Scott Osborne Email & Phone Number

Bradenton, Fl

Bradenton, Fl

Own and operate an eBay store selling vintage collectibles including toys, dolls, and clothing.

Designed, developed, and implemented internal applications integrating custom built components and commercial products. Lead Automation Security & Compliance Analyst, Lead Perl & TDI Developer, and Lead Builder within a close-knit team of Systems Management Specialists.• Designed and developed a monitoring solution utilized across 100+ domestic accounts resulting in a total benefit of $7.3 million. Recognized with the Outstanding Technical Achievement Award for the solution.• Provided data collection, analytic data modeling, visualization and dashboard representation of key data elements, and automation of previously manual business processes for 100+ global accounts.• Led compliance projects and presented results to a financial auditor leading to the ASCA Certification of the business line's critical billing application ensuring the proper financial controls are in place for separation of duties and access to critical business data.• Developed a web interface and automated distribution process for the management of ping probe configurations utilized by 30+ accounts resulting in a 6+ FTE savings.

Automated manual processes for the Tivoli and BMC monitoring service line. Recognized as the primary automation developer for the Tivoli monitoring and BMC Patrol teams. Learned and provided Tivoli monitoring and BMC Patrol support.• Proposed and developed a TEC Fact File Web Tool interface which automated the updates to the production facts while reducing human error and saving money. The solution was transitioned to the Enterprise Automation team as a global tool.• Automated the migration process of Tivoli endpoints from one server to another which resulted in a 2 hour savings per server with over 300 servers to migrate.• Installed, configured, and managed 1300+ Tivoli endpoints and 2400+ BMC agents, applications, knowledge modules, and consoles in a large, dynamic, multi-operating system environment.

Designed and developed an enterprise backup reporting tool which collected backup success and failure data. Ported the solution for 6 different storage tools and across 7 different operating systems. Provided full product support including database administration, system administration, full life-cycle support, product demonstration, end-user support, and product documentation.• Developed automated processes that handled up to 15k server updates per hour on 100+ accounts.• Designed process improvements which led to increased data integrity, optimized error handling, and business resource savings of 8+ FTE.

Developed build scripts, managed builds, debugged build breaks, performed build verification testing, and packaged the end product for WorkSpace On Demand. Quickly became the focal point for all technical issues on the product build team.• Proposed, designed, and developed a web interface to CMVC utilized in the daily war room to manage build defects and then send email and page notifications to the build team.

Master Of Business Administration (Mba)

Bachelor Of Business Administration (Bba)

Non-Degree Candidate, Computer Science