Senior Project Manager
Current• Manages the day-to-day operational and tactical aspects of multiple or large-scale projects. • Oversees managers working on client engagements within practice. • Reviews high-level deliverables across projects. • Implements engagement review and quality assurance procedures in accordance with our methodology to ensure profitable and successful execution of consulting engagements as measured by SOW/Project goals and customer satisfaction. • Minimises our exposure and risk across multiple projects. • Manages scope and mitigates risk across projects. -• Manages to and achieves revenue goals set for projects. • Sets expectations upward regarding revenue and profitability projections. -• Serves as key participant in team and client meetings. • Effectively communicates relevant project/practice information to superiors and peers in other practices. • Tactfully communicates sensitive information. • Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual. • Grows long-term relationships with clients and capitalises on equity and partnership opportunities.-• Pursues excellence in all aspects of business. • Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change. • Evokes creative and innovative thinking from team members while helping them to bring their ideas and career plans to fruition. • Helps to determine new, creative ways to employ teams on projects and distribute responsibilities. • Works across practice to share lessons learned and best practices. -• Manages day-to-day client interaction and expectations for multiple or large-scale projects. • Anticipates clients needs and proposes alternative business solutions. • Continually seeks and capitalises upon opportunities to increase customer satisfaction and deepen client relationships.
