James Johnson

James Johnson Email and Phone Number

Data Center Technician @ Zayo Group
boulder, colorado, united states
James Johnson's Location
Dallas, Texas, United States, United States
James Johnson's Contact Details

James Johnson personal email

James Johnson phone numbers

About James Johnson

James Johnson is a Data Center Technician at Zayo Group. He possess expertise in technical support, troubleshooting, computer hardware, customer service, software installation and 55 more skills.

James Johnson's Current Company Details
Zayo Group

Zayo Group

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Data Center Technician
boulder, colorado, united states
Website:
zayo.com
Employees:
1609
James Johnson Work Experience Details
  • Zayo Group
    Data Center Technician
    Zayo Group Aug 2016 - Present
    Dallas, Texas
    • Provide Data Center support of Layer 1 Networking and support to Data Center Customers Network Devices ( Routers, Switches, Servers). • Provide installation and testing fiber and copper connections, troubleshooting and resolving cable issues and working with cable pin_outs and crimping CAT5/RJ45. • Provide diverse knowledge of network and server hardware specific to customers cage environment, provide installation of racking and stacking customers network equipment.• Provide in building cold isle containment and monitoring Data Centers Power and H/VAC Systems.
  • Peak Hosting
    Data Center Technician
    Peak Hosting Jul 2015 - Present
    Richardson, Tx
    • Responsible for conducting daily audits and troubleshooting on failed server hardware, as well as networking rack switches and facility critical power. • Direct physical support for over 4000 Dell and HP servers, 350 network devices including Cisco routers, F5 Load Balancers, Juniper Firewalls and other networking equipment and installation of rack infrastructure. • Responsible for staging and receipt of project materials, spares inventory, and documentation of all inclusive of As-Built reporting for all new implementations.• Worked with engineers, created spread sheets for servers with amber/red lights and maintenance scheduling.• Responsible for racking of servers • Analyzed power and redundancy needs for all server racks.
  • T-Mobile
    Noc Technician
    T-Mobile Feb 2016 - Aug 2016
    Frisco, Texas
  • Ibm
    Server Build Technician
    Ibm May 2014 - Jun 2015
    Richardson, Tx
    • Troubleshot and resolved issues relating to the data center equipment, server hardware, RAID and IMS provisioning processes. • Country and local joint operations of a global data center environment composed of Windows and Linux servers built to the customer’s specifications using an Internal ticketing systems, all within the SLA. • Examined and escalated uncommon issues are to the proper department. • Worked closely with other data centers around the world with issues using remote systems such as RDP, SSH, IPMI/Console and IMS. • Worked with 3-6 man teams per shift for a capacity of 40,000+ servers.• Capacity planning• Project tracking• Networking equipment installations• PDU installations• Power and network cable installation • Mass server deployments and migrations• Collaborated daily with interdepartmental teams, including engineering, Systems Administration, etc.
  • Telvista Inc.
    Technical Support Associate
    Telvista Inc. Sep 2012 - May 2014
    Irving, Tx
    • Troubleshoot via chat, email and phone customer problems with computer hardware and software issues as well as client specific equipment and applications. • Accurately captured all customer issues and related information in the proper database and lead customers through documented process of fixing their software, hardware, or network problems.
  • At&T Uverse
    Premise Technician
    At&T Uverse Sep 2011 - Jan 2012
    Dallas/Fort Worth Area
    • Install and repair the U-verse products such as high-speed Internet, digital TV, and Phone services at homes/businesses with excellent quality and efficiency.• Install and rearrange inside wiring throughout customer’s home. • Skilled in installation of computer networks within businesses and customer’s home.• Able to work with minimal supervision out in the field.• Provide customer service with a positive attitude and interact with the customers face to face at within their homes and or place of business.

James Johnson Skills

Technical Support Troubleshooting Computer Hardware Customer Service Software Installation Microsoft Excel Microsoft Word Windows 7 Hardware Windows Xp Help Desk Support Call Centers Computer Repair Security Laptops Vpn Data Wiring Remote Desktop Dell Computers Premise Wiring Panel Wiring Hp Proliant Commercial Microsoft Technologies Typing Communication Critical Thinking Internet Troubleshooting Remote Troubleshooting Electrical Troubleshooting Printers Hardware Support Remote User Support Windows Vista Customer Support Active Directory Experience Windows 7 Migration Desktop Computers Dsl T1 Ip Mpls Network Administration Voip Ethernet Telecommunications Cisco Technologies Wan Switches Tcp/ip Lan Wan Routers Cisco Ios Frame Relay Managed Services Voice Over Ip Internet Protocol Restful Webservices Template Toolkit Call Center

James Johnson Education Details

  • Itt Technical Institute
    Itt Technical Institute
    Information Technology

Frequently Asked Questions about James Johnson

What company does James Johnson work for?

James Johnson works for Zayo Group

What is James Johnson's role at the current company?

James Johnson's current role is Data Center Technician.

What is James Johnson's email address?

James Johnson's email address is jj****@****ing.com

What is James Johnson's direct phone number?

James Johnson's direct phone number is +121464*****

What schools did James Johnson attend?

James Johnson attended Itt Technical Institute.

What are some of James Johnson's interests?

James Johnson has interest in Traveling, Reading, New Technologies, Model Building, Fishing.

What skills is James Johnson known for?

James Johnson has skills like Technical Support, Troubleshooting, Computer Hardware, Customer Service, Software Installation, Microsoft Excel, Microsoft Word, Windows 7, Hardware, Windows Xp, Help Desk Support, Call Centers.

Who are James Johnson's colleagues?

James Johnson's colleagues are Janet Kowall, John Ream, Jason T., Scott Grzesiak, Brian Sheets, Dirk Vandewerfhorst, Jason Dietrich.

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