Cam Johnson Email & Phone Number

Charlotte, North Carolina, United States

• Managing team of Technology Business Systems Associates responsible for all Intake, Sizing, Capacity, and Release Planning activities for one of Wells Fargo’s largest Data Warehouse applications. This team is also.
• Managing team of Technology Business Systems Associates, Analytic Consultants, and Operations Systems Engineers responsible for all user support and level three production support activities for one of Wells Fargo’s.
• Created capacity planning application for the broader warehouse team. The application allows for creation of a resource plan for all team members and roll up for team capacity planning ensuring proper resource.
• Worked with the user and production support team to stand up the JIRA Service Desk application as well migrated the team to Agile methodologies using Kanban. These techniques, along with other process changes and.
• Currently migrating project teams to Agile methodologies using Scrum.
• Enhanced relationships across all teams providing user and production support to the warehouse by implementing various information sharing and process improvement calls each week.

Charlotte, North Carolina, United States

• Manager of Data and Analytics Product’s (DAP) Technology Relationship Management (TRM) group.
• Worked with Enterprise Data and Analytics’ (EDA) Intake group ensuring projects were sized and subsequently assigned to the appropriate TRM as well as other DAP groups for planning, execution, tracking, and.
• Managed and coached all TRM resources to ensure successful project management of efforts <$50K.
• Worked closely with EDA’s PMO to ensure proper and timely handoff and coverage of efforts >$50K.
• Partnered with DAP’s senior leaders to assist them in coordinating LOB partner meetings. Also worked with them to produce accomplishment reporting against stated MBOs as well as assisting in various quarterly and.
• Provided time and capacity reporting to DAP senior leaders aiding them in ensuring proper resource allocation across Admin, Core, Enhancement, and Project activities.

Charlotte, North Carolina, United States

• Managed a portfolio of application projects supporting various lines of business including Debit and Credit Card, Deposit Products, Liquidity Analytics and Reporting, and Financial Crimes. Also provided project.
• Worked with application resources to provide sizings and monthly forecasting for projects falling in the aforementioned categories.
• Developed a capacity/resource planning model for the group.
• Facilitated transition of the group to a new time reporting system for projects, STAMP.
• Worked with various resource managers to refine the group’s roles and responsibilities providing more efficiencies in work efforts.

Charlotte, North Carolina Area

• Led a team providing various support across the Card Systems Group (CSG) as well as providing support for a couple of Enterprise fraud applications. In addition, the team provided relationship management services to.
• Coordinated the Release Management process for the Card Systems Group (CSG) and managed the SharePoint sites supporting those processes.
• Worked with application managers and program offices to determine, log, report, and manage release commitments for projects.
• Managed the CSG Release Management SharePoint site tracking all installs and events for CSG. Worked closely with application managers and their areas to ensure visibility to all CSG release and non-release activity.
• Handled management reporting for CSG working with application areas and senior management to comprise and report significant CSG activity.
• Handled ad-hoc reporting needed from CSG to the Enterprise. Worked with application managers and senior management to collect, refine, and submit data for areas such as staffing models, tools usage, environment, test.

Charlotte, North Carolina Area

• Project Manager/Senior Systems Analyst, Retail Banking Technology, Wachovia Bank
• Managed numerous software development, operational improvement, and merger efforts for the Retail Bank. Performed project management activities for these efforts coordinating both human and financial resources to.
• Served as relationship manager for many of the Retail Bank’s business partners (Debit Card Management, ATM Solutions, Debit Card Settlement and Disputes, Business Services) working with them to appropriately define and.
• Handled relationship management responsibilities for some of the Retail Bank’s external customers such as Visa and NYCE. Worked with them to define changes needed for compliance releases. Managed resources to ensure.

Charlotte, North Carolina Area

• Coordinated and managed all application changes for the company’s Problem Management System. This system was used by all IT employees to manage and eliminate problems from the bank’s technology environment.
• Worked with multiple customer groups gathering business requirements and formulating functional specifications.
• Formulated functional business requirements and project plans for each release of the software.
• Managed development efforts to ensure all business requirements were implemented successfully.
• Coordinated user testing and training for each release.
• Performed various troubleshooting activities when user questions and issues would arise during software maintenance.

Oak Ridge, TN

• Directed all aspects of computer operations for the Hazardous Materials Management Program (HMMP).
• Served as liaison maintaining communications between users, HMMP personnel, and technical staff.
• Managed the conversion effort to a client-server environment.
• Provided technical guidance and leadership to the programming and design staff as well as performing software development activities.
• Prepared both hardware and software specifications and various operational procedures.
• Responsible for budgeting and managing both software and hardware resources.

Oak Ridge, TN

• Designed and implemented a just-in-time inventory control system for Energy Systems procurement.
• Managed, developed, and implemented a computerized system to track the receipt, movement, and return of vendor-owned gas cylinders.
• Developed numerous bar code applications for receiving and tracking materials.
• Chaired a committee to coordinate technical training for all MIS employees.
• Served as administrator for a departmental Local Area Network (LAN).

Master Of Business Administration (M.B.A.)

Bachelor Of Science (B.S.), Management Information Systems

Activities and Societies: Baptist Student Untion