Shawn J. Email & Phone Number

Waller, Tx, Us

Waller, Tx, Us

Draper, Utah, United States

• Recruited as Sr. Editorial Manager charged with overseeing the creation, curation, and management of high-quality educational content. • Direct and oversee a team of 10 content authors in the development and execution of the Cloud content strategy, managing the lifecycle from concept through delivery. • Recognized for effectively leading, training, and developing high-performing team members while ensuring timely content updates by applying best practices in project management.• Selected to direct the addition and integration of new educational content as per strategic agreements with the Curriculum Director to ensure alignment with overall educational objectives.• Establish and implement data-driven marketing strategies for key educational content, employing project management tools to schedule, monitor, and adjust the content marketing pipeline based on analytics and market feedback. • Facilitate cross-departmental collaboration, connecting pre- and post-sales teams, marketing, and content creators to align on content strategy and execution, ensuring stakeholder needs are met through effective project management techniques.• Stay up-to-date with the latest trends in technology and education, identify opportunities for content innovation and experimentation, and drive continuous improvement in editorial processes and practices.

Austin, Tx, United States

• In charge of designing, developing, and delivering high-quality Azure training content that equipped our learners with the skills needed to excel in their cloud careers.• Redesigned the ACG Azure lab environment and testing and feedback of Azure Active Directory labs, a first in the independent e-learning industry. • Introduced “Cloud Adventures”, an engaging content series with in-depth learning objectives and “super” labs, allowing students to solve real-world activities with fun and creative themes.• Coached and mentored new and junior authors in ACG course production methodology, andragogy principles, and career development.• Maintained and updated existing Azure courses to keep them aligned with industry trends and updates, staying current with the latest Azure developments and sharing insights and knowledge with the team and learners.• Hosted Azure Service Spotlight, an ACG original series highlighting Microsoft technologies.• Technical liaison between authors and supporting teams, such as design, standards review, lab services, and video editing.

Keller, Tx

• Created, developed, and delivered comprehensive online and self-paced training programs on Microsoft Azure• Educated students, equipping them with the skills and knowledge needed to excel in the rapidly evolving cloud technology landscape. • Monitored student performance and provided constructive feedback to help them improve, while also analyzing training metrics and feedback to continuously enhance the quality of training programs.• Curriculum components included: Video lessons (conceptual theory and practical demonstration), Live hands-on lab environments, quiz/exam study questions, exam study guides, flashcards, and visual aids, such as slide decks DEVELOPED & MANAGED VARIOUS ASPECTS OF THE COURSE CONTENT, INCLUDING • Microsoft Azure Fundamentals Certification (Exam AZ-900)• Microsoft Certified: Azure Solutions Architect Expert (Exam AZ-300)• Microsoft Certified: Azure Security Engineer Associate (Exam AZ-500)• Microsoft Certified: Azure IoT Developer Specialty (Exam AZ-220)• Microsoft Azure Storage Deep-Dive• Introduction to Azure Security• Introduction to Azure VMWare Solution

Houston, Texas Area

• Drove the deployment of client workloads into Azure and Office 365, increasing consumption of the platforms by providing deployment guidance, supporting the development of the client's cloud adoption model, and offering appropriate recommendations to overcome business and technical blockers.• Partnered with Solution Architects to articulate the value proposition of New Signature's services to potential and current clients.• Cultivated, managed, and maintained customer relationships and identified and qualified potential opportunities where New Signature could bring value.

Houston, Texas Area

Consultant responsible for deployment and configuration of highly available hosted Exchange messaging solutions. Perform onsite and/or remote deployment of servers, storage, load balancers, networking equipment and software. Specializing in end-to-end deployment and installation of Windows 2008 R2/2012 R2 and Exchange 2010/2013 in physical and virtual implementations utilizing Microsoft Hyper-V and VMWare ESXi server. Responsible for the analysis, design, and implementation of Exchange Online and related technologies. Typical responsibilities for this position include design and implementation of Exchange Online, Exchange Online Protection, Active Directory 2008/2012, Microsoft Exchange Server 2007/2010/2013 deployments, Azure Active Directory, and Active Directory Federation Services (ADFS).

Technical lead for Exchange 2003 to Exchange 2010 migration. Assisted in the architecture of the 2010 environment, led build-out and implementation of new servers and oversaw all aspects of service transition (OWA to CAS front-end conversion, bridgehead to hub transport routing changes, mailbox migrations). Architected and implemented an Exchange 2003 hosting solution in which sixty-five (65) distributed Exchange 2000 servers were consolidated down to fifteen (15) servers running Exchange 2003. Solely managed the migration of 24,000 mailboxes and 750 GB of public folder data to hosted systems.

Level 2/3 support and administration of 160 domain controllers (Windows 2000/2003) and 80 Exchange servers (Exchange 2000/2003) serving 31,000 customers. Proposed, implemented and managed all facets of the corporate messaging infrastructure.

Houston, Tx

Provided systems analysis and technical support for 60+ Exchange servers located in North America, Europe and Asia. Key messaging team member during Windows 2000/Exchange 2000 domain migration (100,000 mailboxes worldwide).