John Speicher Email & Phone Number

Greater Los Angeles Area

Services Sales liaison with delivery focussing on customer engagements to drive Contact Center Services. Also help develop a more collaborative and engaging business and learning environment within the organization. Integral team member with a focus on partnerships, collaboration, and applying technical understanding to solving customer problems.Successfully built an IVR self-service practice including executive messaging, sales collateral, extensive solutions offerings and partner… Show more Services Sales liaison with delivery focussing on customer engagements to drive Contact Center Services. Also help develop a more collaborative and engaging business and learning environment within the organization. Integral team member with a focus on partnerships, collaboration, and applying technical understanding to solving customer problems.Successfully built an IVR self-service practice including executive messaging, sales collateral, extensive solutions offerings and partner enablement. Contributor to Cisco Blogs Show less

Greater Los Angeles Area

Acting lead on customer engagements to drive operational business value into an enterprise. Also help develop a more collaborative and engaging business and learning environment within the institution. The focus is on the power of video and collaborative technologies to enhance business operations.

Greater Los Angeles Area

Managed and directed a virtual team creating Vertical programs for Global markets. Industry leader developing messaging, go-to-market channel partners, and application Ecosystem partners to increase revenue opportunities. • Created customer success by recognizing market needs and building field-focused programs.• Lead the design, development, and implementation of customer-focused programs to drive field, services, and channel success.• Consistently recognized for successful… Show more Managed and directed a virtual team creating Vertical programs for Global markets. Industry leader developing messaging, go-to-market channel partners, and application Ecosystem partners to increase revenue opportunities. • Created customer success by recognizing market needs and building field-focused programs.• Lead the design, development, and implementation of customer-focused programs to drive field, services, and channel success.• Consistently recognized for successful market/customer planning and strategy. • Continually requested to position solution roadmaps to fit customer needs.• SME for VXI/Cloud, Video Strategy, Collaboration, and Physical Security solutions for global team.• Managed Development Committees and advise Business Units on requirements and functionality of customer solutions to drive brand loyalty. • Manage global virtual teams to create and execute successful customer-based solutions in an expedited time-to-market. Show less

Cleveland/Akron, Ohio Area

Created business development programs for Global markets to drive marketing programs throughout territory. • Managed program goals of $144 M with over 125% run-rate by working with the field, marketing, and ten partners. • Implemented growth-oriented strategies to increased Book of opportunities from 80 to over 380 within 9 months.• Developed and implemented an AM, Partner, Customer model for training and education sessions and case study design adopted by peer groups as a best… Show more Created business development programs for Global markets to drive marketing programs throughout territory. • Managed program goals of $144 M with over 125% run-rate by working with the field, marketing, and ten partners. • Implemented growth-oriented strategies to increased Book of opportunities from 80 to over 380 within 9 months.• Developed and implemented an AM, Partner, Customer model for training and education sessions and case study design adopted by peer groups as a best practice.• Created field sales success and customer adoption by working with channel and technology partners.• Created, organized and coordinated seminars, training, collateral materials, web site content, customer visits, managing consulting groups, and a self-developed poster program, which strategically resulted in team success. Show less

Cleveland/Akron, Ohio Area

Led technical support for account teams on key regional accounts for voice and contact center applications and sales opportunities. Worked closely with customers on sales planning, ROI modeling, business process re-engineering, and technology architecture design.• Contributed to Regional success of $7.1 MM and supported two 150% quarters.• Ranked number one SE for Region. Region ranked 1st and 2nd internationally.• Primary SE for group, team lead on primary accounts, primary… Show more Led technical support for account teams on key regional accounts for voice and contact center applications and sales opportunities. Worked closely with customers on sales planning, ROI modeling, business process re-engineering, and technology architecture design.• Contributed to Regional success of $7.1 MM and supported two 150% quarters.• Ranked number one SE for Region. Region ranked 1st and 2nd internationally.• Primary SE for group, team lead on primary accounts, primary back-up for SEM and Regional Manager.• Achieved 4.45/5.0 customer satisfaction -exceeding company goal of 4.36.• Managed Assigned Priority 1 accounts to successful problem resolution through self-developed assessment and task management tools. • Responsible for interviewing candidates during interview process. Personally brought 5 new employees to the workforce. • Appointed Chairperson for the Feature Steering Committee.• Appointed to the Sales Development Leadership Program for management development. Show less

Cleveland/Akron, Ohio Area

Executed strategic sales through CIO level positioning that created new opportunities within the Ohio Fortune 1000 through consultative sales model. • Generated 141% of Revenue Objectives for Q4 1998• Second employee to successfully complete case study presentation to Executive Staff

Cleveland/Akron, Ohio Area

Managed and developed opportunities with Ohio Fortune 500 clients. Increased Revenues in Ohio by over 200% from prior year.

Cleveland/Akron, Ohio Area

Managed and coordinated the efforts of the sales team in sales, support, and development of application sales opportunities. Served as Managing Team Leader, product specialist, and provided local training. • AT&T Millionaires Club 1995. Generated 257% of Revenue Objectives.• AT&T Super Achievers Club 1994. Generated 170% of Revenue Objectives.

Master Of Business Administration (Mba), Computer Technology/Computer Systems Technology

High School Diploma