John Sorensen

John Sorensen Email and Phone Number

All things I.T is my Passion | Providing a Service for Technology |Driving Outcomes for Customers is my Specialty @ Edunet
mornington, victoria, australia
John Sorensen's Location
Melbourne, Victoria, Australia, Australia
About John Sorensen

Over the years I have built on my knowledge on how best to support my clients. This is done through understanding their needs and goals, then working towards this together.My skills have been constantly developing, straight out of school I hit the I.T. scene, starting a I.T. support traineeship in schools. From there I progressed into a support role with the national Coles group. It gave me an insight into a more fast paced KPI driven environment. I next got the opportunity to work with Acer computers. My experience gained at Acer lead to my current position with Solution One/Edunet. At Edunet we have been able to create a service for schools and build relationships with clients that are long lasting and rewarding. Email : jsorensen@edunet.com.au | Mob : 0433068782

John Sorensen's Current Company Details
Edunet

Edunet

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All things I.T is my Passion | Providing a Service for Technology |Driving Outcomes for Customers is my Specialty
mornington, victoria, australia
Website:
edunet.com.au
Employees:
54
John Sorensen Work Experience Details
  • Edunet
    Service Manager
    Edunet Jun 2014 - Present
    Victoria, Australia
    Managing the day to day tasks of the field service technicians. Reporting and escalating issues to vendors. Providing technical support to clients. Managing customer relations and providing feedback.
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  • Acer
    Field Service Technician
    Acer Apr 2011 - Jun 2014
    Melbourne, Victoria, Australia
    Work at various schools on the peninsula, repairing hardware related issues. Repairs completed on wide range of products. Able to work within company SLA's.
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  • Coles
    Help Desk Support Technician
    Coles Feb 2009 - Apr 2011
    Melbourne, Victoria, Australia
    Worked different areas of the business including Nightshift Helpdesk and 2nd lvl Coles Express, which required knowledge in all brands of Coles. Assisted in managing high level I.T impacts to Coles, to make sure SLA were met.
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John Sorensen Skills

Customer Service Microsoft Office Microsoft Excel Leadership Microsoft Word Research Powerpoint Public Speaking Social Media Marketing

John Sorensen Education Details

  • Mount Eliza Secondary College
    Mount Eliza Secondary College

Frequently Asked Questions about John Sorensen

What company does John Sorensen work for?

John Sorensen works for Edunet

What is John Sorensen's role at the current company?

John Sorensen's current role is All things I.T is my Passion | Providing a Service for Technology |Driving Outcomes for Customers is my Specialty.

What schools did John Sorensen attend?

John Sorensen attended Mount Eliza Secondary College.

What skills is John Sorensen known for?

John Sorensen has skills like Customer Service, Microsoft Office, Microsoft Excel, Leadership, Microsoft Word, Research, Powerpoint, Public Speaking, Social Media, Marketing.

Who are John Sorensen's colleagues?

John Sorensen's colleagues are Douglas Elliott, Liên Nguyễn, Kardous Mounir, Aung Khant Thiha (Ak), Nguyễn Vân Anh, Allan Taueu, Alexa Hammond.

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