Overall responsibility for a variety of digital projects, and to ensure they are completed to agreed timescales.• Managing internal/external stakeholder relationships regarding course builds. • Storyboard, design and create engaging e-learning courses with subject matter experts using industry leading TNA methodologies and software (Articulate and Adobe Captivate).• Filming and editing talking head videos (software currently used Premiere Pro and Audition).• Support digital projects e.g. eAssessments, launching LMS upgrades, integration of other learning portals.• Support with LMS queries, generating reports, uploading, launching and promoting courses.• Compliance reporting to managers.

Providing support and coaching for level 2 (station and on board) and level 3 (Train driver/Depot driver) apprentices from enrolment to End Point Assessment completionDelivery and support Apprenticeship enrolmentsDelivering support and one to one progress reviews to ensure all requirements of the apprenticeship conform to industry and Ofsted requirements. Supporting learners to develop the required knowledge skills and behaviours as laid out in the Apprenticeship standard.Embedding core requirements in equality and diversity, safeguarding and British valuesDelivery of all required guided learning hours for the programme in line with Learning Journey. Monitoring required off the job training requirement.Assessing portfolios to ensure readiness for Gateway and End Point assessment.Gateway calls and End Point Assessment preparationEnsuring correct quality procedures are followed and documentation completed.Supporting the review of the new level 2 standard and layout of portfolios (OneFile)Developing Apprenticeship pages for MySoutheastern intranet siteCreating mock End Point Assessment materialsCreating and developing site for document sharing and resources (MS365) Identify opportunities to enhance the work with key stakeholders

Interlearn are an Independent Training Provider that specialises in people development and education delivery. Learning Support Coach – Level 2 and 3 apprenticeships (Rail)Provide coaching and support to apprentices undertaking level 2 (station and on board) and level 3 (Train driver/Depot driver) rail apprenticeships. Due to the Covid19 pandemic interventions have been carried out by phone or through on-line platforms. • Delivering support and one to one reviews to ensure all requirements of the apprenticeship are delivered and conform to industry and Ofsted requirements. • Supporting learners to develop the required knowledge skills and behaviours • Embedding core requirements in equality and diversity, safeguarding and British values • Delivery of all required guided learning hours for the programme in line with Learning Journey and agreed statement of work. Monitoring required off the job training requirement.• Ensure that all documentation related to funding and audit requirements are accurate and in place for funding requirements. • Develop tracking and monitoring processes ensure data and records are meaningful, accessible and accurate• Gateway calls and end point assessment preparation• Identify opportunities to enhance the work with our key stakeholders

Driver Academy Training and Development ManagerThe Rail Delivery Group provide leadership to the Rail Industry, bringing together the owners of Britain's passenger train operating companies, freight operators and Network Rail. The Train Driver Academy has been created by the industry to pool existing training resources and propose best practice and innovation in training techniques. • Driving the overall goals of the Driver Academy in line with the strategic vision for rail and supporting the development of the Academy program with particular reference to current methodology and use of multimedia/blended learning.• Developing stakeholder engagement and operator involvement with the key outcomes. • Working towards the Driver Academy becoming a ‘centre of excellence’ for the Train Driver training. • Training and support for operators on the delivery of the Academy program (system use, delivery advice and upskilling), arranging and delivering seminars and events. • Management and development of the Driver Academy materials to ensure quality, design and effective use.• Horizon scan for developments in training and technologies to enhance the delivery method and material • Manage the top line administration procedures of the Learning Management System (Net Dimensions talent suite) to provide an easy to access and navigate learning platform for users and Managers (including robust reporting procedures). • Liaising with suppliers to provide interactive and engaging learning materials and platforms (eLearning, online simulation and web design).• Work with providers to ensure the smooth delivery of level 3 apprenticeships and the audit tracking/evidencing of enhanced learning journeysDriver Academy Training Implementation ManagerFebruary 2019 – April 2019 - Secondment - 3 Months

Operations Development Manager (Training)• Project management for the introduction of new driver simulators (a committed obligation, 12 simulators across 3 sites) and a new approach to the use of simulation. This was a start to finish process including base design review, site development and facilities, project planning, standard costing and cost analysis, engagement of stakeholders, operational and risk management, creation of evidence packs and reports for the Department of Transport). Leading the change in delivery style, creation of trainer and learner guides in conjunction with automated scenario simulator runs. • Technologies in training (introduction training for trainee drivers and instructors – mobile devices, training support platforms, Microsoft 365)• Blended learning – ensuring training materials and blended delivery platforms are fit for purpose and complimented the learning experience• Instructional design – use of instructional and neuro design principals when creating online training material and eLearning so that material that is produced is both engaging and informative with the learning objectives at the forefront of the design process. • eLearning – creation and management of eLearning suite covering all aspects of Driver Training.• Administration of the learner management system• Microsoft 365 online – project management of the introduction of MS365 throughout the training department and all learners (over 100 staff) – change management from the use of the Google platform to 365 and ensuring all materials accessible on the platform. • IT infrastructure – liaising with stakeholders to review the IT capabilities and requirements necessary for the use of multimedia devices and platforms (upload/download speeds, wifi reception and umbrella security access).• Creation of team and communication sites to enable learners to access material and useful information.• Train driver training delivery• Simulator training delivery

• eLearning – creation and management of comprehensive eLearning suite covering all aspects of Driver Training and traction types (in excess of 3000 slides and resources). • Instructional design – use of instructional and neuro design principals when creating online training material and eLearning so that material that is produced is both engaging and informative with the learning objectives at the forefront of the design process. • Control and management of the learner management system• Management of learner cohorts and required IT access• Photography and image manipulation • Driver training delivery• Simulator training delivery

• Contribute to the running of a safe and punctual service. • Provide a high quality of customer service • Ensure that all relevant safety and commercial standards are met.

Photographer

• Training and development• Design and delivery of training programmes• Creation and monitoring of safety critical portfolios• Assessing competence and performance

• Ensuring safety of passengers and staff.• Customer service. • Knowledge and application of emergency procedures.