Technical Support Specialist
Current
Jan 2024 - Present
AeroLeads people directory · profile
John San Gabriel Email & Phone Number
Technical Support Specialist at Five9 with expertise in Telco Tech Support
at
Five9
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✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Technical Support Specialist at Five9 with expertise in Telco Tech Support
Location
Taguig, National Capital Region, Philippines
Company size
Who is John San Gabriel? Overview
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Quick answer
John San Gabriel is listed as Technical Support Specialist at Five9 with expertise in Telco Tech Support at Five9, a company with 1256 employees, based in Taguig, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for John San Gabriel.
John San Gabriel previously worked as Technical Support Specialist at Five9 and Quality Assurance Specialist at Acquire Asia Pacific Pty Ltd. John San Gabriel holds Bachelor'S Degree, Marketing/Marketing Management, General from La Concordia College.
Company email context
Email format at Five9
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Five9
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Profile bio
About John San Gabriel
With a robust background in telecommunications and customer service, my focus at Five9 has been on elevating technical support to new heights of efficiency and reliability. My tenure in the industry has honed my expertise in VoIP, internet troubleshooting, and case management through Salesforce and Jira, ensuring swift resolution of complex technical escalations.Previously as a Quality Assurance Specialist at Acquire Asia Pacific, I cultivated a knack for insightful quality assessments, which has been instrumental in my current role. I thrive on multitasking and excel in fostering strong customer relationships, all while navigating the fast-paced dynamics of technical support with dedication and precision.
Listed skills include Business Strategy, Strategic Planning, Call Centers, Supervisory Skills, and 11 others.
Current workplace
John San Gabriel's current company
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Five9
11 roles
John San Gabriel work experience
A career timeline built from the work history available for this profile.
Quality Assurance Specialist
Sep 2022 - Feb 2024
Level 2 Technical Escalations Specialist
Experience in handling VoIP, Internet issues, raising cases to NBN. Proficient in Salesforce case management and Jira ticketing systems.
Jun 2015 - Nov 2022
Operations Support Group-At&T Uvg Sw/W
Dec 2013 - Dec 2021
Finance And Marketing Manager
Alstrio Enterprise Philippines
Apr 2012 - Aug 2013
Operations Team Lead
Ageis People Support
Managed a team consisting of 12–20 Customer Service Representatives for Hilton Reservations and Customer Care (HRCC). Supervised and guided reps to ensure that all targets and metrics are met if not exceeded though Individual as well as group coaching. Maximized potential of each rep and the entire team as well by means of motivation and by emphasizing the.
Jan 2010 - Jan 2011
Operations Coach
Ict Group
Managed a team consisting of 12 – 15 Customer Service Representatives for Virgin Mobile USA which is a Prepaid Mobile Phone carrier. Supervised and guided reps to ensure that all targets and metrics are met if not exceeded though Individual as well as group coaching. Maximized potential of each rep and the entire team as well by means of motivation and by.
Jun 2009 - Jan 2010
Sme / Asst Team Supervisor
Sutherland Global Solutions
Managed a team consisting of 15-18 Technical Support Reps. for AT&T Uverse Technical Support Account. Enhanced and improved individual as well as team stats. Utilized all assets and resources available, maximizing employee productivity and performance to achieve corporate goals and objectives
Sep 2008 - Mar 2009
Operations Supervisor
Advanced Contact Solutions
Managed a team consisting of 15-18 Level II Technical Support Reps. for Verizon DSL Technical Support Account. Enhanced and improved individual as well as team stats. Utilize all assets and resources available, maximizing employee productivity and performance to achieve corporate goals and objectives
Jul 2006 - Jul 2007
L2 Tech Support Specialist
Etelecare Global Solutions
Level II Hardware Technical Support for DELL Americas Client Services (ACS) which caters to the Medium and Large Business Accounts for high-end Dimension Desktops and Insperon Portable systems, Hardware troubleshooting and functionality check on all internal components Operating Systems repair / re-installation. Supports Windows XP and Windows Vista. On.
