Johnson Ma

Johnson Ma Email and Phone Number

Senior Desktop Engineer at Ziptech Services @ Ziptech Services
london, greater london, united kingdom
Johnson Ma's Location
London, England, United Kingdom, United Kingdom
About Johnson Ma

Johnson Ma is a Senior Desktop Engineer at Ziptech Services at Ziptech Services. He possess expertise in customer service, active directory, troubleshooting, training, microsoft office and 11 more skills. He is proficient in Cantonese. Colleagues describe him as "John is a detail-orientated individual who strives to give great customer service. His knowledge of IT knows no bounds as he has been working with computers from such a young age. He is quick and eager to learn and I know he will go far within the IT industry."

Johnson Ma's Current Company Details
Ziptech Services

Ziptech Services

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Senior Desktop Engineer at Ziptech Services
london, greater london, united kingdom
Employees:
17
Johnson Ma Work Experience Details
  • Ziptech Services
    Senior Desktop Engineer
    Ziptech Services Jul 2013 - Present
  • Career Legal
    It Support Help Desk
    Career Legal Apr 2012 - Jun 2013
    Liverpool Street
    • Responsible for troubleshooting hardware/software issues for 70 users face to face or over the phone• Installing and configuring operating systems, application and hardware• Working on resolving issues until needed to escalate to appropriate level• Documenting findings for future reference requires attention to detail• Creating system images for deployment of operating systems such as Windows 7/XP and software upgrades with Pronet and Symantec anti-virus to multiple PC’s• Adding users and resetting passwords on active directory• Generating weekly consultants reports using Microdec Rpm profile software and editing figures requires great attention to detail.• Full assembling of new servers and racking them in the Comms room• Relocating PC’s ensuring they were fully operational including setting up new users on workstations• Printing and ensuring all weekly call usage of all 9 departments are given to the MD, checked using TIM professional program.• Remote connection to company laptop and user PC’s to further troubleshoot problems• Checking and labelling ports of the building and monitor which ports are patched in the COMS room requires me to have excellent planning and organisational skills• Setting up and networking multiple PC’s for a training environment requires excellent organisational skills and attention to detail• Updating company PC information and floor plans using Microsoft Office 2003/2007• Ensuring back up tapes are replaced daily
  • Mann'S
    Chef
    Mann'S Feb 2010 - Feb 2012
    Hampton Wick
    Mann’s, Hampton wick Chef and counter• Responsible for cash handling and stock control requiring strong organisational skills• Cooking quality food to order and on time requires me to deal with pressure at a fast pace• Giving suggestions to over 20 per day customers means I need to listen attentively • I am usually on call and share shifts with 3 colleagues requiring flexibility• Using the PC to print out orders coming in from websites to ensure flow of the business
  • Hairdressing John
    Self-Employed Hair-Stylist
    Hairdressing John Feb 2009 - Feb 2012
    Hounslow
    Self employment, Hounslow Hair stylist and colourist• Listening to the clients hair needs and providing accurate advice accordingly• Maintaining high levels of professionalism by not going over the time specified for the service• Ensuring the customer is valued by paying attention to detail at all times• Dealing with clients face to face using excellent communication skills to acquire what they want• Following technical procedures to provide an outstanding quality hair cut and colour

Johnson Ma Skills

Customer Service Active Directory Troubleshooting Training Microsoft Office Windows Software Installation Microsoft Excel Microsoft Exchange Outlook Windows 7 Microsoft Word Comptia A+ Certification Networking Technical Support Time Management

Johnson Ma Education Details

  • Heathlands
    Heathlands

Frequently Asked Questions about Johnson Ma

What company does Johnson Ma work for?

Johnson Ma works for Ziptech Services

What is Johnson Ma's role at the current company?

Johnson Ma's current role is Senior Desktop Engineer at Ziptech Services.

What schools did Johnson Ma attend?

Johnson Ma attended Heathlands.

What skills is Johnson Ma known for?

Johnson Ma has skills like Customer Service, Active Directory, Troubleshooting, Training, Microsoft Office, Windows, Software Installation, Microsoft Excel, Microsoft Exchange, Outlook, Windows 7, Microsoft Word.

Who are Johnson Ma's colleagues?

Johnson Ma's colleagues are Chris Buglass, Ben Pointu, Al Patterson, Andrew Wiltshire, David Edmonds, Abdul Shukor, Sadiha Khan.

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