portals, and PLDT Business Offices, and lead the churn management efforts of the company for the small and medium enterprise market. Held full P& L management authority and headed 70+ staff, including PLDT’s first Telephone Account Management group, built from ground up (the setting up of the necessary contact center physical and technology infrastructure, business processes, organizational structure, personnel sourcing and training to support the program).Spearheaded organizational restructuring and change management initiatives, including personnel sourcing and hiring, and KRA/KPI and performance incentive program development, which transformed the organization into cross-functional, customer-focused teams that contributed to revenue generation and churn mitigation.Reports directly to the Vice President & Group Head of PLDT Small & Medium Enterprises Business. -
Manager/Senior Relationship ManagerPhilippine Long Distance Telephone Company 2006 - 2010Makati City, Gmm, PhManaged corporate portfolios from top international and domestic enterprise (top 10,000 corporations of the Philippines) customers of the company across the PLDT Group’s fixed and wireless businesses. Effectively penetrated the board rooms and successfully developed relationships with business and IT stakeholders of enterprise customers/conglomerates in the offshoring & outsourcing, banking, food & beverage, transport & logistics, and manufacturing industries.Managed portfolios from Php 200 million to Php 600 million annually. Efficiently managed cash flow through creative accounts receivable management.Enhanced expertise in supporting customer’s start-up operations ranging from business and technical consultancy to implementation project management.Reported directly to the Vice President & Sector Head of PLDT Corporate Relationship Management. -
Senior Product Manager/Segment Manager/Senior Account ManagerGlobe Telecom, Inc. 2002 - 2006PhSENIOR ACCOUNT MANAGER – CORPORATE SALES (2004 – 2006)Selected to join the Enterprise Sales to manage corporate portfolios from top international and domestic enterprise customers of the company particularly the very challenged transportation & logistics segment being targeted by the business. Effectively penetrated the board rooms and successfully developed relationships with business and IT stakeholders of enterprise customers/conglomerates and successfully stole and win-back significant market share from competition.Managed revenue centers responsible for portfolios from Php 60 million to Php 85 million annually. Efficiently managed cash flow through creative accounts receivable management.SENIOR PRODUCT MANAGER – SEGMENT MARKETING (2002-2003)Directed and provided marketing leadership of the banking and information & communications technology markets including the development of tailor-fit commercial and technical solutions, management of commercial proposal’s profitability and convergence of legacy telecommunications offerings with new technologies.Spearheaded cross-functional teams in delivering product/service plans, business strategies and organizational development programs.SENIOR PRODUCT MANAGER – DATA CENTERS PRODUCT MANAGEMENT (2002)Directed and provided marketing leadership of the company’s suite of Data Center services, including the development of tailor-fit commercial and technical solutions, management of commercial proposal’s profitability and convergence of legacy telecommunications offerings with new technologies.Spearheaded cross-functional teams in delivering product/service plans, business strategies and organizational development programs. -
Product Development/Product ManagementEpldt, Inc. 2000 - 20021200 Makati City, PhJoined the PLDT Group as a pioneer of its information & communication technology arm and was tasked to develop and managed ePLDT’s managed security services portfolio.Key Results- Launched the PLDT Group’s first managed security services brand and suite: D-Fence.- Completed the development of 4 managed security services within 6 months: Managed Firewall Service, Managed Anti-Virus Service, Managed Intrusion Detection Service, and Security Consultancy Service.- Secured exclusive partnerships with leading global IT players: CheckPoint Technologies, McAfee, Trend Micro and IDS.Obtained the country’s 1st certification as a CheckPoint Certified Managed Service Provider for the PLDT Group within 8 months from the start of operations. -
Customer Service/Marketing2Tradeasia (Yapster E-Trade, Inc.) 2000 - 2000Paseo De Roxas, Makati City, Ncr, PhYapster e-Trade, Inc. was incorporated with the Securities and Exchange Commission (SEC) last 18 May 2000 as a licensed online stockbroker. It is one of the Internet companies owned and managed by Yapster e-Conglomerate, Inc. Its website, www.2TradeAsia.com, had its soft launch last 13 September 2000, combining relevant real-time stock market information with strong portfolio management capabilities. Yapster e-Trade or 2TradeAsia was also granted pioneer status by the Board of Investments (BOI) last 12 February 2001 as first in the Philippines to provide a complete solution that integrates trading, financial planning and portfolio management capabilities online. Through the website, investors can choose the most effective avenue for financial information transfer to aid their investment decision processes. The site provides the following online services: - Internet-based stock market trading - Real-time stock ticker and quotes - Philippine and International news - Daily corporate features - Market commentary and trading outlook - Quarterly forecast - Industry sector assessments - Corporate profile and information - Portfolio management - Accounts services -
Political Affairs Officer Iii - Office Of Rep. Nancy R. CuencoPhilippine House Of Representatives 1999 - 1999- Provides technical and substantive back up in the implementation of mandates of the office.- Monitors national and regional level political developments and provides advice on related matters.- Maintains contacts with other sectors of the Philippine Government, other international organizations and governments on coordination and policy matters.- Keeps abreast of latest trends and developments in the area of assignment and provides inputs on issues to senior officials and colleagues.- Gathers, selects and analyses information contained in communications and publications received from different sources, including the press.- Maintains up-to-date knowledge of events relating to political issues, in general, and in particular as they affect the country and thematic mandates for which the staff member is responsible. - Monitors actions taken by intergovernmental groups, government and non- governmental organizations.- Selects, classifies and stores in computerised databases information relating to potential disputes and conflicts.- Participates in fact-finding and other missions within assigned area of responsibility. - Prepares meetings of the Representative.- Performs other related duties as required.
John Robert Guray Skills
John Robert Guray Education Details
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Asian Institute Of ManagementManagement Development Program -
De La Salle UniversityElectronics And Communications Engineering -
Don Bosco Technical College - MandaluyongElectronics Class
Frequently Asked Questions about John Robert Guray
What company does John Robert Guray work for?
John Robert Guray works for 3rivers Global Llc
What is John Robert Guray's role at the current company?
John Robert Guray's current role is Management Consultant | Business & Technology Strategist | Digital Transformation SME | People Leader.
What is John Robert Guray's email address?
John Robert Guray's email address is jr****@****hoo.com
What is John Robert Guray's direct phone number?
John Robert Guray's direct phone number is (888) 788*****
What schools did John Robert Guray attend?
John Robert Guray attended Asian Institute Of Management, De La Salle University, Don Bosco Technical College - Mandaluyong.
What are some of John Robert Guray's interests?
John Robert Guray has interest in Unified Products And Services, Cdo Idol Cheesedog, Mj 23 Basketball, Physicists Page, Inc, Boss Feelings, Community, Ncaa March Madness, Arts And Entertainment, Hugotsnap.
What skills is John Robert Guray known for?
John Robert Guray has skills like Product Development, Product Management, Product Marketing, Management, Telecommunications, Key Account Management, Voip, Channel, Call Center, Contact Centers, Wireless, Mobile Devices.
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