John Sharpe

John Sharpe Email and Phone Number

Founder and CEO @ S20 Strategies LLC
Boston, MA, US
John Sharpe's Location
Boston, Massachusetts, United States, United States
About John Sharpe

With a versatile background in business leadership and an appetite for solving the toughest organizational challenges, I deliver successful outcomes across a variety of situations. Over my career with Iron Mountain, IBM, and other leading companies, I have had the opportunity to build new business segments from the ground up, stabilize and turn around at-risk product portfolios, drive growth in the European market during an international assignment, and set the stage for tech-enabled growth and innovation.SELECT HIGHLIGHTS OF CHALLENGES & OUTCOMES INCLUDE:➤ SEGMENT LEADERSHIP: Architected and led execution of the growth roadmap for Iron Mountain’s small and medium business segment. Tackled product, sales, partnerships, marketing, and revenue management to deliver winning outcomes: faster deal cycles, increased inside sales leads, and innovative service offerings with product-market fit. ➤ E-COMMERCE BUSINESS LAUNCH: Brought e-commerce from a blank slate to a true growth driver and major entry point for previously untapped SMB market. Exploded customer base from 0 to 7K in just over 2 years and generated 115% revenue growth in 2023. Achieved customer NPS score of 44.➤ START-UP & TURNAROUND: Stabilized and accelerated Iron Mountain’s secure IT asset disposition business, delivering double-digit growth for 5 consecutive years and eclipsing EBITDA target 27%. Underpinning my breadth and depth of both functional and general management expertise is an enduring commitment to the people who make up best-in-class organizations. Team building and mentoring are my greatest strengths and I am proud to have supported the advancement of top talent. I’ve also participated in Yale School of Management’s alumni mentorship program where I guide current MBA students as they explore their career paths. I am also uniquely equipped to secure buy-in from cross-functional partners and facilitate change that benefits both the companies we represent and our customers. Blending the creative discipline of a musician (I’ve recorded 5 full albums from my home recording studio) and the painstaking attention to detail of a software engineer, I translate strategy and vision into an operational reality that yields bold, profitable outcomes. I am always happy to expand my professional network, so please don’t hesitate to connect.

