Johnson Imuse Email & Phone Number

South-South Warri Delta State

(EMTS) Retail Advisor;(March 2016 till date)Function• Customer product Education and demonstration.• Handling customer queries and complaints• Retrieval of lines• Daily sales report for the shop and give daily feedback on shop management.• Direct sales of Etisalat products and services • Proactively gather current customer data/information and regular update customer data base• Maintain proper update of stock/Bin card• Weekly report on device configuration and resolutionPerform any other duties as assigned by the shop manager/Retail managementESMCS LIMITED (Mobile number portability officer/Retail advisor(March 2013 )Functions:• Porting of lines from other networks into Etisalat’s network• Compiling of MNP weekly and monthly report for South-South region• Customer product Education and demonstration.• Handling customer queries and complaints• Retrieval of lines• Daily sales report for the shop and give daily feedback on shop management.• Direct sales of Etisalat products and services • Proactively gather current customer data/information and regular update customer data base• Maintain proper update of stock/Bin card• Weekly report on device configuration and resolution• Perform any other duties as assigned by the shop manager/Retail management.• C & I LEASING SIM REG OFFICER (SRO)April 2011-February 2013• Activation of sims• Handling customer queries and complaints• Direct sales of Etisalat products and services• Responsible for managing, motivating and continuous transfer of skills and knowledge to new recruits.