John Springer Email & Phone Number

Naperville, Illinois, United States

• Partnering with finance and business leaders to build forward-looking planning and performance management capabilities that build agility and enable faster, more informed decisions.
• Interim CFO for PE-Backed middle-market HVAC Services company.
• Interim Finance Leader for PE-Backed middle-market Car Wash company.
• Interim CFO for venture-backed Multi-Site Healthcare Services company.
• Interim CFO for leading higher education institution.

Chicago

• CFO for multi-site non-profit providing Behavioral Health, Early Childhood Education, Child Welfare and Parent Support services to over 25,000 children and families annually. Responsibilities: Grant & Contracts.
• Created metric-based cash flow forecast to ensure adequate liquidity during highly volatile funding environment. Renegotiated credit facility to reduce drawn interest rate and eliminate financial covenant.
• Reduced facilities expenses by 20% by initiating multi-year consolidation / colocation strategy.
• Strengthened internal controls by implementing cloud-based purchasing/expense management system.

Naperville IL

• Interim Head of FP&A for PE-backed upper middle market global software design and consulting company to lead FP&A process improvement as part of finance transformation playbook.
• Interim Head of FP&A for $1 billion public diversified retailer / distributor to support strategic planning and budget process for new senior team.

Schaumburg, IL

• Led business transformation 11,000 student, $300 million business unit with responsibility for Online Operations, Strategic Planning, FP&A, Marketing, Strategic Alliances, Facilities and Accounting.
• Returned unit to growth and profitability by leading development of comprehensive business transformation strategy and coordinating execution across highly matrixed organization.
• Improved customer retention by 19% by integrating new technology, implementing predictive customer journey analytics, and assembling cross-functional team to test and scale customer experience innovations.
• Drove 22% reduction in customer acquisition cost and 37% improvement in branded search volume by developing channel attribution analytics and re-optimizing spend across channels.
• Generated 27% increase in B2B new customer volume by re-positioning brand, expanding product portfolio, and implementing new pricing structures.
• Reduced cost to serve by 17% by creating department level efficiency benchmarks and establishing fiscal discipline across operations.

Schaumburg, IL

• Tapped by CEO to lead enterprise-wide strategic planning process amidst volatile period of heightened regulation, changing customer requirements and disruptive new entrants. Maintained oversight for Investor Relations.
• Gained CEO and Board approval for comprehensive digitally-enabled business transformation strategy. Plan included acquisition of new technology, re-designing customer experience, and simplifying organization.
• Built execution roadmap, evaluated M&A targets required to evolve technology platform, and developed business unit divestiture strategy.
• Partnered with CEO to design and implement enterprise wide change management plan. Created case for change and developed / staffed four cross-functional project work streams.

• Upgraded FP&A infrastructure for $1.7B multi-institution ground and online based higher education provider to support transition from holding company to operating company. Led continuous improvements in investor.
• Improved forecast accuracy by 60%, gained process efficiency and allowed real-time dynamic business planning by developing customized metric-driven models across nine unique business units.
• Introduced Customer Lifetime Value analytics to shift organizational focus toward customer retention. Re-designed incentive compensation metrics and partnered with Marketing and Business Unit leadership to optimize.

Westmont, IL

• Promoted to CFO of $450 million business unit. Responsible for FP&A, Risk Management and Shared Services Accounting.
• Developed risk-based repricing strategy and proactively partnered with B2B sales team to optimize customer ROI resulting in $15M EBITDA improvement and 50% reduction in home inventory.

Westmont, IL

• Recruited by former Tellabs CFO to build public-ready FP&A and Investor Relations functions for $3 billion private equity owned diversified global relocation solutions provider with 7,800 employees.
• Key contributor to $390 million IPO. Partnered with CEO to develop investment thesis that effectively communicated unique strategy and operating model. Developed external reporting and earnings guidance strategy. Led.
• Created FP&A function from scratch. Recruited team of A-Players. Implemented new forecasting system. Standardized reporting and business reviews to align focus on core drivers of profitability.
• Partnered with CEO to implement first enterprise-wide strategic planning process. Developed long-term financial targets, evaluated new market entry alternatives and M&A / corporate development options.
• Reduced budget cycle time by 30 days by reducing functional area cost centers by 60%, developing consistent salary/headcount planning tool, and streamlining capital approval process.

Naperville, Illinois, United States

• Tapped as key advisor to Board, CEO and CFO when industry shifted to rapid decline. Assumed leadership roles in corporate and financial strategy.
• Developed scenario plans, built business cases, secured Board and senior management approval and coordinated implementation of over $500 million in restructuring initiatives required to protect industry leading balance.
• Selected by CEO to substantiate the value and strategic fit of proposed merger with $3 billion Foreign company to the Board after engaging in due diligence and developing funding alternatives.
• Drove significant improvements in customer & product analytics, competitive benchmarking, forecasting, and board / management reporting to enable faster, more informed decision making during highly volatile period.
• Maintained pro-active investor communication that enabled company to maintain valuation premium versus peer-group.

Recruited by new CFO to lead Investor Relations for one of the NASDAQ’s best performing stocks followed by 23 sell-side analysts. Primary face to the street with full editorial authority for quarterly conference call scripts / press release and executive presentations to the analyst community. Implemented Investor Relations best practices to facilitate.

Elk Grove Village, IL

Elk Grove Village, IL

Elk Grove Village, IL

Mba, Finance & Business Economics

Ba, Economics

Activities and Societies: Graduated with Distinction