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John Shaw Email & Phone Number

Customer Insights & Strategy, Consumer Behaviour, Quantitative & Qualitative Research, Data Analysis, Stakeholder Management at Vocus
Location: Melbourne, Victoria, Australia 6 work roles
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Current company
Role
Customer Insights & Strategy, Consumer Behaviour, Quantitative & Qualitative Research, Data Analysis, Stakeholder Management
Location
Melbourne, Victoria, Australia
Company size

Who is John Shaw? Overview

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Quick answer

John Shaw is listed as Customer Insights & Strategy, Consumer Behaviour, Quantitative & Qualitative Research, Data Analysis, Stakeholder Management at Vocus, a company with 1630 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for John Shaw.

John Shaw previously worked as Retail Marketing Insights Specialist at Vocus and Project Manager at The Evolved Group.

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Email format at Vocus

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Vocus

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Profile bio

About John Shaw

I’m an insights specialist with over 20 years’ experience in banking, insurance, and consultancies with an in-depth knowledge of personal and business markets. I build strong relationships with stakeholders, which helps me deliver high impact projects in line with business strategy. Recent assignments include customer experience programs, segmentation, brand positioning and product/service design initiatives. I’m a passionate advocate of customers in business decision making and derive insights from multiple data sources to influence action prioritisation. I have skills in a range of qualitative and quantitative research methodologies and proficient in data analyses. I’m an effective communicator, both in writing and verbally, ensuring a focus on implications and action.

Current workplace

John Shaw's current company

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Vocus
Vocus
Customer Insights & Strategy, Consumer Behaviour, Quantitative & Qualitative Research, Data Analysis, Stakeholder Management
australia
Website
Employees
1630
AeroLeads page
6 roles · 15 years

John Shaw work experience

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Retail Marketing Insights Specialist

Current

Managing agency relationships and developing the retail consumer brand and advertising tracking program, to assist the marketing team with the evolution of the Dodo, iPrimus and Commander brands. Identifying insights from a range of market and customer research and data sources to assist business and brand strategy.

Jul 2021 - Present

Project Manager

Owned and managed a range of projects covering packaging, voice of customer program and industry research. Provided support for junior researchers and guidance with analysis, reporting to develop insights for clients

Feb 2021 - Jun 2021

Senior Customer Insights Advisor

Melbourne, Australia

Developed and delivered actionable insights to internal stakeholders across personal and business segments, driving brand equity, trust, and advocacy. Maintained a strategic plan for the Suncorp Group’s VOC program to support improvements to customer and financial outcomes.

2013 - 2020 ~7 yrs

Research Director

Melbourne, Australia

Provided leadership in developing and implementing brand and advertising tracking and bespoke research designs to support clients’ business decisions

2011 - 2013 ~2 yrs

General Manager Research

Developed business relationships with new and existing clients via bespoke research designs to deliver consumer driven insights

Jul 2010 - Nov 2011

Group Account Director

Dbm Consultants

Managed several key client relationships in a range of industries including banking, telecommunications and government, and delivered consumer insights to inform business decision making

Dec 2006 - Jul 2010
Team & coworkers

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FAQ

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What company does John Shaw work for?

John Shaw works for Vocus.

What is John Shaw's role at Vocus?

John Shaw is listed as Customer Insights & Strategy, Consumer Behaviour, Quantitative & Qualitative Research, Data Analysis, Stakeholder Management at Vocus.

Where is John Shaw based?

John Shaw is based in Melbourne, Victoria, Australia while working with Vocus.

What companies has John Shaw worked for?

John Shaw has worked for Vocus, The Evolved Group, Suncorp Group, Hall & Partners, and The Slater Marketing Group.

Who are John Shaw's colleagues at Vocus?

John Shaw's colleagues at Vocus include Mazi Zibai, Deepak Nikuliya, Sas Brandy, Neale Walters, and Kiran Yedla.

How can I contact John Shaw?

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