Jamar Johnson-Thompson Email & Phone Number

Philadelphia, Pa, Us

Chicago, Il, Us

Philadelphia, Pennsylvania, Us

Philadelphia, Pennsylvania, Us

Baltimore, Maryland, Us

Durham, Nc, Us

Conshohocken, Pa, Us

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Selected to establish a new Release Management Office with oversight and governance of software releases for enterprise solutions.

Philadelphia, Pa, Us

Served as the key developer of the quality assurance strategy including yearly roadmap activities and 5-year strategic plan. Developed cost-saving strategies based on existing consumer data. • Successfully trained team members to fulfill the needs of the testing leadership role• Participated in the development of the annual budget based on projected business needs• Through data analysis, oversaw the successful build of test automation for Self-Service Portal, mobile HR, and SAP Organizational Management which in some instances reduced the testing effort by 80%• Developed and implemented a comprehensive browser compatibility testing strategy• Set the groundwork for recurring mobile testing by developing an iOS testing strategy• Developed an automation feasibility process complete with complexity scale to determine likely automation projects and estimated costs• Operationalized quality reporting including daily, weekly, quarterly, and yearly metrics and communicated to key stakeholders for strategic and decision-making purposes• Managed an approximate half-million dollar budget which included full-time employees, consultants, hardware, and software• Reported return on investment (ROI) progress on a quarterly basis to stakeholders including Human Resources Finance & Analytics teams

Philadelphia, Pa, Us

Sought out to lead overall quality assurance activities (test planning, requirements gathering, test automation, defect management, reporting & analysis, etc.) for HCM products and applications including SAP, Success Factors, and SAP Business Warehouse. Key Accomplishments:• Implemented test automation (desktop and mobile) when technically, practically, and economically feasible.• Participated in the implementation of data masking of sensitive data for Compliance and security purposes• Leveraged an existing vendor relationship to form best-in-class service providing testing team through effective budget management• Defined key performance indicators (KPIs) to monitor and enhance testing quality• Developed and trained junior engineers to perform in test lead roles• Developed and implemented a Disaster Recovery validation plan and leveraged existing test automation scenarios to expedite validation• Played a key role in the project management process from inception to delivery with a particular focus on quality management and analysis• Developed a feasibility process with complexity scale to determine likely projects and estimated costs

Philadelphia, Pa, Us

- Collaborated with functional and development leads to identify and subsequently deliver current and future test data needs.- Designed, developed, deployed and maintained multiple web-based applications that focused on meeting the data needs of the cross-platform test teams. Functionality included data creation, data validation, data clean-up, and environment configuration views.- Regularly reported statistical data and cost of ownership for usage and consumption for internally developed tools.- Played major role in onboarding and training new onshore and offshore resources of varying levels of technical expertise in relation to changing business needs. - Served as SCRUM Master and technical lead on a team of software developers that developed and maintained tools for use with testing and test data creation. Tools were developed using the AGILE methodology.

Philadelphia, Pa, Us

- Developed reusable, customer-focused solutions to business customers for use within all stages of the quality assurance life cycle.- Acted as a coach and mentor to entry level and mid-level engineers by assessing strengths and areas of opportunities and providing feedback to improve performance and productivity.- Successfully leveraged onshore and offshore resources to drive increased team productivity. - Served as subject matter expert and technical lead on existing automation infrastructures.- Met with internal business customers to plan and subsequently deliver flexible and reusable solutions to resolve complex issues. Solutions were delivered in an easy-to-use web portal and were often consumed by 500+ users.- Served as the Local Project Administrator (LPA) for the primary automation test project. This role including duties such as participating in LPA forums and discussions, managing users and permissions, and communicating maintenance, upgrade and outage windows to project consumers.

Philadelphia, Pa, Us

- Managed and directly participated in the development of a web-based portal that served as an interface into all aspects of the automated suite. The portal provided specific data about scenario development, while also serving as a central repository for all data used in data-driven testing. Detailed metrics were shown as reusable and flexible graphs that provided an in-depth look at on-going efforts. - Collaborated with both off-shore and on-shore test leads to provide thorough, flexible, and robust automated test suites to internal business customers.

Philadelphia, Pa, Us

- Collaborated with functional test leads to design and, subsequently, implement a diverse and robust automated suite for complex end-to-end scenarios.- Designed, deployed, and maintained a web-based graphical user interface to retrieve, view, and manipulate test data. - Devised and deployed a VBScript method of validating and manipulating data in an LDAP database. The method was used to increase the scope of testing, decrease test execution time and increase automated test accuracy.- Designed, documented, and implemented an easy-to-use VBScript class used to consume web services that allows future developers to create, modify, send, and receive XML transactions with limited development time and knowledge required.- Developed and implemented an Automation Entrance Criteria that increased productivity by ensuring that only the highest quality test cases were automated and had all appropriate test steps.- Served as an integral member of an automation team “Review Board” that prioritized and reviewed the development scope of the entire automation team.

• Developed a proposal to establish a national governance committee, comprised of high-performing leaders, dedicated to fostering and facilitating greater cohesion and alignment across Comcast’s 15 Black Employee Network chapters.• Nominated and chosen to serve as chief of an employee resource group, a volunteer diversity organization designed to drive inclusion, attract and retain top talent, strengthen the communities in which we live in and work, and drive business value through a positive return on investment.• Defined key performance indicators (KPIs) to monitor and enhance member satisfaction and engagement• Developed, implemented, and supported the first and only employee resource group microsite – an attractive destination for members across the footprint that housed news articles and campaigns and served as the central repository for toolkits, aids, and content for leadership teams.• Expanded the Multicultural Consumer Services Expert Program to two new markets – program was designed to equip employees as ambassadors for the Comcast’s video and high-speed internet products with specific messaging for the African-American consumer. • Implemented workforce metrics to monitor demographics including employee job level, ethnic/gender/age diversity, geographic location, job function, and internal talent mobility• Leveraged demographic data to design programming which targeted and engaged specific member populations• Utilized marketing data and metrics to develop communication strategies which lead to an open rate increase of 100% and an increase in daily Twitter impressions by 50% • Regularly deployed Internet Essentials ambassadors to on-site activations in low-income communities• Frequently invited to speak on panels regarding diversity and inclusion at locations including Temple University, Villanova University, The Urban League, PHLDiversity, and Comcast Corporation’s Impact Summit

Baltimore, Maryland, Us

- Automate Complete End-To-End processes- Deliver automated tests for the purpose of expediting regression testing- Oversee design, documentation, and automation processes within the Bedrock Automation group

Baltimore, Maryland, Us

- Developed and delivered numerous automated test scripts to functional test teams for use with regression testing.- Regularly executed automated end-to-end test scenarios against complex voice and high-speed internet systems.- Reported daily test execution and development progress to management by providing a high-level summary with an accompanying detailed analysis.- Validated functionality of web and service oriented applications of enterprise scale, by verifying accuracy of manual test cases.- Assisted senior automation leads with the planning, designing, and implementation of a new, reusable and flexible automation framework for use with existing test scripts as well as new automated functionality.- Utilized HP Quality Center and Remedy to report, track and escalate defects.Provided maintenance and support for existing scripts across multiple test environments.

Bachelor’S Degree, Information Technology

Information Technology Developer Program

Education record

High School Diploma