Front End Leader
Current- Lead and manage a team of cashiers, providing coaching and guidance to improve sales techniques, particularly in selling service plans and enhancing transaction efficiency- Resolve escalated customer issues, ensuring satisfaction and maintaining a high level of customer service- Oversee daily cash handling operations, including managing the money safe and ensuring accurate financial reporting- Collaborate with other department leaders to streamline front-end operations, enhancing… Show more - Lead and manage a team of cashiers, providing coaching and guidance to improve sales techniques, particularly in selling service plans and enhancing transaction efficiency- Resolve escalated customer issues, ensuring satisfaction and maintaining a high level of customer service- Oversee daily cash handling operations, including managing the money safe and ensuring accurate financial reporting- Collaborate with other department leaders to streamline front-end operations, enhancing overall store performance- Monitor and analyze sales data to identify opportunities for improvement, driving team performance to meet and exceed sales targets Show less
