Manage 70+ accounts with a mix of National and independent accounts. Responsible for sales, training, merchandising, and advertising.Manage Serta, Silennight, and Sleepwell brands.

2018 Performance Review- Received perfect score on all aspects except for sales.Q4 2018 received Path to Excellence Award again. Voted on by peers for contributing and adding value outside of regular job responsibilities. One of only 3 FSR's out of 18 to receive perfect score on vendor survey from top regional account.Promoted 8/18 to Senior Field Sales Representative. Assist Regional Sales Manager in growing sales, training, coaching, and managing the region. Q4 2017 received Path to Excellence Award. Voted on by peers for contributing and adding value outside of regular job responsibilities. In 2017 received a near perfect performance review of 3.7 out of 4. In 2015 was #1 in position for sales and made Presidents Club because of results. 109% to goal in 2015. Goal was at least 6% growth YOY. Received perfect 4/4 performance review for 2015 Oversee territory of 90 store locations that yearly produces over $10,000,000 in total salesReview sales reports to view trends, maximize growth, and identify opportunities in territory Work with District Managers to review results and ways to grow business Train RSAs on Serta and Simmons products and selling skillsMake sure department is merchandised correctly and order any necessary POP items for storeConduct district and group trainingsAddress customer issues or store problems to solve and find a solution.

Have sold over 750 items on eBay.100% feedback as a buyer and seller (Over 1,200 combined feedback comments left).Seller ratings-Communication, Shipping time, Item as described, Shipping and handling charges, all 5.0 out of 5.0 ratings.Deal with potential issues/conflicts and customer concerns.Have sold items for others for a profit.

Responsible for staffing and managing 24 part time Sales Representatives in 24 national retail locations representing Microsoft and Intel.Finished 94% with visit compliance and 100% for call report compliance.Improved visit compliance from 91% the first 3 weeks of the program to 98% the last 3 weeks of program.Worked with traveling budget to staff stores when employees had to travel.Coach, lead, and train representatives on best practices, expectations, and selling techniques.Conduct store visits and reports to coach and train reps on performance and customer interactions. Audit call reports and track compliance to exceed performance metrics.Source candidates through Indeed, Craigslist, and college career services. Used Natural Insight to view call reports and keep records of representatives.Also used SharePoint for auditing call reports.ExpertZone Certified for Microsoft. Position was temporary and ended 12/27.

Oversee territory of 35 stores (WalMart, Sam's Club, Staples, Costco, Apple)Exceeded 100% of quota each month in 2013 until leaving program in August.Achieved 98% of sales goals for 2012 3rd quarterReached 140% to goal across all categories for November 2012In 1 year, delivered 36% YOY growth.Total Annual Revenue was over $1,500,000Was in top 10 for lowest return rates the only time this report was pulledHad one of my stores win contest for YOY growthBrand Ambassador for T-MobileConduct training presentationsFollow up with store accounts on any issues or questionsHost sales eventsMake sure merchandise, displays, and advertising is up to date.Worked extensively with Concur and Natural Insight.

Responsible for making sure the front end of the store (Guest Service, Food Avenue, Checklanes) are all running properly and efficiently. By doing this our store scores stay green, sales increase, and our guests are happy with their experience.Maintained green score for "checkout is fast" in 2013 until I left in July. Improved "restrooms are clean" score almost to green, but still posting a higher rating than the previous year.100% on time since start of 2012.Responsible for evaluating team member performance by coaching and performance reviews.Initiated contests to improve REDcard performance.Drafted REDcard benefits sheets to improve cashiers confidence and knowledge in offering product.Worked with Asset Protection to reduce theft, fraud, and train front end team members on best practices to deal with these kind of potential situations.

Achieved a tier lower than top sales in a smaller market with product at full price going head to head with the IPad. Battled pre-conceptions, misinformation, bias, and lack of knowledge. Helped train/educate Best Buy employees, communicated/sold advantages/disadvantages of products to customers. Averaged 1.5 tablets sold compared to .4 in stores that did not have my position.(Sadly with HP's terrible decision to cancel all webOS products, it left me with nothing to sell and therefore no job. It was disappointing I lost my job, but more disappointing to see such a great product not get the time it needed to be successful)

Worked both weekly camps each summer.Coached team for the duration of the week. Made sure they were on schedule for the day and were where they needed to be.Conducted practices and stations to improve fundamental basketball skills. Campers were ages 3rd grade to 10th grade.Men and Womens camp ran separate weeks (one of only two counselors that worked both camps)

100% on Induction training test, highest grade in the classHelp customers find the right phone/planMake sure customers know what sets Best Buy Mobile apartEducate customers on differences in phones/plansStay educated on newest phones and trends in the industry

Managed recruitment and contact database on CoachWareOrchestrated game filming and web broadcastsResearched and analyzed potential sponsors, conducted initial interest letters/visitsResponsible for content management on athletics websiteHelped create newslettersEngaged in daily office support of the coaches and athletic department

Ensured building maintenance and facility operations Enforced building and campus rulesBuilt community/relationships with residents and other departmentsManaged over 100 studentsCreated and directed various programsAddressed resident conflicts/complaintsThree years of training in leadership, listening, communication, and crisis management