Shannon Johnson
AeroLeads people directory · profile

Shannon Johnson Email & Phone Number

Customer Service TCS at Shawmut Corporation
Location: Attleboro, Massachusetts, United States 13 work roles 1 school
2 work emails found @broadviewnet.com 3 phones found area 508 and 914 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 3 phones

Work email s****@broadviewnet.com
Direct phone (508) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Shawmut Corporation
Role
Customer Service TCS
Location
Attleboro, Massachusetts, United States
Company size
345 employees

Who is Shannon Johnson? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Shannon Johnson is listed as Customer Service TCS at Shawmut Corporation, a with 345 employees, based in Attleboro, Massachusetts, United States. AeroLeads shows a work email signal at broadviewnet.com, phone signal with area code 508, 914, and a matched LinkedIn profile for Shannon Johnson.

Shannon Johnson previously worked as Customer Service and Program Manager at Uno Foods, Inc. and E-Commerce Retail & Club Customer Service Associate Manager at Uno Foods, Inc.. Shannon Johnson studied at Duquesne University.

Company email context

Email format at Shawmut Corporation

This section adds company-level context without repeating Shannon Johnson's masked contact details.

{first_initial}{last}@broadviewnet.com
89% confidence

AeroLeads found 2 current-domain work email signals for Shannon Johnson. Compare company email patterns before reaching out.

View email format View company profile Management contacts
Profile bio

About Shannon Johnson

Results-driven customer service professional with extensive experience in a variety of industries including medical, technology, finance, and apparel. Well-versed in contact management across multiple platforms, producing and delivering training content, and improving service delivery. Key strengths include:• Coaching • Customer Contact Management • Team Leadership• New Customer Orientation • Continuous Process Improvement • Technical Training

Listed skills include Telecommunications, Voip, Call Center, Troubleshooting, and 4 others.

Current workplace

Shannon Johnson's current company

Company context helps verify the profile and gives searchers a useful next step.

Shawmut Corporation
Shawmut Corporation
Customer Service TCS
Attleboro, MA, US
Website
shawmutcorporation.com
Employees
345
AeroLeads page
Company profile
View company profile Email format
13 roles

Shannon Johnson work experience

A career timeline built from the work history available for this profile.

Customer Service And Program Manager

Uno Foods, Inc.

Brockton, Massachusetts, Us

E-Commerce Retail & Club Customer Service Associate Manager

Uno Foods, Inc.

Brockton, Massachusetts, Us

Feb 2021 - Dec 2021

Customer Service Specialist

Medical Specialties Distributors, Llc / Mckesson

Stoughton, Ma, Us

Managed customer escalation and logistics concerns using SaaS and company proprietary platforms, coached and delivered training.• Participated in development and deployment of updated QA program• Participated in transition of Customer Service QA to McKesson• Delivered New Hire Training

Mar 2016 - Jun 2020

Customer Service Representative

Charles River Apparel

Sharon, Ma, Us

Managed customer contacts via multiple platforms, produced and delivered training content.• Worked with multiple departments to create training content for customer service• Created job aids for Customer Service resulting in decreased talk time in call center

Jul 2015 - Jan 2016

Supervisor, Customer Training And Support

Broadview Networks

Rye Brook, Ny, Us

Customer Training and Support Manager (June 2006 – September 2013)Created customer training program for new Hosted PBX customers. Managed a team of Technical Trainers and service-focused Support Analysts located throughout the northeast US and Manilla, Philippines.

Jun 2006 - Sep 2013

Customer Relationship Management Trainer

Broadview Networks

Rye Brook, Ny, Us

Design and deliver training modules. Scope included technical training of company operationg systems, product training, and soft skills training using various media.

Aug 2002 - Jun 2006

Quality Assurance Analyst

Broadview Networks

Rye Brook, Ny, Us

Responsible for the review, development, and training of the overall service delivery provided by multiple teams in the Customer Relationship Management department including the inbound call center, and as required for outsourcing vendors. Organized and reported the resulting data to senior call center management.

Apr 2001 - Aug 2002

Teleservicing Senior Specialist

Boston Financial Data Services

Us

Supervised and provided leadership to a 15-member team of call center representatives, including queue management via Lucent CentreVu. Assisted in the implementation of the Communico*s MAGIC Customer Service Skills program.