John Sharpe's Current Company Details
S20 Strategies LLC

S20 Strategies Llc

View
Founder and CEO
Boston, MA, US
Website:
ironmountain.com
Employees:
13424
John Sharpe Work Experience Details
  • S20 Strategies Llc
    Founder And Ceo
    S20 Strategies Llc
    Boston, Ma, Us
  • Iron Mountain
    Vice President & North America Smb Segment Leader
    Iron Mountain Feb 2023 - Present
    Boston, Massachusetts, United States
    Appointed to establish company’s first comprehensive strategy and operating model to grow its small and medium business (SMB) segment. Maintain ownership of IM Express, the e-commerce storefront. Lead team of up to 8 direct reports and 30 additional staff from across the highly matrixed organization. Influence cross-functional partners to think differently about how to attract, win, and retain SMB customers in an organization historically focused on large, enterprise customers. Direct execution of a 5-pillar growth roadmap spanning product management, sales coverage, alliances and partnerships, marketing, and revenue management.HIGHLIGHTS▪️ Grew e-commerce revenue 115% in 2023 and expanded offerings to include digital analytics and electronics recycling.▪️ Launched new digital scanning offering that generated 6-figure inside sales bookings and 7-figure pipeline in first 4 months.▪️ Established and led SMB-focused content council charged with creating marketing collateral that would resonate with target market, increasing inside sales leads 65% and pay-per-click engagement 99%.▪️ Collaborated with global industries team to conceptualize co-branded partnerships with major insurance companies and retailers, focusing on self-serve purchasing experiences for small divisions & branches. ▪️ Led e-commerce business to customer Net Promoter Score among the highest across the organization.
  • Iron Mountain
    Vice President - New Product Development & Head Of E-Commerce
    Iron Mountain Jan 2021 - Jan 2023
    Boston, Massachusetts, United States
    Selected as de facto CEO and P&L owner for new e-commerce business line identified as a high-potential growth opportunity during prior innovation work. Crafted strategic direction, directed tech platform development, and shaped go-to-market strategy to capture and grow business in the small- and medium-sized business arena.HIGHLIGHTS▪️ Launched minimum viable product in <75 days and drove national expansion in <6 months.▪️ Delivered exponential customer growth from 0 to 120 accounts in Q4 2021 and to 2.5K+ accounts in 48 states in 2022.▪️ Tripled monthly revenue and slashed customer acquisition costs 90% in 2022 by refocusing product offerings, sales strategy, and website on a frictionless experience catering to unique target market.
  • Iron Mountain
    Vice President, Strategy & Innovation | Chief Of Staff To Cto
    Iron Mountain Aug 2018 - Dec 2020
    Boston, Massachusetts
    Led strategic planning, M&A, workforce strategy, budget reengineering, and infrastructure initiatives for global technology organization as trusted advisor to CTO. Established innovation practice, organizational structure, and operating model to incubate new revenue-generating and business-growth opportunities.HIGHLIGHTS▪️ Stood up and led innovation pods convening staff from multiple functions to ideate, vet, and prototype concepts aligned with company’s corporate growth plan. ▪️ Orchestrated global initiative to extend digital solutions footprint into emerging Asian and Latin American markets. ▪️ Served on MIT Center for Information Systems Research’s data research advisory board.
  • Iron Mountain
    Vice President | General Manager, Secure It Asset Disposition (Itad) Business
    Iron Mountain Sep 2016 - Aug 2018
    Greater Boston Area
    Tapped to stabilize and grow emerging secure ITAD business. Owned P&L, strategy, partnerships, sales, marketing, product management, and IT for entire line of business. Built cross-functional team of top talent. Restored segment credibility within organization to chart course toward $1B+ in acquisition-driven expansion.HIGHLIGHTS▪️ Turned around product line at risk of dissolution to deliver double-digit growth (43% in 2016 and 37% in 2017) and outperform EBITDA target 27%. ▪️ Expanded into 18 countries in <18 months via strategic partnership with CloudBlue, an Ingram Micro company.▪️ Cultivated productive analyst relationships and earned placement in Gartner’s ITAD market guides.
  • Iron Mountain
    Vice President | Regional Line Of Business Leader, Western Europe
    Iron Mountain May 2017 - Jul 2018
    London, Greater London, United Kingdom
    Accepted international assignment held concurrently with VP / GM of SITAD role. Charged with restructuring data management P&L across 7 countries to identify revenue-generating opportunities and enhance visibility into portfolio’s true financial performance. Improved pricing strategy and service delivery.HIGHLIGHTS▪️ Played role in establishing dedicated data management sales team in UK that exceeded quota 15%.▪️ Generated 6-figure EBITDA growth in first year following implementation of enhanced delivery operations.▪️ Championed culture of sharing best practices across the region, which enabled country teams and partners to close 20+ deals.
  • Iron Mountain
    Director, Product Management
    Iron Mountain Apr 2011 - Aug 2016
    Boston, Massachusetts, United States
    Recruited to join Iron Mountain’s product management group and drive profitability for the company’s data management business. Represented business line to analyst firms including Gartner, Forrester, and International Data Corporation (IDC).HIGHLIGHTS▪️ Added $10M+ in new revenue via launch of IT asset disposition (ITAD), data tape restoration, managed services, and data management consulting services.▪️ Increased revenue 110% for newly established ITAD business.▪️ Selected for company’s emerging leader program and began professional development through Harvard Business School-affiliated program.
  • Ibm
    Managing Strategist / Consultant
    Ibm Dec 2007 - Apr 2011
    New York, New York, United States
    Earned promotion to lead strategy team on global sales, marketing, and service delivery transformation projects. Identified 15+ service consolidation opportunities to enable $20M+ in savings. Coached deal teams on pursuits worth between $25M and $2B after launching a revised sales strategy globally.
  • Ibm
    Senior Consultant - Industrial Sector Business Strategy
    Ibm Jul 2005 - Dec 2007
    New York, New York, United States
    Joined IBM as a consultant after finishing MBA at Yale’s School of Management. Led supply chain reengineering engagement and delivered $36M in savings for a $4.2B electronics client. Invited by client to continue with additional process engineering and SAP implementation projects.
  • Bose Corporation
    Engineer
    Bose Corporation Feb 2002 - Aug 2003
    Framingham, Massachusetts, United States
    Designed and implemented C++ software for high-end home theater systems.
  • Motorola
    Engineer
    Motorola Aug 2000 - Jan 2002
    Mansfield, Massachusetts, United States
    Developed real-time embedded software for enterprise cable network products.

John Sharpe Education Details

Frequently Asked Questions about John Sharpe

What company does John Sharpe work for?

John Sharpe works for S20 Strategies Llc

What is John Sharpe's role at the current company?

John Sharpe's current role is Founder and CEO.

What schools did John Sharpe attend?

John Sharpe attended Yale School Of Management, Boston College.

Who are John Sharpe's colleagues?

John Sharpe's colleagues are Mmuse Hoelejane, Twinkle Kumari, 杨园园, Ivan Hlavac, Juan Sandoval, Ahmed Sayed, Tommy Withers - Regional Sales Manger At Iron Mountain.

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