Jan 2006 - Jul 2006
Assistant Team Supervisor/Oic
Teletech Customer Care Management Inc.
Planned, developed, and implemented programs. Conferred with other Team leaders / Operations Managers to evaluate, enhance and improve individual as well as team stats. Well-developed management skills. Utilize all assets and resources available, maximizing employee productivity and performance to achieve corporate goals and objectives.
Feb 2004 - Mar 2005
Team & coworkers
Colleagues at Five9
Other employees you can reach at five9.com. View company contacts for 1256 employees →
AT
André Thénot
Colleague at Five9
Marietta, Georgia, United States, United States
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HP
Herbert Panganiban
Colleague at Five9
Calabarzon, Philippines, Philippines
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LH
Lusine Harutyunyan
Colleague at Five9
Porto, Porto, Portugal, Portugal
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JS
Jeffrey S.
Colleague at Five9
Metro Manila, National Capital Region, Philippines, Philippines
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AC
Austin Courter
Colleague at Five9
Greater Indianapolis, United States
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EP
Elena Panina
Colleague at Five9
Porto, Porto, Portugal, Portugal
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VS
Vasiliy Sannikov
Colleague at Five9
Issaquah, Washington, United States, United States
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JC
John Christopher Cabalteja
Colleague at Five9
Calabarzon, Philippines, Philippines
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RM
Rachelle Mario
Colleague at Five9
Rizal, Calabarzon, Philippines, Philippines
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JL
James Lee
Colleague at Five9
Bothell, Washington, United States, United States
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André Thénot
Colleague at Five9
Marietta, Georgia, United States, United States
View →
HP
Herbert Panganiban
Colleague at Five9
Calabarzon, Philippines, Philippines
View →
LH
Lusine Harutyunyan
Colleague at Five9
Porto, Porto, Portugal, Portugal
View →
JS
Jeffrey S.
Colleague at Five9
Metro Manila, National Capital Region, Philippines, Philippines
View →
AC
Austin Courter
Colleague at Five9
Greater Indianapolis, United States
View →
EP
Elena Panina
Colleague at Five9
Porto, Porto, Portugal, Portugal
View →
VS
Vasiliy Sannikov
Colleague at Five9
Issaquah, Washington, United States, United States
View →
JC
John Christopher Cabalteja
Colleague at Five9
Calabarzon, Philippines, Philippines
View →
RM
Rachelle Mario
Colleague at Five9
Rizal, Calabarzon, Philippines, Philippines
View →
JL
James Lee
Colleague at Five9
Bothell, Washington, United States, United States
View →
2 education records
John San Gabriel education
Bachelor'S Degree, Marketing/Marketing Management, General
La Concordia College
Education record
La Concordia College
FAQ
Frequently asked questions about John San Gabriel
Quick answers generated from the profile data available on this page.
What company does John San Gabriel work for?
John San Gabriel works for Five9.
What is John San Gabriel's role at Five9?
John San Gabriel is listed as Technical Support Specialist at Five9 with expertise in Telco Tech Support at Five9.
Where is John San Gabriel based?
John San Gabriel is based in Taguig, National Capital Region, Philippines while working with Five9.
What companies has John San Gabriel worked for?
John San Gabriel has worked for Five9, Acquire Asia Pacific Pty Ltd, Ibex | Global, Alstrio Enterprise Philippines, and Ageis People Support.
Who are John San Gabriel's colleagues at Five9?
John San Gabriel's colleagues at Five9 include André Thénot, Herbert Panganiban, Lusine Harutyunyan, Jeffrey S., and Austin Courter.
How can I contact John San Gabriel?
You can use AeroLeads to view verified contact signals for John San Gabriel at Five9, including work email, phone, and LinkedIn data when available.
What schools did John San Gabriel attend?
John San Gabriel holds Bachelor'S Degree, Marketing/Marketing Management, General from La Concordia College.
What skills is John San Gabriel known for?
John San Gabriel is listed with skills including Business Strategy, Strategic Planning, Call Centers, Supervisory Skills, Management, Project Management, Technical Support, and Outsourcing.
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