Ashleigh Johnson Email & Phone Number

Tysons Corner, VA

Tysons Corner, VA

Raleigh-Durham, North Carolina Area

Herndon, VA

• Provide first customer point of contact at MBO Partners
• Educate new customers about MBO Partners background and program offerings
• Provide consultations on available program options to customers in order for the correct decisions to be made
• Use effective communication skills to interpret customers’ needs and wants, and then translate them into company program offerings
• Facilitate new hire paperwork by ensuring the customer understands what is required and answer any on boarding questions
• Build long lasting relationships with customers in order to help customer retention

MBO Partners

• Provide operational business support and a high level of customer service to an assigned group of professional consultants working at domestic and international client sites
• Respond to and resolve issues relating to time, expense reimbursement, payroll, billing, employee benefits, retirement, and other related items
• Negotiate & execute contracts in support of Consultants’ business objectives with clients
• Establish and maintain positive working relationships through developing credibility and rapport
• Educate and communicate to Consultants complex HR, legal, financial & system transactions as they occur
• Utilize the proprietary online system to process transactions and identify issues proactively