Michelle Leclair Email & Phone Number

Remote

Remote

• Effectively managed the CEO’s travel schedule, meeting coordination and active calendar
• Supported executive with project support, data tracking and administrative tasks
• Facilitated written and verbal correspondence while exercising a high degree of confidentiality
• Assisted with highly sensitive accounts payable operations, including tracking of expenditures and invoices

Apex, North Carolina

• Processed registration forms, memberships and reservations
• Collected and maintained accurate records of payments for memberships, registrations and licenses
• Managed public and internal requests for information and services provided by the department

Fairfield, New Jersey, United States

• Provided prompt and accurate information to customer queries
• Worked proactively with management team and maintained awareness of upcoming events
• Supervised calls of other employees who were answering questions and selling tickets to upcoming events
• Processed, sorted and shipped ticket orders for as many as 100,000 clients globally
• Reviewed and filed payroll for 13 employees

Bridgewater, New Jersey, United States

• Led the training process of 12 newly hired employees for various Customer Service positions
• Delegated responsibilities to staff for efficiency and enhanced service
• Performed opening duties, including counting cash and checking all equipment for proper functioning.

Sociology, Education

Bachelor'S Degree, Sociology