John Sheridan Email & Phone Number

I have over 30 years of experience and specialize in creating innovative and proven best practice solutions driven by business requirements. I pride myself on producing results on time and on budget.As a detail-oriented Project Manager, I've been successful in coaching and supporting small or large teams to excel. My strategic consulting experience ensures that the myriad of project tactical activities always align with an organization’s strategic objectives.I hold certification in IT Service Management Essentials from the Examination Institute of Information Science (EXIN) in the Netherlands. My expertise facilitates the implementation of industry-standard service management processes, based on the best-practices Information Technology Infrastructure Library (ITIL).I have provided leadership and expertise on a number of key transformation assignments involving organizational structure and performance reviews, business process and technology reviews, strategic planning, and project managing the implementation of multi-million dollar architectures, systems, and services through modernization delivery projects in a wide variety of complex environments.I provide consulting services and proven methods for Goal Attainment, Organizational Alignment, and Risk Management throughout the enterprise. I have conducted assignments across North America and Europe in a wide variety of verticals, such as telecommunications, natural resources, public sector, volunteer organizations, health, education, utilities, hospitality, retail, and internet-based businesses.