Shawn J. Email & Phone Number

Waller, TX, US

Waller, TX, US

Draper, Utah, United States

• Recruited as Sr. Editorial Manager charged with overseeing the creation, curation, and management of high-quality educational content.
• Direct and oversee a team of 10 content authors in the development and execution of the Cloud content strategy, managing the lifecycle from concept through delivery.
• Recognized for effectively leading, training, and developing high-performing team members while ensuring timely content updates by applying best practices in project management.
• Selected to direct the addition and integration of new educational content as per strategic agreements with the Curriculum Director to ensure alignment with overall educational objectives.
• Establish and implement data-driven marketing strategies for key educational content, employing project management tools to schedule, monitor, and adjust the content marketing pipeline based on analytics and market.
• Facilitate cross-departmental collaboration, connecting pre- and post-sales teams, marketing, and content creators to align on content strategy and execution, ensuring stakeholder needs are met through effective.

Austin, TX, United States

• In charge of designing, developing, and delivering high-quality Azure training content that equipped our learners with the skills needed to excel in their cloud careers.
• Redesigned the ACG Azure lab environment and testing and feedback of Azure Active Directory labs, a first in the independent e-learning industry.
• Introduced “Cloud Adventures”, an engaging content series with in-depth learning objectives and “super” labs, allowing students to solve real-world activities with fun and creative themes.
• Coached and mentored new and junior authors in ACG course production methodology, andragogy principles, and career development.
• Maintained and updated existing Azure courses to keep them aligned with industry trends and updates, staying current with the latest Azure developments and sharing insights and knowledge with the team and learners.
• Hosted Azure Service Spotlight, an ACG original series highlighting Microsoft technologies.

Keller, TX

• Created, developed, and delivered comprehensive online and self-paced training programs on Microsoft Azure
• Educated students, equipping them with the skills and knowledge needed to excel in the rapidly evolving cloud technology landscape.
• Monitored student performance and provided constructive feedback to help them improve, while also analyzing training metrics and feedback to continuously enhance the quality of training programs.
• Curriculum components included: Video lessons (conceptual theory and practical demonstration), Live hands-on lab environments, quiz/exam study questions, exam study guides, flashcards, and visual aids, such as slide.
• Microsoft Azure Fundamentals Certification (Exam AZ-900)
• Microsoft Certified: Azure Solutions Architect Expert (Exam AZ-300)

Houston, Texas Area

• Drove the deployment of client workloads into Azure and Office 365, increasing consumption of the platforms by providing deployment guidance, supporting the development of the client's cloud adoption model, and.
• Partnered with Solution Architects to articulate the value proposition of New Signature's services to potential and current clients.
• Cultivated, managed, and maintained customer relationships and identified and qualified potential opportunities where New Signature could bring value.

Houston, Texas Area

Consultant responsible for deployment and configuration of highly available hosted Exchange messaging solutions. Perform onsite and/or remote deployment of servers, storage, load balancers, networking equipment and software. Specializing in end-to-end deployment and installation of Windows 2008 R2/2012 R2 and Exchange 2010/2013 in physical and virtual.

Technical lead for Exchange 2003 to Exchange 2010 migration. Assisted in the architecture of the 2010 environment, led build-out and implementation of new servers and oversaw all aspects of service transition (OWA to CAS front-end conversion, bridgehead to hub transport routing changes, mailbox migrations). Architected and implemented an Exchange 2003.

Level 2/3 support and administration of 160 domain controllers (Windows 2000/2003) and 80 Exchange servers (Exchange 2000/2003) serving 31,000 customers. Proposed, implemented and managed all facets of the corporate messaging infrastructure.

Houston, TX

Provided systems analysis and technical support for 60+ Exchange servers located in North America, Europe and Asia. Key messaging team member during Windows 2000/Exchange 2000 domain migration (100,000 mailboxes worldwide).