Sam Arora Email & Phone Number

Project Work:==============Exchange server migration from 2003 to 2010, 2007 to 2010, 2007 to 2013 and 2010 to 2013.Ocs 2007 server migration to Lync 2010/2013Hyper v server implementationAD server migrationImplementation of Microsoft products as per demand

Exhcange Technical AssoCiate Level 3, ibm; As an Exchange Technical Associate my role is to deploy and migrate Microsoft Exchange Server Environments. Designing and Configuring High Availability, Site Resiliency, Exchange Storage RPC CAS configuration etc. Design and deploy backup solutions for Exchange Servers. Publishing Exchange and Lync services via TMG Server 2010. Implement and Configure AD RMS, TMG Server 2010 and Hardware Load balancers. Create Migration Plans and steps. Deploy, migrate and configure Microsoft Lync Server 2010. Troubleshooting exchange, Lync issue. Extensive hands-on and in-depth experience in the architecture, migration, deployment, configuration, and support of enterprise-level infrastructure, software, and technology.

Exchange Team) my role is to provide technical resolution to Microsoft Customers within the SLA (As per the severity of the cases). Worked as an Escalation point to the support Engineer incase necessary. Provide the support engineers with a plan of action on non-resolved incidences at primary, secondary level and see to it that the plan of action is executed in sync with my Technical Lead. Conducting regular triages to keep the technical skill set level up to the mark

Exchange server support as a Microsoft representative.

Exchange Team) my role is to provide technical resolution to Microsoft Customers within the SLA (As per the severity of the cases). Worked as an Escalation point to the support Engineer incase necessary. Provide the support engineers with a plan of action on non-resolved incidences at primary, secondary level and see to it that the plan of action is executed in sync with my Technical Lead. Conducting regular triages to keep the technical skill set level up to the mark.IT Services System administrator, northgate computers; Monitoring Exchange Server 2000 and 2003, installation of Service Packs on Exchange Server for all their domestic clients. Installation of updates on Windows Server and applications like Symantec, McAfee, Trend Micro Anti-Virus and Backup Application like Backup Exec,DPM. Got responsibility to manage team of Junior Engineer and Trained several new Engineer.ATM MACHINE CORDINATOR

in well reputed firm named CMS COMPUTER SYSTEMS. The job profile in the firm :-Maintenance of machine.Installation inventory.Trouble shooting. (First hand)Maintaining inventory.Seeing the machine is connected to router.First hand maintenance of V- SAT links.Configure router on static IP with V-SAT link

Bachelor Of Commerce (Bcom), Commerce

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