John Smid Email & Phone Number

Excited to transform the CRM, ERP, Multichannel Marketing, and Service Management capabilities at fast growing Lubecore International.

Drove the local Tech Enablement stream of our Customer Powerhouse initiative.Acted in a consultant capacity in the successful implementation of Veeva and IMCM at Bayer Canada.Developed and enhanced internal HCP spending data.Recruited a small group of Bayer employees from across Canada to be part of an Innovation Council with the mandate of fostering a.

Toronto, Canada Area

For our Pharma division - Guided business technology strategy development, solution discovery, IT support management, and relationship managementImplemented a Bayer Canada digital council to drive the integration of digital into all our customer and patient interactions

Toronto, Canada Area

Optimized IT resourcing to meet strategic Business Objectives by developing and implementing IT program management. Key member of NA team developing and implementing a project management center of excellence for Bayer IT.Implemented KPIs for IT projects and services to improve efficiency and drive cost savings initiativesEnsured accountability by.

Toronto

Managed the Bayer Canada Business Solutions Team responsible for SAP and other back office solutions. Transitioned the team from supporting local systems to supporting global ERP and enterprise systems.