Cody Johnson Email & Phone Number

Lehi, Utah, United States

Drive improvement efforts across employee experience, customer experience, and operational efficiency for the Property Estimating Solutions business unit.

Lehi, Utah, United States

🔍 Ongoing PMO Oversight and Continuous Improvement:Continuously lead and oversee the Project Management Office (PMO), ensuring its efficiency and effectiveness. Proactively drive continuous improvement initiatives to enhance project delivery and organizational processes.🚀 Strategic Expansion of PMO Responsibilities:Expanding the scope of the PMO beyond.

🔧 Technical Project Management Office (PMO) Establishment:Pioneered the establishment of a robust Technical Project Management Office (PMO) from inception, setting clear expectations and introducing career development pathways for team members.🚀 Scaled Agile Practices Across 20+ Divisional Teams:Spearheaded the seamless alignment and scaling of Agile.

Lehi, Utah, United States

• Ensured operational consistency across four product-centric departments spanning a division of 200+ professionals
• Assisted in prioritizing, tracking, and executing cross-departmental development projects
• Built a system to measure and track operational efficiency leveraging Jira, AWS, and Power BI
• Defined and drove cross-departmental process improvements

• Ensured operational consistency across four product-centric departments spanning a division of 200+ professionals
• Assisted in prioritizing, tracking, and executing cross-departmental development projects
• Built a system to measure and track operational efficiency leveraging Jira, AWS, and Power BI
• Defined and drove cross-departmental process improvements

Lehi, Utah

• Collaborated with rest of department management team to establish department-wide standards, strategies, and processes to improve quality and delivery time of requested work
• Established product direction to deliver reliable, scalable, and secure services
• Coordinated projects across Mobile/Desktop, Core, Online Estimatics, and WebOps departments
• Consolidated needs from client teams into fully featured web services
• Fulfilled the role of Project Manager for select teams

Lehi, UT

• Defined and managed work to be accomplished by multiple agile software development teams
• Worked with Finance and Sales departments to complete a Lean Six Sigma Green Belt project resulting in over $200k of annual savings
• Helped define requirements and features for new video streaming service
• Created the Operational Excellence Report for the entire department

Lehi, UT

Oversee the quality of the core services and API's via load, performance, security, and functional testing.

Lehi, UT

- Work with non-automation counterparts to identify organizational automation needs. - Set, develop roadmaps towards, and work with Test Automation Managers to achieve, coordinated automation goals for the organization. - Work with individual groups to advance automation initiatives and improve supporting processes to increase automation effectiveness..

Lehi, UT

- Manage automation efforts across several product families, including multiple web, desktop, and mobile applications in each product family- Oversee efforts of team of 20 Test Automation Engineers- Give technical direction on the architecture used in the various automated frameworks- Improve overall QA process and identify where automation makes sense.

Lehi, UT

- Built a cross-platform automation framework for a mobile app on both the iOS and Android platform using Calabash (Cucumber) and Ruby- Modularized automation framework using the Page Pattern to make framework stable and scalable- Worked with stakeholders to prioritize tasks using an Agile process (Kanban)- Integrated tests into Jenkins CI build server.

Orem, UT

- Tested software applications for various platforms, including desktop, web (Silverlight), and mobile (iOS and Android)- Managed tasks in both a Waterfall and later an Agile environment (SCRUM)- Assisted customers with technical issues, when necessary- Conducted workflow, end-to-end, and ad-hoc testing

Provo, Utah Area

Taught the following courses:INFO 1200 - Computer Programming I for IS/IT - Fall 2014INFO 2410 - Database Fundamentals - Spring 2015

Provo, Utah Area

- Oversaw team of three Rates Programmers- Ensured all work was conducted in a timely manner- Attended weekly managers meeting with company's chief officers- Continued all projects from the Application Programmer role

Provo, Utah Area

- Oversaw gathering and management of statistics- Ran monthly ETL process for creating customer data sets- Worked with CEO and customers to design and begin developing a data analysis portal- Built widgets for obtaining estimated insurance rate- Built and maintained API used by widgets

Provo, Utah Area

- Updated rate factors for calculating insurance premiums- Created new rate profiles according to rate calculation documents submitted by insurance companies

American Fork, UT

- Create and update internal training documentation- Member of ACH Risk Mitigation committee- Conducted on-site technical training for business online banking customers- Created training for new products and procedures- Assisted with company-wide training on online banking products

American Fork, UT

- Setup and troubleshoot business online banking, including ACH and Wire functionality- Train new Call Center Representatives- Create and update customer online banking training documentation

American Fork, UT

- Address customer inquiries regarding account balances, activity, statements, etc.- Assist with Spanish-speaking customers throughout the company- Setup and troubleshoot personal online banking

Master Of Business Administration - Mba

Bachelor'S Degree, Information System, 3.87

Associates, Information Systems