Jul 2000 - Apr 2001

Quality Assurance Representative

John Hancock Signature Services

Monitored and provided feedback to Customer Service Representatives in a high volume call center using MAGIC and NQR guidelines. Delivered Customer Service Quality and Customer Service Workflow training to new hire representatives. Assisted in the start up of sister call center in Albuquerque NM.

Apr 1997 - Jul 2000

Financial Services Consultant

Pnc Bank

Pittsburgh, Pennsylvania, Us

Responded to customer inquires regarding their banking products with PNC bank in a high volume call center environment.

Oct 1996 - Apr 1997

Customer Service Representative

At&T

Dallas, Tx, Us

Resolved customer*s billing questions and disputes in a high volume inbound call center. Skills and *MAGIC Coach; Communico Ltd.Certificates *Developing Procedures, Policies, and Documentation; Information Mapping Associates

Feb 1995 - Aug 1996
Team & coworkers

Colleagues at Shawmut Corporation

Other employees you can reach at shawmutcorporation.com. View company contacts for 345 employees →

MA Mike Adams Mike Adams Colleague at Shawmut CorporationGreensboro--Winston-Salem--High Point Area, United States View → TH Thomas Hylton Thomas Hylton Colleague at Shawmut CorporationHolland, Michigan, United States View → JJ Justin Jimenez Justin Jimenez Colleague at Shawmut CorporationOak Ridge, Tennessee, United States View → GH Gerardo Hernández García Gerardo Hernández García Colleague at Shawmut CorporationUnited States View → PB Paul Brewer Paul Brewer Colleague at Shawmut CorporationManchester, Kentucky, United States View → MG Moises Goncalves Moises Goncalves Colleague at Shawmut CorporationPowell, Tennessee, United States View → PH Peyton Hansen Peyton Hansen Colleague at Shawmut CorporationKnoxville Metropolitan Area, United States View → MM Melissa Mccaskill Melissa Mccaskill Colleague at Shawmut CorporationPotwin, Kansas, United States View → ET Emma Tilley Emma Tilley Colleague at Shawmut CorporationGreensboro--Winston-Salem--High Point Area, United States View → MC Manu Chavez Manu Chavez Colleague at Shawmut CorporationMontreal, Quebec, Canada View →
1 education record

Shannon Johnson education

  • Duquesne University
    Duquesne University
FAQ

Frequently asked questions about Shannon Johnson

Quick answers generated from the profile data available on this page.

What company does Shannon Johnson work for?

Shannon Johnson works for Shawmut Corporation.

What is Shannon Johnson's role at Shawmut Corporation?

Shannon Johnson is listed as Customer Service TCS at Shawmut Corporation.

What is Shannon Johnson's email address?

AeroLeads has found 2 work email signals at @broadviewnet.com for Shannon Johnson at Shawmut Corporation.

What is Shannon Johnson's phone number?

AeroLeads has found 3 phone signal(s) with area code 508, 914 for Shannon Johnson at Shawmut Corporation.

Where is Shannon Johnson based?

Shannon Johnson is based in Attleboro, Massachusetts, United States while working with Shawmut Corporation.

What companies has Shannon Johnson worked for?

Shannon Johnson has worked for Shawmut Corporation, Uno Foods, Inc., City Of Attleboro, Medical Specialties Distributors, Llc / Mckesson, and Charles River Apparel.

Who are Shannon Johnson's colleagues at Shawmut Corporation?

Shannon Johnson's colleagues at Shawmut Corporation include Mike Adams, Thomas Hylton, Justin Jimenez, Gerardo Hernández García, and Paul Brewer.

How can I contact Shannon Johnson?

You can use AeroLeads to view verified contact signals for Shannon Johnson at Shawmut Corporation, including work email, phone, and LinkedIn data when available.

What schools did Shannon Johnson attend?

Shannon Johnson studied at Duquesne University.

What skills is Shannon Johnson known for?

Shannon Johnson is listed with skills including Telecommunications, Voip, Call Center, Troubleshooting, Customer Service, T1, Mpls, and Pbx.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.